Reviews of local pros in Pelham, Alabama
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We've used Jon's Tree Services twice now at our residence. These guys always do a fantastic job for us. We had several large oaks, pines and walnut trees right up against the house. Jon's Tree Service took them down safely and also grounded the stumps. They also cleared a lot of privet along the side of the yard that was an eye soar without any additional cost. They were done in less than a day and left he yard very clean and undisturbed. We are very satisfied with their quality of work!
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I used Jon’s Tree Service to remove several trees in 2022 and in 2023. Unfortunately, my last interaction with the company was such a disappointment that I’ll be looking elsewhere for my 2024 goals. In 2023, Jon’s removed two large trees that I later learned are black gums and a dying fir tree. For the black gums they went with a stump grind and for the fir, they advised the needle drop was due to sun exposure. What I learned the hard way is that black gum roots sucker vigorously and can do so for many years after the tree is cut. To prevent a kudzu-level nightmare, the stump should be chemically treated immediately after cutting to kill the root system. Discovering this much too late for this method, my front yard now transforms into a small forest within a week. After a year of chemical treatments, extra lawn care, and weekly hand pruning on my part, I finally reached out to Jon’s to see what they could do. The response: nothing. They’ve somehow never cut a black gum before and their “knowledge” and “techniques” for preserving the landscape are nowhere to be found. As for my remaining fir trees, it’s obvious now that there is a fungus problem that is swiftly destroying the privacy screening. Again, something I could have prevented if I were given legitimate advice in 2023. Looking back at other 1 star reviews, it’s obvious Jon’s would never admit fault or take responsibility for any shortcomings in their work (or driving apparently). Attached are photos of invoices, the view from my front porch after going out of town for more than a week, and Jon’s response to my email explaining all the ways I’ve tried to deal with this fallout. In my opinion, the results are clearly not worth the cost.
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I can't say I'm thrilled about the job Jon's did for the amount of money I paid. It's all about details; shrubs could have been pruned better, the area between my neighbor's fence and low wall was not cleaned properly, the crabgrass around my driveway and front walk was not trimmed; just a bunch of other details.
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Jon responded quickly to my request for an estimate (2 days), and once he saw my large termite eaten tree leaning towards my house (The bark fell off the tree revealing the dangerous state it was in) he made it a priority to schedule its removal. Difficult to access, tight against other trees - OTHERS QUOTED MORE THAN DOUBLE his estimate, which he kept to. Quoted on a Tuesday, his team was on site on Thursday. They were courteous, efficient, made safety a priority and did a fantastic job cleaning up and promptly hauling away the remnants. That was important, as they had to set up their bucket lift in my neighbor's yard (Thanks neighbors!). Neighbors were so impressed they asked for Jon's business card for their future needs. Per my request, they were careful not to damage my hydrangea just under the canopy! I have had to deal with a lot of tree services during my 20 years here in Bluff Park. Unfortunately, some are vultures. Some get the job done adequately. But Jon's service has been exceptional. GREAT VALUE, GREAT JOB. (LT)
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I would give 0 stars if that was an option and definitely would never hire this company, especially after reading reviews! Today one of Jon’s trucks (or possibly Jon himself) was backing down a blind curve in Mountain Brook and came a few feet from hitting my car. Because I couldn’t tell if the driver saw me as he continued to back up towards me, I swerved around him and pulled up in front of the truck. The driver went absolutely nuts SCREAMING obscenities and cussing me out. This company had several trucks completely blocking a busy road with no signage or anyone managing traffic. Besides being dangerous, the way it was handled was completely unprofessional, unnecessary and rude.
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Jon and crew did an exceptional job of trimming my overgrown Bradford pears before the trees split. Clean up was terrific; they left my yard looking better than it did before they arrived. Crew was punctual, professional, friendly and thorough. Can't say enough good things about Jon's Tree Service.
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Edit:
I've edited my review and added stars to reflect the fact that Jon and his crew returned to finish the job after I posted my original review. I appreciate him honoring his word.
Original review:
I'm sharing our experience with Jon's Tree Service in the hopes that others won't make the same mistake we did.
We used Jon's Tree Service for a tree in our backyard that was threatening our roof and our neighbor's roof. It was a challenging cut, so he ended up charging the top dollar of his quoted price to complete the job.
I do appreciate that Jon personally handled a particularly difficult neighbor whose yard was adjacent to the work, but his crew left before finishing the job. We had agreed that they would move the debris from the usable part of our backyard down the hill, and most importantly, off of our toolshed. I was foolish enough to pay him and trusted him at his word to return "This Friday or next week" due to an equipment issue.
It has now been over 3 months since we paid him. Now, when I reach out to him to try to get a concrete date for him to finish the job, he's claiming I'm "harassing" him. I've reached out a total of 3 times in 3 months.
Unfortunately, I give up. Our backyard is unusable. See the pictures for what an unfinished job looks like. I do not recommend using this company. -
I am so Thankful I found Zamora Tree Service! They are more reasonable than any tree service I have found! A great team , dedicated to get the job done ! If you have to spend money on trees this is the group to use !
Thanks again Zamora Tree ! -
They deliver
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Quick estimate and good work. Highly recommend.
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He came on time and gave me an estimate for what I needed!😍
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The best tree service out there I definitely recommend them.
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Requested they come out to give an estimate on removal of a tree. The never showed even after I called them twice to get an eta.
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The ones that came to do the work did an excellent job. Very professional and if I ever need them again, they will be the ones I use. HIGHLY RECOMMEND
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I got an estimate to have 5 stumps ground down. We agreed on a price and they did an excellent job. Highly recommend these folks.
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Zamora did a great job cutting a fallen tree off my fence. Very good price and they even got my fence back up as much as possible
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I had asked for trees to be dropped and cut into sections that I could move and they actually cut them into small enough pieces that they could be burned easily in a fire pit and enjoyed with out being asked or charging more. This turned annoying scrap wood into an asset. Top recommendations.
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Had a huge oak tree removed. Got the price and they were able to work me in the same day. Awesome job! Fast and thorough. Highly recommend.
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The staff was very nice. They explained the process of how they're going to cut the trees and move them and once the job. The customer service is top tier and I would recommend this company for any tree cutting services! I
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We called Zamora and got immediate bid results and a quick date for the job - unlike many other "name" tree companies that asked us to wait weeks for a bid and many weeks more for the job.
Benjamin and his men did a great job removing a diseased cherry tree. Stump grinding was included. After the site was cleaned up, we found more large prices of stump and roots needed to be ground up.
Benjamin was happy to return at no additional charge to grind up the remnants of the stump and roots. Great service. -
The company does A+ Quality Work! I had a tree removed from my front yard and replaced some sod. They were very responsive, and the job looked very professional upon completion. I did not have to be present at home to babysit these guys - they just came out and got the job done! I would definitely use them again!