Reviews of local pros in Pelham, Alabama

Can’t say enough good things about these guys! The owner Sonny and my technician Wyatt made this experience so easy (and very cost effective). They reached out to me immediately when I put in an inquiry, scheduled on a weekend, and followed up with me via text and email. My wall unit is extra clean thanks to them. I will be using 1st choice for all my HVAC needs moving forward.

I really appreciate Justin’s patience and knowledge! He listened to my concerns and was able to assess and FIX the problem within 5 minutes of being here. He saved my mental and my pockets! I will definitely be signing up for the annual service plan!!! Thank you!

UPDATE (5/23/25)
I am so grateful for the professional relationship that my husband and I have built with 1st Choice! They came out again yesterday for a maintenance appointment and provided exceptional and efficient service. I look forward to another comfortable summer thanks to them!

This company went above and beyond for my family! Our ac went out and they were recommended by neighbors. Francisco came and was the most knowledgeable guy I met. He thoroughly accessed the issues causing problems and Eric went and checked the other unit. Eric was great too. Together they provided incomparable service. In The Alabama heat, we was at 80+ degrees in the house. To be honest it was cooler outside. Francisco got everything fixed and Sonny and his wife (the owner) are a blessing, they made sure we could afford the services, they are truly a beautiful team. I am forever grateful!!! The prices, the service, the guarantees are the best I've seen. Thank you so much First Choice Heating and Cooling!

The two gentleman work very hard to install our new air conditioner. It was very, very hot for them, but they kept on working hard. They represent your company well.

The guys at 1st Choice heating and cooling are reliable respectable when I call you. They had me on the schedule and someone was at my house within the hour to resolve the issue.

They were so wonderful when we were looking to upgrade our HVAC system and get new duct work in. Sonny really worked with us and cost us half as much as every other company we got a quote from. I guess the joke is on us because we got an incompetent technician when we were having issues. Then DJ came to the rescue and fixed a number of issues, however now we have unfinished work and STILL haven’t heard anything about the rebate paperwork they stated they would handle for us.

We haven’t been able to get in contact since October 2025. I have called and left numerous voicemails with no response and emails with no response. We have a 10 year warranty that is now useless with a brand new split system. If something stops working, we will be out hundreds or thousands when we already spent thousands just for the new system.

I’m not sure if they are now out of business but there is no signage at their “office” anymore. We are very frustrated and will be filing for an investigation by the Alabama Board of Contractors, especially since 1st Choice is not listed as a bonded company on their website.

Very helpful

Good people

Nice place

Fast and easy

Friendly and professional

Rude...

Very helpful

GreT

Fast service great employees

Go to spot for hvac supplies.

Refrigeration and HVAC parts and equipment.

Best supply house around

Not wholesale... simply rude! look elsewhere!

Would not sell me a part for my ac

They had what I needed when no one else did.