Chandler Air

I do not understand why it is so difficult to get honest and quality HVAC companies in the valley. The tech asked me to write a review, so I am doing so.

I had them come out today and I explained to them (Felipe I think) on the phone I needed someone to come out and FULLY check the system. My understanding is they would check for LEAKS, PRESSURE, and any additional issues with the system. While I realize they did not install it, they should honor any work they do after the fact.

I asked the tech three times if everything looks good. He said I was low on refrigerant, and I would need about a lb. He showed me the pressures were roughly 80ish. I am not an HVAC tech but I have a very strong understanding of how refrigeration and HVAC work. He added a lb of refrigerant. Which he said should be more than enough. Anyway, he showed me the pressures, and they were about 100. From what I was told by the manufacturer it should be roughly 115.

So first, not enough refrigerant. After he left the unit was def blowing cold. But that was about for another 3 hours until the entire system froze up and leaked everywhere. The entire air handler was a block of ice. After I turned it off, I had it running for a while at a higher temp.

After all this I noticed the handler was no longer cooling the air and instead blowing out lukewarm air. Meaning there is more than likely a leak. As I mentioned to the tech and the person on the phone, I needed a FULL DIAG.

I had another AC Company come this evening and they found a leak and plugged it up right away. Only to find my unit is back to having LOW refrigerant and now the unit won't work properly.

Overall, I just feel I can no longer trust any HVAC companies here in AZ. They come out and try to leave as quickly as possible. I spend $220 which I do not have and won't get back because of this leak. I wanted to start using a new HVAC company for all my needs, but Chandler Air will not be one of them.

Justin, Chandler Air Condition Service Rep, is a great representative for the company. He is very professional, knowledgeable, and pleasant to work with. In a timely manner, he was able to diagnose my problem and was able to resolve the issues without any hard salesmanship techniques.

Keenan did a great job! He was very professional and explained everything well. Would highly recommend Chandler Air.