HVAC reviews in Kimberly, Alabama

Air went out and they came next day and evaluated the issue and came back with parts to fix later that evening. Saved me from having to sleep in a hot house. Technician was very kind and gentlemanly. Would recommend!

George serviced our AC systems on Thursday. He did an excellent job finding both systems in good condition as usual. He was very knowledgeable and courteous and insured that our systems were in good condition for the upcoming the spring and summer. I highly recommend Herring Heating & Air.

I purchased a air conditioner seven orso years ago. Yesterday I called to see if someone could come out to help me. I was given an estimated time fortunately it was actually a little bit sooner than that. Andrew showed up and did exactly what I needed to put batteries into the box on the wall that says the temperature. It was flashing that there was low batteries. Andrew took just minutes to get that fixed for me. He also repared a lamp in the hallway and charged me nothing extra.

I’ve used Herring for about 20 years and have always been pleased with their service. I’ve had 2 new units put in at different houses and trust Herring to steer me in the right direction. They also service my 2 cousins’ houses.

Technician was very friendly, respectful, helpful and quick. Got my unit back up in running. Thank you!

I had another company tell me I needed a new unit. They showed up, checked everything and found that I only needed some minor maintenance and my unit was cooling again. They know their stuff and have the best financing options if you need a new unit. 60 mos same as cash!!

I'll be a loyal customer for life!

Brandon was awesome! Fast, efficient, and on time. He identified the problem quickly and explained the best most affordable option to fix. He was able to leave and go get the part and return and install and get my AC back going in all under 1 hour. I highly recommend Herring Heating & Cooling.

Not great at showing up on time. The first time I scheduled an appointment, they did not come the day of but on a different day. I rescheduled and they showed on time and I paid for the summer and fall services. Had a visit last week (the fall visit that was already paid for) and was previously given a time window of 10a-12p. The guys showed up after 1PM. No one called to let me know they were running late. One guy said they had a busy morning. I get it but I thought they weren’t coming again at that point. They guys were nice, I just prefer a more professional operation. Not sure if I’ll use again.

We had our heater motor go out this week which was the coldest in years. We were told the part was on back order and it could be a week or two to get it in. But by some miracle Brandon with Herring was able to hunt down the motor and install it for us before the cold hit. We will be forever grateful! Very professional and great communication. Could not recommend Herring enough!!

Very timely, made sure his shoes were covered. He did a complete inspection and explained the results. He was a pleasant person.

I have used Herring Heating & Air for many years. A few years ago they installed a new unit in our home . They have always been prompt, professional and a pleasure to deal with. They have always been able to fix whatever the problem may be in a timely manner. I have always been satisfied with their service.

Herring Heating & Air Conditioning is the best of the best. Excellent customer service, friendly staff and always willing to come when needed. Loyal customer for 20+ years. Local family owned where they treat you like family!

We have been Herring Heating & Air Conditioning customers for 15+ years. Our 1st system was installed in 2006, a second in 2016. We continue to be completely satisfied with Herring, its technicians, the TRANE units, and the reliable, dependable and trustworthy service. We purchase a Maintenance Agreement each year and receive Spring and Fall maintenance. We purchase a Filter at the same time. On April 4, 2023, Andrew S. arrived to prepare our equipment for the summer season. Andrew was thorough and evaluated the well-being of all equipment parts. He fully informed us of a faulty capacitor and we chose to have the part replaced. We were fully aware that the part was no longer under warranty. Andrew performed all work in a timely manner, even cleaning the outside unit just as he has done before. If you need professional services, we encourage you to receive consultation and estimates and think seriously about a long-term relationship with Herring.

We recently had Herring Heating & Air come out to assess our two air conditioning units. Their team's expertise was evident right from the start.

While one of our units was in good condition, they broke the news that the other needed to be replaced. The way they handled this difficult information was top-notch. They didn't just tell us the problem; they gave us a detailed explanation, complete with various options and transparent pricing to help us make an informed decision. Their thorough approach left no stone unturned, ensuring we had all the information we needed.

In a situation that could easily have been stressful, we felt in control and well-informed, all thanks to Herring Heating & Air. Highly recommend for anyone in need of HVAC services.

We are very happy with the quick outcome of our experience with an air conditioning unit that decided to go on strike! Lol. Called Herring on Wednesday evening and were able to get James out to our house Thursday morning . We are currently enjoying cool air again. Herring will be our go to from now on. We will also be using them for our twice a year maintenance. Looking forward to a long relationship and very happy overall.

Herring Heating & AC has proven to be a valuable service company for our family. We have used them for years and their service techs are personable, qualified and professional. We purchase the annual service contract and they are great to call and schedule the maintenance appointments. They have installed for us and kept our systems up and running!

Always great service! Our only heating and air service we’ve used for over 10 years. Highly recommend!

Our A/C stopped working on a recent Sunday. Herring installed our two HVAC systems 6-7 years ago so I decided to make them my first call for repair. I called Herring on Monday morning and they promised to have someone come to my house that day. As promised, a technician came that afternoon, quickly identified a failed capacitor, replaced it, and my system was back up and running. $150 for about 15 minutes of service. I appreciate that they came the day of my request. The technician was friendly and knowledgeable and quickly solved my problem.

Very impressed with my technician's knowledge and understanding of HVAC. Many others "confidently" have misled me, but Charles knows what he's doing. Also, the yearly maintenance charge isn't going to break the bank! I am definitely SOLD on Herring!!!

This is great company. They are always nice and polite when you call and they show up on time. I’ve used them for years and they deserve their five star rating.

Great service by professional folks. They have been great with my twice yearly maintenance since installation. The 2 ‘repair’ issues in the past were down in timely manner. George was an awesome technician. Very thorough and shared on information regarding working condition of my unit.