Constraction reviews in Madison, Alabama

We shopped around last fall for pools, and just had it installed this spring. Thank god we ended up at blue dolphin! They were nothing but helpful & won’t try to oversell you. Very honest and good at what they do!

Awesome Service

Pleasant experience.

Friendly, smiling customer service.

Weve been going here for quite a while,honest and dependable.

Nice folks and they have chlorine, but don't tell anybody.

Helpful and even though they didn't have the part I needed, the sent me to somewhere that did have it.

They're sales cc machine went down and they trusted me enough to send me a bill. Thank you Blue Dolphin pools.

Great selection of everything needed to keep your pool or spa clean and chemically balanced.

Very knowledgeable and courteous. Large variety at good prices PLUS home pool services and repairs.

Paid a deposit was told they would start in 3 weeks. Called to check up on schedule was told I wasn't even on foreseeable schedule due to weather and it would be at least another 3 weeks.

Awesome prices awesome floats. Prerfect customer service coming back in a few days. Also the cutest dog ever. Now I have to get back swimming🙂

went to blue dolphin pools after being a customer at Another pool company for years, blue dolphin cleared up my pool right away without selling me a bunch of stuff I didn't need.They are very knowledgeable and friendly. I am now a forever customer of blue dolphin in Madison.

Staff is great, answer all my questions. Never pressure to buy product. We've always had great service from them. Love their little bulldog in the
Madison location!

Very professional customer service and technician. Came out to fix our pool system exactly when they said they would and even spent the extra time to teach us about our pool. We found our new go-to place for our pool repairs! Thank you!

TERRIBLE pool company. The hateful old lady at the Madison store acted as if she didn’t care if you were there or not. We had TONS of problems keeping our pool balanced for the 4 years that we used them. Switched to another company last year....ZERO problems. Buyer beware!

Finally got our Trilogy II spa. June was so helpful and stayed in touch on ETA. Aaron and Nathan handled the electrical connections and even added electricity to my shed . Great contractors if you need electricians. June can give you there contact information.

Recently purchased a hot tub, they were very friendly, offered lots of advice and info, their team even helped us load it onto our deck. We plan to use them for our pool needs from now on, too. Highly recommend them!

Love dolphin pools, my husband and I have owned a pool at every home we have owned at least 5 pools, this installation was the best. Went very smooth, everything we wanted was completed to our satisfaction. It is very difficult to trust a pool company with that kind of investment but believe me dolphin makes it a wonderful experience

First off, their hours of operation are terrible. 9-5 Monday through Friday, and closed by noon on Saturday. Closed on Sunday. For me, that means I have 1 day a week where I can do business.

Secondly, and this is the real issue. I took my Blue Diamond Pool Cleaner robot in for repairs. I was pretty sure it needed a new drive motor. They told me 1) They would call me to tell me the price of any repairs before doing them and 2) Their repairman would get it working again.

Well they didn't call to confirm the price before repairing it. Instead they called to say it was ready for pickup, and it would be $100. Repair guy said it just needed new belts. I was surprised by this, but whatever. I asked if he had powered it on, and confirmed that it was running. They said yes. So we finally manage to get to the store while it's open and bring the machine home. Turn it on, toss it in the pool -- NOTHING. STILL BROKEN.

I may as well have set $100 on fire. They didn't fix anything.

Don't do business here. You can buy pool chemicals locally at better stores, and buy pool accessories online. Just go with Amazon and read product reviews.

We are new pool owners and have had many questions and issues while learning to care for the pool. Hunter and Tyler have continuously gone above and beyond answering every question while providing additional guidance to ensure we are able to make informed decisions. Highly recommend this company and this location. We are forever customers. Thank you, Hunter!-