Reviews of local pros in Mobile, Alabama

Such a quick and speedy response time. Very informative and personable. Offered great tips and advice and fixed the issue the same day within the hour. Even went the extra mile on taking a look at our fireplace!!

Brett is awesome - super professional, respectful and knows his stuff. Gave me some great maintenance tips and answered my questions and concerns completely. I trust him completely and hope they send him when it's time for my next system checkup.

We had to have a toilet flushed out at a rental property. Skylor was very professional and the process was smooth and easy being that we weren’t at the property. He followed our instructions to get in the house and communicated well with me. He informed me of what would have to be done on top of future options.

Good work, however poor social skills and customer service. He didn’t make my wife aware that she was on speaker phone when he called her to discuss service overview and caused her to say something on speaker about my father in law while he was standing right next to your rep

Anthony, Ross, and James did an excellent job on my whole home replumb. I have already recommend Hansen to a friend in need of plumbing services. I am however waiting to be contacted by your drywall repair person. It's been one week and no contact yet. Hopefully this happens soon.

Donnie was professional and courteous. Installed my new sink very quickly. Im so thrilled. And he cleaned up everything afterwards. Kudos, to a job we'll done.

David was respectful, friendly, thorough and knowledgeable. He took his time and did it right and then explained everything he did an answered our questions. We were very pleased with David and Hansen.

Wonderful service from a friendly, efficient and helpful technician! Zach helped me immensely and solved a problem that I didn't even know I had. I appreciate his work so much.

Jake Palmer was fantastic!! Very professional and knowledgeable, and friendly. He Expanded my units and the difference between the 2. Jake Throughly cleaned the leaves out, and vacuumed the inside of closets. The last two techs I had was at my home only stayed for 30 minutes, they looked at my units inside and outside and left. That’s why I was hesitant to do another maintenance. I will ask for Jake every time.

Eric was great , very professional tech and helpful with his recommendations.
Carson and Jarvis did a great job on the install. They were courteous and professional. I would highly recommend Hansen Heating and Air Conditioning.

It was not a typical Saturday for us, we were surprised with our garage ceiling falling down with water dripping, Mike arrived and at first it was tricky to locate the leak but he didn’t give up and found it and fixed it right up for us… we will probably have more pipe work to be done in the future and we will definitely want Mike back, really good guy.

I had a issue with an inspection that was done on my HVAC unit. However I spoke with Cole McKinney and he resolved my concern very professionally. The issue was taken care of to my satisfaction and I am extremely happy with the outcome. Thank you Cole!

Fred Hand is an excellent plumber.
I highly recommend him for any job.
Great communicator and highly knowledgeable of his field.
An upfront and honest plumber.
Has great character and listens to your concerns.
He provided options for present issue as well as for future projects.
He is a great asset for any company.
I will be requesting him for all of my future projects and recommend him to other people I know.

John & Roger came out to my home to do an assessment on my central air unit as soon as they walked up I immediately felt a very friendly vibration from them . They both were very professional and made sure you understood what the issue was.

Thank You
Hanson & John & Rob

We love Hanson and have been using them for years. This visit was because our ac breaker kept tripping - I called after hours service first thing this morning and they were able to schedule me for today. I really appreciated this as I had an appt in the am - they were glad to schedule for afternoon - Dylan arrived shortly after noon. He was very nice, professional and knowledgeable. He was very thorough and explained everything. He repaired what appeared to be the issue - replacing a breaker- however about 10 minutes after he left - it reoccurred. Dylan was back here within 10 minutes. He assessed the issue and pinpointed the electrical issue - Dylan immediately called the office and requested a visit from Hansons Electrical Department and they were here this afternoon (it was going to almost freeze here tonight - so we were thrilled that they were able to fit us in and fix our problem the same day) Brendan was great and was able to repair the problem without having to replace - Brendan arrived within 20 minutes of Dylan calling - he quickly assessed, diagnosed and had an estimate - then got started and before we knew it we were up and running. I would definitely recommend Hanson’s and Dylan and Brendan. I know that if anything ever happens - electrical, plumbing, a/c - I’ll call Hanson’s and they’ll get us fixed up!

Kevin was very helpful in determining what was needed. Service was wonderful! Appointment given same day of calling! Very helpful, will use services in the future! Larry came out to check an issue, very nice and informative!

Denver is very respectful and willing to answer all my questions. He got the issue fixed quickly and did a great job cleaning up afterwards. I was expecting a huge bill and it was very reasonable.

I know I should have called Hansen but I was trying to help someone I knew . I called Hansen this morning about 8:30am to ask for help..Tech calls at 9am to say he'll be here in 30min..on Time & checked out what I needed, went & got supplies & totally completed what I needed quickly, professionally. & even vacuumed floor. Very courteous, kind & professional. I'm a Realtor of 22 yrs & I know customer service & it's what I do & what I expect & Will & his delivered 100% today. Thanks

We cannot say enough great things about the super tech team that came out and replaced our unit. Special thanks to Kagan and Brandon. They did an amazing job with their professional with yes ma,am and sir. Their work was done on time with no mess to clean up. We would definitely recommend them to our friends and family.

Customer service is awesome and Kevin did an outstanding job of detailing everything in the paperwork and explaining the problem. He was also very patient. That was extremely important because I’m dealing with a warranty company. Aside from that, the complaint I have is pricing. I think $400 just for a diagnosis is extreme. I think the prices for replacing a water heater are extreme as well.

I can not say enough good things about Hansen’s AC service. We have used them now I believe for almost 10 years between our two homes. Last year we needed a new AC, complete Duct work sealing and a Mildew Light device installed. As you can imagine it was costly but, Hansen works with Synchrony Finance and we were able to get a 36 month payment plan at 0% interest!

Our Mildew Light Device has had a hard time staying completely put and Hansen every time has come out no charge to fix it and put it back in place. It’s a semi-large heavy device. We think this last time we have a pretty good fix. I so appreciate Dylan R. Coming out the next day from my call on Labor Day - again if it was emergency they said they would come out that day…but I told them ‘no later is fine.’ So, Dylan arrived before noon, assesses it, cleared away any previous work to fix it, and started from scratch and did what he felt would be the best solution. It looks so good and professional. He also said if it doesn’t do the job do not hesitate to call him and he will come back out.

Thank you Hansen! Will use you all forever.

PS. I have a maintenance package with them and they come out twice a year, parts are discounted if any issues, and priority appts are given. Highly recommend!