Reviews of local pros in Pelham, Alabama

Jerome is personable and professional....I appreciated the quick response and my A/C unit is now working great!

Mr. McCarter was incredibly kind, positive and knowledgeable! Definitely would recommend him without any hesitation.

I have been an Optimist customer for a few years now, both for my commercial office building and my home. Always excellent response time and repair work!!

Really appreciate the professionalism and courtesy of Jerome. He worked late to ensure everything was done right.I won’t use anyone else on my HVAC.

Great service and excellent communication!

Jerome was professional and friendly. He provided a great service. I would use him again.

We have been very happy with HVAC service by Jerome. Tina and Jerome are so friendly and pleasant!

Both Jerome and Tina were very professional and personable. Timing and dedication to details are awesome. Highly recommend this dynamic duo!

This was a great experience! Jerome was very professional and great to work with. Recommend them highly!

They’re are very professional, quick and polite. They felt with my headache of a home warranty and were able to get my unit replaced quickly. I have nothing but good things to say about them and would recommend them to anyone.

Jerome is so polite and professional. He explained everything he was doing (I'm a new homeowner) and made me feel completely comfortable. I highly recommend him!

I was connected to Optimist Heating and Cooling through my home warranty company. Jerome was on time, pleasant, professional, went above and beyond to determine and fix the problem. We will be calling Optimist Heating and Cooling for all of our future HVAC needs.

Jerome came out on a Sunday morning to fix my AC unit. Never complained and was very upfront with the work that needed to be done. Not sure how many companies would have came out on a Sunday and not charge extra. Would use him again and again

Optimist has replaced both my residential and office/commercial HVAC units. Every time I need work, Optimist responds immediately, and provides detailed estimates with different options for repair/replace. Owner always personable and willing to go the extra mile. Optimist is an excellent HVAC company. More than 5 stars needed!

I was introduced to Jerome through a home warranty claim for an old AC unit. They were responsive, professional and performed a quality replacement earning great respect from me. I will use them for any future HVAC needs and I have no hesitations is referring them to friends.

Great experience, mother in laws air went out and they were able to get out quick and fix it. I'll be using them for now on. Customer service is probably some of the best I've seen. Highly recommend!

We have a home warranty policy. The repairman, Jerome was very friendly and very professional. Thank you.

Optimist did what matters the most! They were extremely professional, knowledgeable and relevant. They diagnosed and serviced my unit. They were on time and detail oriented. Highly recommended!!!

Jerome from Optimist reached out me after submitting a home warranty claim. The company that came out last year was unable to resolve the issue but Jerome was able to get a full replacement HVAC system. I was extremely satisfied with his response, professionalism and level of customer service. The new system is working great and I am highly recommending them to anyone who needs HVAC service!!

Great experience, highly recommend. Jerome really went above and beyond to get my new unit in and helped navigate the warranty process. Polite, professional and dedicated to getting the job done!

Jerome McCarter was very professional and completed the repair quickly. He kept me informed and was very knowledgeable on my unit. I will recommend and use their services again