House Cleaning reviews in Madison, Alabama

The Ivory Standard did an amazing job with our move-in deep clean! Our home was spotless and truly move-in ready. Lauren did an outstanding job—thorough, professional, and detail-oriented. Highly recommend this company if you want top-quality cleaning! Lauren is the best!! ✨

I first hired The Ivory Standard for a deep clean, and she did such a great job that I’ve scheduled her for regular biweekly cleanings! She’s excellent at communication, always reliable, and I really appreciate the small touches she adds that make the house feel extra put together. She’s truly great at what she does, and I’m so glad I found her!

I definitely recommend her to anyone looking for a dependable, detail-oriented cleaning service!

Mark was great. He was patient with me and did exactly as I wanted him to do. I was pleased at the end.

Marc did a excellent job ! He was fast , friendly & very professional! I’m very satisfied with the service.

L.T did an excellent job with our carpet cleaning. Left it spotless. Thank you very much. Very impressed. 5/5 !

Very pleased with the service. Used my share of carpet cleaners and this ones not half bad. With three dogs and a toddler I thought our carpets were a lost cause.

Dominic did a great job and was a a available on short notice. Highly recommended!

Mark is an awesome guy!!! 2 times cleaning for us. Highly recommend!!! Request him for excellent work!!

Great service and detailed explanation or services received. Patrick did a great job cleaning my high traffic areas.

Mark did a fantastic job. He was very kind and thorough. My carpet looks great!

This company is all about bait and switch. I paid more than advertised for the three rooms and the carpet was not even clean when they finished. This company is completely unethical and should be reported to the Better Business Bureau!

Dominic did a great job cleaning the pee stains and smell out of my carpet. It smelled awarding and now it is odor free!!!

Camron was very professional and down to earth. His craftsmanship was exceptional. I would recommend him to everyone..

I’ve seen and used different companies. I’ve even worked for one in my younger years so I know the business. These guys use the right equipment to make nasty carpet, that seems hopeless, look new again! Nice people too

Steve came out and cleaned my carpets. He did a wonderful job! Thank you Steve! Will be using Safe-Dry again,.

What great service! Mark and Marcus were so personal and quick with the job. Everything looks and smells better. I highly recommend!!

If you want upholstery clean just do it yourself, grab a carwash rag and cleaner and wipe. rather than pay someone $300 for a 30 min job that will literally do the same thing, only difference is that they do it with a little buffer. stains didn't come off. Disappointed in the service.

WORST CARPET CLEANING EVER!!!
If I could give no stars I would, this service doesn't deserve 1 star.

1. FROM THEIR WEBSITE "exact time you are available: no windows or waiting"

Well that wasnt true...but waiting wasn't really the issue.

2. FROM THEIR WEBSITE "When you hire Safe Dry Carpet Cleaning, you get a deep cleaning to remove the debris that your vacuum simply cannot get to."

The truth is they "REMOVE NOTHING".
The tech came in and vacuumed with a normal vacuum, then I hear the machine turn on. What I did not hear or see was any extraction. That's right NO EXTRACTION!!
All he did was spray the carpet and then go over it with spinning buffers.
When I asked about it apparently they charge more for extraction.
I mean seriously it was like using a larger version of a spinwave wood floor cleaner.

So really what I got today was the dirt pushed in further and/or just moved around.

3 FROM THEIR WEBSITE "Safe Dry Carpet Cleaning ensures every carpet fiber looks as good as new."

Again, NOT TRUE!! Once it dried it LOOKED WORSE!!

Lesson learned!!! So if you see Dry or Chem cleaning.....just move on and choose another company....what a scam!!

There were a couple tough spots that Camron hit and after they dried the spots were still there. He came back out when I called and hit the spots again and they seam to be gone for good. This company is very responsive.

My husband did not want me reviewing this company because he really liked the guys and felt like they did their best on getting the stains out. I dont. I waited about a year to post this but this is what I think people should know about them
Issues I had with them:
First off was pricing. After searching for a carpet cleaning company I saw that safe dry not only had specific cleaning techniques and supplies for pets but also offered a 3 rooms for $88 deal. When they got here they quoted something over $600! For 2 rooms!! (Master and an office) the kid called his boss and they brought it down to a little over $400!! Still seems like too much. We tell other people how much we pay and they look shocked. Even half that seems like a TON but we never had our carpets cleaned and didn't know. Plus we have pets and this is supposed to be safe for them. And if it works than that's great. Money well spent. Well it didn't so it wasn't.
Issue 2 was them getting the stains out.
They didn't. We are selling our house and the day after carpet cleaning we were supposed to have photos taken for the house's online selling info. The night after the carpets had been done nothing looked different. The room with cat pee in it smelled worse than it did when they got there (my husband rescued a cat someone abandoned at a bar and when she first got to our home the stess of living with 2 giant crazy dogs seemed to make her have occasional accidents. She used her litter box a lot but still there were accidents so that room was our main worry) the next morning I called and told them everything looked the same. We cancelled the pictures and they sent their guys back out a couple days later.
Issue 3. They don't wear those little shoe cover booties so they tracked shoe prints all through our home. Twice! The first day I was up at 6am in my hands and knees scrubbing foot prints off our wooden floors because at that point we weren't sure we were cancelling the 9am photographer or not. The second time they came I had to go back through and do it again.
Issue 4. They came back and again not much changed. They were able to get the red dirt stains out of the master a little better the second time around but in the office the stains were still visible and the smell was still stong. My husband thought we would just have to tear the carpet out. I told him to wait and we could just try and clean it ourselves. Currently the carpets look and smell great. What did we use? A $5 bottle of pet carpet cleaner I found at Wal-Mart and a vinegar/water/laundry detergent mix I made myself. I'm not sure if we could get some of our money back. We never called to ask. My husband just wanted to be done with the whole thing and not think of how he spent $425 to clean carpets and we ended up doing it ourselves for $5
I almost forgot the final problem. They use a round buffer machine instead of normal carpet cleaning vacuum so they "can't reach corners or get close to the walls very well." Why use that if you can't clean the entire room efficiently?!
After having to come twice you think someone would have called to make sure we were happy. No one did. You would think they would apologize for tracking foot prints through the house, not being able to clean the carpets and charging us 4 times the advertised amount. But they didn't.
I wish I could add pictures because I would. They should be embarrased by their work. I do have pictures posted on my Yelp review of them if you're curious.

Mark did an excellent job. Personality was outstanding. Very wonderful person. Please send him next time!