Plumbing reviews in Cave Creek, Arizona
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In over 22 years in the real estate industry, I have never encountered a company as unprofessional and careless as this one. They failed to stake for utility lines before excavating, resulting in a punctured gas line on day one and a severed main power line on day two. They left a large, open hole where the new tank was supposed to be for an entire month, ignored multiple emails and calls, and stained my driveway with automotive fluids from their equipment.
When the work was finally “finished,” the site was left in disarray — grading was done improperly, creating a small hill next to my garage, and exposed wires and tubes were left protruding from the ground. Their customer service was equally unacceptable. I would strongly caution anyone against working with this company. They have truly earned the title of the worst in the business. -
Fast, efficient and very competitively priced.
Couldn’t ask for more. Would definitely use them again. -
They did what they said they were going to do. Gave advice for ongoing support. Scheduled and completed in just 3 days. Ours was not an emergency.
The cost was much more reasonable than I expected. And we're in the Cave Creek/Carefree area and so is the company. We like our $'s to stay in this community where we live.
They are also a family owned business and so are we. -
Great service. Tate showed knowledge, patiently answered my questions, and got the job done w no glitches. He also gave me advice for future replacement, which was much appreciated as my septic tank is over 30 yrs old
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They showed up on time and did a great job? Pricing was excellent compared to other companies!
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Sewer Time came out to my home for its first pumping. They did a great job. Fast Friendly and Knowledgeable! Definitely recommend!
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Very friendly and experienced. They did a great job and will use them again!
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Great experience with Paden, Dan and the team to replace our 29 year old system in North Scottsdale. Would highly recommend!
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I have to say that Stacey, Travis, and Jeff were fantastic... Fast, professional, and efficient in helping me with our needs.
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It was extremely easy to schedule our septic pump. The man doing the pump was so nice and professional.
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On time, efficient, fair price, and friendly. Communication was good. Would highly recommend.
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They were super easy to work with, showed up on time, knew what to do, took care of all the trash at the bottom of the tank and never complained or tried to up charge. A quality company, and I am very pleased with the price! I recommend them highly!
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Sewer Time responded the same day to unclog my septic. The guy knew just what to do, where to dig and had me up and in business within an hour. I would definitely recommend them.
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Top Notch!! Made the call, explained situation, they had the perfect solution! On time & diagnosis was professional! Definitely pros! Deer valley Locals!
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Friendly and Reliable! Highly Recommended!
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I am the Facilities Director for a rehabilitation organization in the Valley. We acquired a property that needed service and immediate attention in order to meet State, County, and City codes. Sewer Time did the work, solved the problems, assisted with our septic and paperwork needs.
Highly efficient. Skilled, knowledgable, and personable staff at every level from below the ground, to over the phone, right up to the management team.
I couldn't recommend them more.
Tim McConeghy
Hopess Behavioral Treatment Centers -
I reached out to Sewer Time after being in a house for 3.5 years with severe septic tank backups, as the homeowner I had no idea what the problem was and inherited it as a secret gift from the previous owner. The system that was onsite was reported to be from 1981 and had some sketchy notes in the permit application. Sewer time was able to come out to survey and diagnose my system’s problems, which turned out to be severe.
It was found that odd angles and adaptations had been made to the plumbing coming from my house, and that my septic tank was in hydraulic failure and was overwhelming the dry well that was installed in the 80s. It was also later found out during the dig that the back end of my actual septic tank precast concrete had a huge hole that was buried and concealed by the previous team. The diagnosis was to dig to the tank, repair any systems that could be repaired, and divert the drain into a new seepage pit. Bonus note, they were also able to repair my current septic tank and discouraged spending unnecessary money on a new tank.
Travis and Mike completed the entire job minus some small details, just the two of them. These guys are some of the kindest, most hard-working people I have ever met and some of the most reliable contractors. These two guys interacted with me and my family while we worked through this huge repair and were nothing but pleasant.
The scale of the job and the orientation of my backyard required a 14’ section of my brick wall to be removed to allow a larger excavator into the back yard to complete the job. I was concerned that it would be difficult to find and get another contractor to come for a small section repair like that, but Sewer Time was able to take care of the issue providing me with viable options to replace the wall or install a vehicle gate and was completed in a timely manner.
Overall, for how huge of a job this was and what a vital repair it was to my house and quality of life, I would 100% recommend using Server Time. These guys are legit. -
Sewer Time Septic is a great company to work with. They always answer their phone and send someone out within an hour or 2. The technician was very knowledgeable and willing to figure out our problem and fix it.
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Showed up on time with a text notification. Did a great job, and was quick. Also showed me the issue and made recommendations to help my septic system.
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The service was great. My tech went above and beyond trying to solve the issue we were having. He was very helpful and pleasant. I would highly recommend.
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Great job and took care of my issue. And simplified the next service down the road. Very happy with everything including the cost!