Flooring reviews in Mobile, Alabama

Erin is what makes this company excellent! She helped me every step of the way to create a beautiful custom bathroom. She coordinated everything for me from the tile,
to cabinets and installation and plumbing and electric. I will be working with Erin again for any of my custom cabinet/bath renos!

I just visited the store in Mobile, AL. I was in the store 10 minutes and NOONE acknowledged my presence - not the two ladies chatting at desk 1, nor the other lady walking around, nor the two guys talking to each. I thought maybe they were all helping customers. However, their conversations were all evident that they were all employees.

My mother recently had a pipe burst in her home which caused flooding and water damage which required the floors to be completely replaced throughout the home. American Flooring Cabinets & Granite handled the replacement from beginning to finish. From the time we walked in we were met with great professionalism and knowledge. Brad Thompson and John Marino did an excellent job assisting us with not only choosing the best flooring for the home but also in navigating the insurance claim process to get things moving as quickly as possible and even finding a plumber! We were extremely pleased with their services and would definitely recommend them to anyone going through the same ordeal with an insurance company.

I stopped by American Flooring, Cabinets & Granite today in hopes of bragging to Blake Kirkland about the lovely vinyl planking floors my Son and I had just installed. Blake wasn’t in but y’all… I was introduced to the charming, and still quite handsome, Mr. Don Williams. The sweet lady that greeted me when I came in said, “You can brag to him… he’s the owner of the store”. And so I did! Rewind a few weeks ago, I was in a dilemma over my floors in the Apartment I was adding over my garage. After several failed attempts at “brown paper bag floors” I was just done. Totally against Vinyl Planking floors, I had several trusted friends talk me into just going to look at them because the quality had improved so much. Another friend told me not to go to a big named store, but to go to a Real flooring store. So I decided to go to “American Carpets - Open 8 to 8 so don’t be late!” Telling my age a bit but that had to be one of my favorite commercials of that time with Don himself and his cute little granddaughter. It was that commercial that brought me into his store years ago when I purchased carpet from him and had it installed in a previous house I had built. I was very pleased back then and as a returning customer I am very pleased once again with the quality and service I received. They have since then expanded and changed their name to include the other quality products they now have, but their service is still the same. When I walked in a few weeks ago… that’s when I met Blake. Unable to find the floor I had set my heart on (No one makes it anymore), Blake helped me to decide on what would best meet my needs. I had pictures of my rooms and was a little apprehensive on what would go best in the space I needed flooring for. He was very patient with me and didn’t make me feel rushed or pressured. And once again, I couldn’t be more satisfied. I’m sorry I missed you Blake, but I’m honored to meet you Don. After visiting for a bit and showing some pictures to Don and the sweet lady at the front desk, I asked if there was a way I could share the pictures with Blake…. So here I am… a very satisfied customer once again! Please see the attached photos Blake! My floors turned out perfect! And as my friend recommended… I got the best quality flooring for a much better price than the “BIG” named stores! I will be coming back for my rug soon Don! 😁
I threw in a few before pictures too to show the transformation.
A forever customer,
Tracey! 😉

They had the best selection of the vinyl tile we were looking for than anyone else in the area. Service was prompt, professional, and courteous. Installation was efficient and installers were also professional and courteous.

I came into town for to weeks and needed to get new flooring in my home. I visited the showroom spoke to Jonny Marino. He was very helpful and helped picking out colors and material for my floors. He also arranged to have the tile and carpet installed within a week, very reasonable. When I had some issues with a couple of doors he stepped up and helped me resolve them, even though he didn’t have too. Thanks for all your help Johnny.

I have put off replacing old carpet for 2 years and had trouble finding a flooring to blend with existing hardwood floors at a price within my budget. A neighbor said American installed floors for them last year and recommended American. Ben, a designer at American, came to my house within days of my call to assess the job. I went to the American showroom the next day and was shown the sample of LVP that Ben recommended and the price, whick included removing the old carpet, moving a bed, removing the old carpet, and sweeping the rooms after install. The installers, headed by Rudy, were on time, very professional, and did a beautiful job. Ben came over the same day to see the finished job. I could not be happier with the look of finished job, the price, and professional behavior of everyone at American.

I brought my cabinet samples in to the showroom where I met Ben A. He was able to match them with the most beautiful granite -Mona Lisa. He worked with us to choose handles and lighting. He has an amazing talent to pull ideas together to outfit a room. I’m so thankful for his help. We will seek his ideas out when we start out bathroom project.