Reviews of local pros in Warrior, Alabama
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Had a new heating and air unit installed mid-october and it went out toward the middle of January due to installation error from the previous installer didn't install the right wiring and the wires .... Won't mention any names. One Call did all the legwork to resolve the issues quickly and basically reinstalled the whole system the way it's supposed to be. Work was professional and they were very knowledgeable and took care of me in a timely manner. Would recommend to anyone.
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Starting with the awesome woman behind the phone (Ms. K) to the two gentlemen (Mr. C and Mr. J), clearly aliases for all parties, who showed to my house, this was the BEST service I have received from any organization in years.
Ms. K was friendly, apologetic for an unforgettable (unavoidable) issue during our heatwave, and was communicative from beginning to end and beyond about my service call. I think her sense of humor helped also.
Mr. C and Mr. J worked their butts off over the course of 2 days to troubleshoot my system, find the correct parts, and even went so far as to use their charm to get one of the parts warehouses to manually check inventory while the weather beat upon their brow. Did I mention a heat wave already?
Though I have a personal friend I will always call for a new system, until that time, One Call Heating and Cooling, LLC, has earned a loyal customer. -
One Call Heating and Air was a life saver for my family a couple of weeks ago!
Customer Service was amazing!
I called and inquired about a air conditioner problem. They came out the next day and fixed the issue in less than 10 minutes!! Price was very reasonable and service was outstanding!
I would highly recommend this family, locally owned business for all of your heating and air repairs or cleaning! -
We have used One Call Heating and Cooling before and they have always been amazing. I made a call this morning and were able to come out and show me what the problem was. Always clean, polite, and friendly. I highly recommend them!!
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The entire team was responsive, courteous, understanding and knowledgeable. They were there when we needed a new system and got everything together on a Saturday for us to get the system installed Monday morning. As long as One Call is in business, they will have a customer here and I will tell all my friends and family about their exceptional service.
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I hired this company three years ago to replace my central unit and when the blower motor went out three years later they refused to honor their contract with me due to some petty issues they were having with the York rep. They totally dishonest and mislead me. I would not recommend this company.
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They did extensive work for us replacing H & A unit and work on the old system in our basement. For years we had fought flooding from the A/C drainage, they installed a pump solving that problem. Going with a larger unit left us needing a larger return. To avoid cutting into our wall inside the house they installed an additional smaller return at the site of the unit in our basement. The pump and the additional return were just a few of the ideas they had from experience that we really appreciate. They are very professional and courteous. They did exactly what they told us they would do and cleaned up all work they did. I highly recommend.
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These guys have been helping my clients. They are communicative, prompt and fair. I really appreciate all the hard work they have done and continue to do. They work well with the home warranty company also. It's hard to find good contractors who will work with home warranty companies. Thank you, One Call. It's been a pleasure!
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Wonderful work! Great response and very professional.
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Great response time and very professional! Great all around
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These guys are really the best.
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These guys always respond quickly and are professional. A great company!
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Best in the business. Great service and always fair pricing!
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Super fast to respond ! Top notch work! They do all my servicing to my units.
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Arrived on time ,Joe was super polite ,and took care of business,done what needed ,and didn't try to sale me a service I didn't need,the price was very reasonable, very pleased with there service ,most definitely would recommend 5 stars
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The best company ever. They came out the same day. Easy as pie. Cannot thank them enough.
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They are some of the very best and do treat their clients like family. Thank you Joe!
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Quick and prompt service from a very knowledgeable tech. Explained the process and finished faster than expected! Great service would recommend in the future!
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They were at my lake house for 12 hours and my quote never changed. So many issues they had but never did they complain . I definitely will use them again and refer them. Great people
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Honest assessments and excellent service! After many bad experiences with hvac companies, I’m so grateful to have found them.
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These guys have always gone above and beyond to make us happy. Very easy to talk, if something comes up, they make you feel special in trying their best to get it repaired or scheduled asap. Really are great people to work with.