House Cleaning reviews in Pelham, Alabama

I heard about Leaf Filter from TV. I did some checking about their company and decided to get an estimate. The salesperson came to our house and was nice and knowledgeable. Got estimate for leaf gutter protection and 3 new downspouts and thought it was extremely expensive for a single story house. We let him know we thought the price was too expensive. He then asked what it would take to get our business and we gave him a figure. He had to check with someone to see if he could do it for the price we gave him. He called back and said he could. In the meantime we had a minor emergency arise and I called him back to explain we would have to put the project on hold for a time. He said he wanted to pick another install date but I told him we'd have to wait. The following day I received a call from his manager asking if they could do the install for substantially less than half of the original price! I feel that we were going to be "taken advantage of" and that others should be aware of this.

Scott McCoook, was extremely helpful and courteous. He talked us through the whole process. We are pleased.

We have had a really horrible experience with LeafFiler. After several high pressured, pushy sales tactics on a Tuesday, we were offered gutters at over $15k below the initial price. We considered it and were sent paperwork, but Wednesday morning decided it was not the right move and never went through with the order. On a Friday morning, 2 guys showed up at my doorstep to install the gutters we never ordered. I made 3 calls to various numbers at the company (2 numbers given to me by their workers, and our sales rep) asking what was going on and asking to give the workers permission to leave the 'job site'. 30min later our sales rep texted me very defensively that it was the install managers fault, not his, and gave no apology. Never heard from anyone else. Needless to say, we're feeling good that we didn't go with them for our gutter installation.

**We've since had quotes/info from other gutter companies in the area and have learned that LeafFilter wanted to install gutters on 2 sides of the house that aren't necessary because of the angles of our roof and 4 more downspouts than what we've been told by everyone else is needed. We are in a straight, square, 1 story, 1200 sq ft house.

The contractor that came out and did the work was wonderful. Great work and fast.

Mr McCook was very pleasant and knowledgeable. We felt completely informed to make the best decision.

We only had gutters installed in the front of the home to stop water from washing away the landscape design. The color selected blends so well with the color of the house.

Scott McCook helped us and was very informative. Great price for the tech and labor.

DO NOT USE THESE PEOPLE THEY CHARGED US 8,234.00 AND DIDNT REPLACE THE WOOD BECAUSE TODD MCCOOK SAID IT WAS ROTTED SO THEY TOLD MY GRANDMOTHER THAT SHE WOULD GET 300.00 BACK NEVER GOT IT SHE CALLED AND TODD SAID YOULL BE GETTING YOUR MONEY BACK BUT DONT KNOW WHEN SO THEY TAKE YOUR MONEY DO NOT RECOMMEND

Professional installation from a knowledgeable technician was appreciated. Rained the next night and everything looked great.

Extremely poor service and a total bait and switch company. I received a quote April of 2024 at the price of $500. The company stated that we would receive discounts for the cleaning, installation, and repairs due to my husband's military service and him being a police officer. We decided that it wasn't the right time, but always kept it in mind. This year we decided to purchase the service. We called and the employee stated our previous quote was still valid. We asked if it was a quote for the cleaning and installation and we were told yes. They scheduled us an appointment yet when the appointment time came nobody showed up, so we called and they stated that the appointment was never booked. Another appointment was booked and same thing happened, we have to call to ask where someone is and get told "so sorry we didn't have you down." Each time we called we confirmed the appointment was set for a full install and were told yes. Well we get forwarded up to management and told we would get an inconvenience discount. A different manager called us back and informed us the quote was only for a cleaning and the install would be 2K. We were also told that the manager knew nothing of the inconvenience fee.

I was originally under the impression that this was a good company that cared for our military and first responders, but after this experience it has been made clear they do not.

Scott Mccook did a great job laying out the value of the product along with all the benefits. Look forward to the installation.

I was hesitant about having someone come to my house due to high prices, but I took a chance And John from the Pelham office came out to my house. A very wonderful guy did my measurements and quotes and I ended up signing a contract on the spot to have my gutters done. This was a awesome experience with John.

They did a wonderful job on our home we are so happy. Scott was great

After doing business with Alabama Gutter Company, it showed me how there are levels to great companies and not so great companies. LeafFilter could be a really good company but the representation that they sent to me was poor. I originally was getting a quote from Leaf Filter to get new gutters installed on a newly built house a while back and they sent a former car salesman to give me the quote. After receiving a sky high quote, I told the salesman how that was way too much ($15k for gutters and installation) just for basic gutters that I was looking for. He was becoming a bit pushy of course trying to close a sale and after I finally told him that I couldn’t afford and wasn’t going to finance that amount, he told me he would follow back up with me for a better rate. Of course I never heard back from him, however I did receive a text message from maybe a manager or GM with getting unused material from a leftover job that would cost a couple of grand for something similar that the salesman offered. I told the person that I would be interested in that even with leftover unused material. The person said that my salesman would get back in touch with me for a follow up… I never heard back from him. Fast forward and after contacting Alabama Gutter Company, it was the complete opposite, excellent professionalism, no pressure and excellent pricing. I even asked if I would need all or some of the things that the person from Leaf Filter recommended and he was honest and told me how I would not need all those extras for the area that I was in and explained why I wouldn’t. The company offers the same extras that leaf filter offered so he could have easily tried to up-sale me but he was honest. Completely different experience and the work itself was excellent and quick! Leaf filter could be a great company but the person, or the representation sent my way basically pushed me to do business elsewhere. I hope they can improve their approach but after that experience I wouldn’t recommend LeafFilter.

Scott McCook was amazing! He took the time to explain all of the different types of services the company offers. He was very professional, friendly and trustworthy! Highly recommend 10/10!

Excellent service and timely installation. Scott McCook is extremely knowledgeable and easy to work with. Installation was a one day affair. Workers were polite and did an excellent job cleaning up afterwards. Highly recommend

Thanks

Dacota Walker sold us a fantastic system. Delivered exactly as promised. Installers were very skilled and efficient. Thank you!

John Bodine arrived on time, was courteous and professional at all times. He gave me a complete, honest assessment of my gutters.
I am completely satisfied with the work, which was done within the window of time I was given. Our area has had several heavy storms since and my gutters were ready. I highly recommend LeafFilter.

Scott McCook with leaf filter was very thorough and answered all my questions. He offered several options and was great to work with. Would highly recommend.

Scott had great energy. Informative. Leaves you with no questions in the walk around the house and walk through of the product. Understood we are looking at all of our options before making a decision.

Sales representative was very knowledgeable and listened to the problems we were having with our gutters. Be sure to ask for Taylor S. He will take care of all your issues.