HVAC reviews in Eagle River, Alaska

We called about a small leak in the pex line in our crawlspace. They came out the same day took a look and fixed it on site. They were so courteous and very efficient. Jeremy took the time to explain what he was doing.

Normally don’t leave reviews, however Jeremy did a great job on our shower repair! Not only was the service quick and done to standard, Jeremy was courteous and personable. 10/10 do recommend

I called R&S when I realized my in-floor heat boiler quit working sometime over the summer. They were quick to diagnose a defective heat exchanger, order the part (which was obtainable two weeks earlier than estimated) and installed it way ahead of schedule. So grateful for their quality and quick service just a week or two before freeze up! My house is toasty warm now. I’ve been using them for many years and will continue to do so.

Had been out of town and arrived home to a Boiler emergency, house was 40 degrees and it was 8 degrees outside. Jeremy at R & S was awesome! Arrived less than an hour after we called, he was professional, personable, and informative. Got the job done and had us back with heat as quickly as possible. Highly recommend.

Woke up Thx Giving morning to a leaking and broke Hot Water Heater with luke warm water, took a quick shower and called up R&S the Owner Don walked me through it how to get it lit temporary since it was the Holidays he put me on the schedule for the following week, i ran a hose from the leak to my garage drain, he said they would be there by 0900 hrs and they actually showed up at 0850 hrs, within 45 min's he had 1 old one out, and a new one on the way, he put the new one in within 2 hours total time, completed by 1100am. Price was about 500 cheaper than i expected. I will DEF use them again. I wish i would've known about them for my Boiler Replacement, but they were swamped and couldn't get to me on New Years for at least a month and i needed heat. Love the new Bradford & White 50 Gallon they last twice as long as the Box Stores. Thanks R&S Plumbing!!!!!!!!! D.

Felt as though they tried to take advantage of me. I have used them is the past and had positive experiences. In this case there was an inspection for home sale. I was told I had to replace the water heater or it wouldn’t pass inspection because the water heater was 20 years old. I opted for a second opinion and the results were different. The certified home inspector did not note an issue with the age of the water heater and it was actually manufactured in 2007 (less than 20 years) but that isn’t a factor. There is no requirement to replace a water heater at a certain age. My estimate was over $6000, I requested it to be emailed to me for review and I never received a written estimate after a second call. My invoice with other company was less than $1000.

My family has used R&S in the past for boiler issues. They have always been responsive and professional. We recently had a pin hole leak in one of our pipes. R&S was prompt in scheduling us and getting a tech out to us to fix the issue. Jeremy, the tech who performed the work, set clear expectations of the damage he would have to create in our walls to access the pipes. He also went above and beyond by working well around our 9 children and explaining what he was doing to my interested 13 year old (almost as if Jeremy was providing an apprenticeship class for plumbing). I am very impressed with Jeremy's work; his interactions with my family; and the interest in handyman work he instilled in my son during the short time he was at our house.

We have used R&S several times for our shop at Door Systems Of Alaska and they always come through for us. This last time our shop was without heat and they arrived within a few hours and got us back up and heating in no time. They are our go to and we won't be calling anyone else!

We have had such good experiences with this company and Matt is always so helpful. He is always diligent and does great work. Would highly recommend this company.

Cody was outstanding. Qualities: knowledgeable, personable, fast, efficient.
He deserves s raise, promotion, or whatever positions are available for his advancement in your company.

Kyle provided us with great service! On time, knowledgeable, friendly. He gave us the same first class service we’ve come to expect from Extreme Heating and Air!

Joe arrived within the projected time, listened intently while wife & I discussed the system, did a thorough job of trouble shooting possible issues, and the problem is complex enough to require another visit. We were both pleased with Joe's work, demeanor and professionalism.
John

Robby got us fixed up when our upstairs tub started dripping and also leaking into downstairs. We were originally scheduled about 1.5 weeks out, but they were able to get to us a week early. Thanks!

Our furnace went out during negative temps. My old unit was hard broke and needed to be replaced. They were able to get me a new furnace installed the very next day. Install technician was professional and explained the whole process. Highly recommend!

Caleb was professional and efficient. Did great work in cold conditions! Fixed our leak and updated our mix valves and water shutoffs to both toilets.

Had a new gas fireplace insert installed. Jacob was wonderful and very competent

I’ve used Extreme for multiple jobs over the years, and the service has consistently been top-notch. This most recent experience with Jacob deserves special mention — he was professional, knowledgeable, and incredibly thorough. He explained everything clearly, didn’t cut corners, and made sure the job was done right the first time. It’s rare these days to find a company you can trust over and over again, but Extreme Heating continues to earn it. Highly recommend them, and a big thank-you to Jacob for exceptional service.

Cody did a fantastic job. Extremely knowledgeable, very easy to talk too. Keep this guy. You will be my first call if I need anything heat/plumbing related. Thank you so much.

1/22/2024
Matt from Extreme Heating & Air, worked on my water heater today. Matt did a great job! Replaced (3) main components and resolved the heating issue! Matt was friendly and professional and very knowledgeable. Matt fixed the problem very quickly! I called Extreme Heating & Air and their dispatcher logged the call and a technician responded within 5-10 minutes, reviewed the problem with me while using FaceTime in order to capture the Model & Serial Number and observe the actual heating issue, after providing clear instructions how to reignite the pilot. The technician explained the problem, parts required and scheduled the repair. I received text updates with the date, and approximate time for the repair job. Thank you for the great service! I now have plenty of hot water! I definitely recommend Extreme Heating & Air! For all your appliance Installations & Repairs, they have you covered!

8/4/2023
Cody Waite from Extreme Heating & Air, fixed a gasket leak on a recent new sink & faucet install. Cody worked fast! He was in & out and did a great job! Cody tested the new rubber gasket by filling up the sink and double checking the pipeline for Leaks. Cody was super friendly and professional and the work was accomplished very quickly. Thank you, I appreciate you guys coming out today!

7/28/2023
Ryan Beck from Extreme Heating & Air, installed a new sink & faucet today, in my guest bathroom. Ryan did a great job! Ryan was friendly and professional and the work was accomplished very quickly. The quality of work is outstanding! I always appreciate Extreme Heating & Air‘s attention to detail and Top Notch job! Thanks again for another awesome job!

7/19/2023
Matt Akeson from Extreme Heating & Air, worked on my water heater today. Matt did a great job! Resolving a leaking pipe issue! Matt was friendly and professional and fixed the problem very quickly. Additionally, Matt took measurements & pictures of a rusty sink in my guest bathroom to prepare a quote for the work required to install a new sink and replace the PVC plumbing underneath. Extreme Heating & Air does it all! They installed and serviced most of my appliances; new water heater, new dishwasher, new garbage disposal unit, serviced my existing gas furnace and installed a new gas line for a new double convection stove! Thanks for another great job!

All the maintenance technicians were very professional, and placed great detail in properly replacing our old HVAC system . They stayed until the job was finished and the system running efficiently for us. We and other family members have used Extreme Heating and Air for home and business needs and they are top quality.

They installed a new furnace in my house. Something wasn't installed right and they had to come out to fix it within a year. Now, less than 2 years later the furnace went out. They told me they couldn't come out to fix it for 3 weeks. The temps outside have been below zero this whole time and I'm dealing with no heat, frozen pipes and they STILL won't come out to fix it, told me I'll probably have to wait until my scheduled appointment next week.