Home Services reviews in Cave Creek, Arizona
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Milan was very flexible rescheduling my service due to rain. He's spent an inordinate amount of time making sure everything is 100% to my satisfaction. LUMI is not the cheapest, but I feel the like price is well worth the quality, time, and effort that's put into the job. Milan is also a great communicator, something I really appreciate. Overall, easily a five-star service. THANKS!
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Lumi Window Cleaning did an incredible job—my windows have never looked so good! Milan was fantastic to work with: professional, friendly, and extremely thorough. He took great care with every window and the difference is amazing. I couldn’t be happier with the service and highly recommend Lumi to anyone looking for truly spotless results.
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Shaun with Lumi Window Cleaning did an amazing job. He was professional, punctual, and incredibly thorough. Our windows look spotless, inside and out! Highly recommend Lumi Window Cleaning and will absolutely be using them again!
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So glad we went with Lumi Window Cleaning! Julius was our contact for the estimate and the cleaning. If I could, I would give 10 stars to Julius and Lumi for professionalism, quality of service, and price. We work with loads of contractors and have for nearly 40 years and you guys are one of the best.
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I booked Lumi Window Cleaning after responding to an Instagram ad. I scheduled a bid with Julius, but he missed the first appointment and said his system must not have reminded him. We rescheduled for the next day. He came out and quoted $315, which I accepted.
The tech (Sean) worked for over two hours. When he finished, I inspected the windows and found a large piece of painter’s tape still attached to the entry window and a paint drip on the exterior glass. I was told those issues fall under a “construction cleanup” package and were not included in the standard cleaning. That distinction was never mentioned during the bid.
After a text exchange, Julius called because he knew I was unhappy. He again explained that construction cleanup is difficult to identify until windows are clean. I walked him through the fact that he personally did the bid and likely counted windows rather than inspecting them closely for hard water, paint, or construction residue. He ultimately conceded that he may not have done a thorough enough inspection during the estimate.
To get the job completed properly, I paid the original $315 plus an additional $200 for the extra work.
Later, Julius called saying they hadn’t been paid. When I showed him my credit card receipt, he indicated there must be a software error.
In fairness, Julius offered a refund as a goodwill gesture. I declined. At this point, it’s less about the money and more about the business process. Estimates need to be accurate, scope needs to be clear upfront, and billing needs to be reliable. The experience itself is part of the service -
Thank you Julius and Lumi Window Cleaning for exceptional service. My windows look fantastic and like new! Even my BR mirror looks new again. Scheduling, estimate & payment were all quick & easy. Julius was professional, friendly and went above & beyond on my project. Thank you & I'll be using you again next year. Highly Recommend Lumi Window Cleaning for all your window washing needs.
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The service we received from Lumi Window Cleaning was exceptional. From the communication, to the courtesy of the staff, to the finished product of beautifully cleaned windows, our experience was top notch. Highly recommend these guys! Shaun was our window cleaner and he was friendly, respectful and did an outstanding job.
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Great job! Prompt response and were able to come out within a couple days. Another company I had hired had scheduling issues and had to cancel and I desperately needed my windows cleaned as I was putting my house on the market that week! And I have dogs who leave their nose prints on all the sliding doors. Now all my windows and sliding doors are sparkling clean!
Family run small business run by young people who are very industrious, polite and hard working. I complement the parents on raising such great kids! -
We live in N Scottsdale in the Troon development. Lumi provided outdoor window cleaning for us today. The young men were polite, professionally dressed and did a great job in a reasonable amount of time. They indicated it was a family business and you could tell, their customer service was outstanding and the price was very fair.
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I am very happy with the job Lumi Window Cleaning did for me! I contacted them. They came out and gave me an estimate to clean windows inside and outside as well as screens. They made my appointment. They were here on time. They were very professional and careful of my furniture and home. They were very reasonable with their prices. I will have them come again and recommend them to anyone needing windows cleaned! They do an excellent job!
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Lumi window cleaning do a wonderful job inside and out! They are thorough and very clean. Screens look great! Will use them every time!
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Lumi window cleaning do a wonderful job inside and out! They are thorough and very clean. Screens look great! Will use them every time!
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Julius was awesome from the moment I called to schedule to when he came to give us an estimate to the cleaning—friendly, professional, and efficient! It’s been years since we had our windows cleaned and now they look GREAT! Very happy with the cleaning! And, we will not wait years to get our windows cleaned knowing we can call on Lumi.
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My floors look so great after they were finished. I forgot what my floors really looked liked. I would highly recommend this company and their prices are incredible.
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Highly recommend this business and Elian as your tech. He is polite, professional and his results are exceptional. Fair price for awesome work! Request Elian when you schedule - he definitely exceeded our expectations which is hard to find anymore
Thanks Elian! -
highly recommend this company. they cleaned my tile and grout at my home in scottsdale and it’s never looked better. i’ve never had a company do such a amazing job.
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I would recommend Steve’s tile and grout to all my friends and family they did a great job in my kitchen
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I bought an old house and wanted to keep the original tiles in the kitchen,.
You're very dirty because I hadn't been clean in very long time.
Steves cleaning crew did an awesome job. They look like new -
Same day appointment made very clean and professional I've already recommended to my family and coworkers. They don't get any better than these guys the best.
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They did a good job the first time but when we went to reschedule for regular weekly service, I called twice and no return calls.
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Kimberly has been cleaning my office, and my home for so long I can't remember....I love her. I love the women who clean. I love how well they clean. When this pandemic is over, and you want a good clean, give her a call.