Electrical reviews in Wasilla, Alaska

4.8 based on 170 reviews Back to the listing
    5

    Best professional service on an installation I've ever encountered.

    After two hip replacements and two torn shoulder cuffs, at 75 yrs. old, it's been difficult to roll out our portable 8KW Generac generator.

    I contacted Pacific Electric LLC for an automatic generator installation. Artem, owner of the company, came over and saw our setup and agreed to install. He provided a clear, logical and affordable estimate and we set up a date.

    We had over a month of extreme temperatures sometimes beyond -30 degrees. We also had two feet of snow on the ground. This past Friday, Feb 9, 2024, Artem and Eli arrived around 10:00 am. They first had to clear the site of snow, dug down in the dirt, covered the area with gravel and placed a huge pre-made cement pad for the unit. Around 5:00 pm, he finished connecting the unit. tested it and thoroughly explained the operation to me. We even connected it with Wi Fi.

    Two days later, a huge storm with gusts to 35 knots came through our area. Power went out at 5:30 pm and we sat in the dark about one minute. Oh, the sense of security my wife and I experienced when the generator kicked on! The lights, TV and furnace all came back to life. The outage lasted until 8:30 pm and our home stood out all lit up in our dark neighborhood. I appreciated not having to go back outside to disconnect and roll the old portable generator back to the garage.

    Thank You so much Artem and his crew at Pacific Electric.

    5

    We had a few electric outlets that suddenly stopped working earlier today. We called Pacific Electric, they were able to come out today shortly after. They were very professional and efficient. They were able to fix the issues we had with all outlets and didn't take long at all. Great value for the price! We'll definitely call them again and would 100% recommend to anyone.

    5

    The guys installed a Generac backup generator for us yesterday in one day! They were great! Thanks Artum!

    5

    The electricians were fantastic! They handled a complex panel upgrade with ease and were respectful of my home. Great expertise and customer service.

    5

    Very competitive price and quick install of a transfer switch. He helped show me how to use it with my generator for the first time and made sure everything worked correctly before finishing. Another time a few rooms in my house were having troubles with the outlets and I called and he was out within the hour and fixed it. Great service

    5

    Pacific Electric LLC installed a backup generator for us. Complete install in one day, very professional looking workmanship! We are very pleased with their work and competitive price, and will not hesitate to call them for any future work! Highly recommended!

    5

    Pacific Electric LLC installed a backup generator for us and was able to complete the install in one day! We are highly pleased with their work and competitive price, and will not hesitate to call them for any future work! We highly recommend them for your next project! Thank you Artum for the outstanding experience!

    5

    Highly recommended for any of your electrical needs. JJ was very efficient and thorough. He also explained everything he needed to do and why.

    5

    Time and time again the team at All Phase has come through for my home and commercial building. I have been nothing but impressed with every interaction. Highly recommend using All Phase for all your electrical needs.

    5

    JJ did awesome installing my shop connection to the the main box. Also, mentioned that I had three loose breakers that I should replace. Thanks

    5

    I reached out to All Phase Electric to help install an LED light in our laundry room.

    Patrick showed up on time and was efficient on the project.

    At our request he took time to answer our questions about what we could do to improve our outdoor lighting as well and how to make it cost effective on our end.

    He was also very respectable of our home, took his shoes off immediately and handled our dog respectfully.

    Michelle was great to communicate with handling the customer service side as well.

    I would highly recommend the team of All Phase Electric for anyone that is looking for electrical service that wants an honest and trustworthy team, that will work with you.

    5

    We used them for a one day in and out job and they did fantastic. It would've taken me a few days to do the electrical work and all phase was super competitive with their pricing and very professional. Arrived on time and finished earlier than expected. Happy to use them again.

    5

    I contacted All Phase Electric based on the overwhelming excellent reviews I’ve seen, and was happy to experience the quality if service everyone spoke of. Just came out to do several recommended repairs from our home inspection. When we received the estimate, the front office estimated it would be a several hour, possibly most of the day job. Just came out at 9, and was done with everything before 11!!! I couldn’t believe it! Quick, efficient, and quality service - couldn’t ask for a better experience! Highly recommend!!

    5

    I appreciated the timely arrival, efficient work, confirmation of what needed fixing, good communication of cause of malfunctions and what was done to correct them, plus polite answers to my questions. Before leaving, I was able to confirm all was working to my satisfaction, and all work areas were left clean. I thank you for your professionalism, and will recommend you.

    1

    Patrick, owner of All Phase Electric, not only will avoid your calls and not show up your appointments, he will also lie to your spouse and tell them the "other" tech must have ordered the wrong part again, all while trying to wait out your silly Silver Membership purchase, which does not in fact, get you any emergency visits, generator monitoring, or quicker service.

    The part they put in my generator was faulty, and caused smoke to come out of my wall panel when the generator kicked on.
    Patrick shrugged this off and said rarely would that *actually* cause a fire.....
    And now for months, my generator has been shut off because Patrick couldn't manage to make a parts order within the 1st month after looking at the generator. I called him multiple times before i was informed, 2 months later, after calling multiple times for updates, that he ordered the wrong part when he finally did place an order.
    Now, Patrick is not answering his phone as he avoids taking responsibility or taking care of his customers. I have been trying to get this part- still under warranty - since Sept. The incident happened in early August, but of course, Patrick was unwilling to come out any earlier than a month out, despite my having purchased the Silver package that offers emergency visits at discounted rates, among other discounts and benefits that don't exist when the company won't honor them.
    Still hoping to get my generator repairs honored, but I will not recommend or use them again after we get this solved.

    5

    All Phase installed an in home generator recently and I was very pleased with their work. They also came and did some other work with was done beautifully. I have them scheduled for some work in the near future. I would recommend them if you are needing someone reliable to take care of your electrical needs. They also found a live wire that other people had missed completely.

    5

    Lee from All Phase was awesome. Very professional and easy to work with. Diagnosed the issue we had and fixed it without having to replace parts. Will use All Phase for any further electrical issues we may have. Thanks a lot you guys!

    5

    The entire crew and office staff at All Phase Electric were professional, easy to work with and did a high-quality job in an efficient timeline. Excellent experience all around. I will definitely recommend them to anyone looking for new construction, full house wiring. And I look forward to having them back for the trim out.

    5

    Daryl Howard is the technician that did my work. He was very courteous, and professional. I could tell he enjoyed his work and that he cares about his reputation and attention to detail. The thought he put into the job was obvious as he verbalized the reasons for doing the things he was doing and how he was doing it. He was awesome!
    Later in the day after the work was completed, I went into town to the office to ask to pay my bill. The lady behind the counter, I think her name was Michelle, told me the amount and I paid it. After I returned home, I later realized that she charged me the exact price of the estimate that I was given by someone else the week before the work was scheduled to be done. That seemed a little strange to me since the work did not take as long as the estimate and not all the parts were used. The company should generate an actual bill that reflects the job, not an estimate. That made me feel a little suspicious about the company, but the tech was outstanding!

    5

    Justin was on time and very professional. We love that All Phase Electric has such great employees

    5

    JJ was excellent! Friendly, helpful, and very knowledgeable. He patiently checked all our outlets, switches and panel. Highly recommend!