Home Services reviews in Gilbert, Arizona

Awful, they don't return calls or emails and are refusing to resolve the problem they created with supplier over a month ago.

Excellent from start to finish of or project.

I’ve worked with a few contractors and it was so refreshing to finally find an actual honest, reliable, and efficient Contractor! Kash listen to my needs and made them come to life! Super affordable as well! It’s great that his company can do everything! Inside the house and outside! I will definitely be referring them. 👏🏻🙏👌

Best contractor we ever hired!
Not only very fair price but detailed work and also Kash has wonderful experience and knowledge!

He has some amazing ideas that makes sense in how functional your barbecue area and outdoor living space to be used

His crew are old school with a honest days work!

Highly recommend Kash

Loved their work! I had an outdoor bbq remodeled as well as landscaping done on my acre property. They were super efficient, great communication, plus great quality work…The process start to finish was smooth and easy! I was super impressed with their work and couldn’t be happier with how it all turned out! Highly recommend :)

I recently had the pleasure of working with Kash. I received multiple bids but ultimately decided to work with Kash based on his professionalism, holistic knowledge and fair pricing. Kash and his team brought life back into my once dull backyard!

From start to finish, the team was professional, kind, and detail-oriented. Their communication was excellent, and the turnaround time was impressively quick. Throughout the process, Kash took the time to clearly explain everything and made sure that I felt confident and informed throughout.

The quality of work and customer service exceeded my expectations. I would absolutely recommend Outdoor Concepts to anyone looking for reliable, high-quality landscaping services.

Excellent work, done very quickly. The workers were kind and professional, and left the area clean at the end. Design & bricks used matched perfectly.
(I asked for a connecting path from the sidewalk to the L shaped brick walkway, as previously the gravel rocks went all the way across the front yard, and didn’t allow direct access.)
Now I have a straight pathway/walkway that connects directly to the sidewalk! So much more convenient, and much better, direct access to my front door.

We have used Outdoor Concepts/Kash Kempton twice. First he built us an absolute oasis meant for all day entertaining. We are now empty nesters and retired. Kash has created a yard that is elegant, low maintenance and is dripping with ambiance. Kash is a great listener. He's laid back and has a great crew. He can take your ideas to the next level.

We recently hired Outdoor Concepts Design (Kash Kempton) to do our backyard, and I couldn’t be happier with the results. From start to finish, his team was incredibly efficient and trustworthy. They completed the job on time, just as promised, and the quality of their work exceeded my expectations. They took our yard from dirt to an incredible space we don’t want to leave.

While I initially had concerns about their lack of social media presence, it quickly became clear that their focus is on delivering exceptional service rather than promoting online. The attention to detail and professionalism they demonstrated reassured me that I made the right choice.

If you’re looking for a reliable landscaping company that delivers amazing results, I highly recommend Outdoor Concepts Design. You won’t be disappointed!

Outdoor Concepts Design and Landscaping transformed our backyard with a beautiful landscaping design. Their creativity, expertise and professionalism were evident from the first meeting. Communication was clear and they paid great attention to every detail. We love the final result and will definitely use them again for any backyard remodeling.

This is the second time we’ve used Outdoor Concepts Design and Landscaping. They transformed our backyard with creative, detailed landscaping design. Their professionalism and clear communication made the whole process easy, and they were always on time and reliable. We love the result and would definitely use them again.

Outdoor Concepts did a GREAT makeover of my landscape front and back. Kash understood what I was looking for, asked questions, came out to the site on the first day to be sure we were in sync on the plans and contacted me when all was complete.. BEFORE final payment. I would recommend this company to anyone wanting good quality work and great customer service... thank you Kash!

I want to provide an honest review of our experience with Outdoor Concepts and rationale of why a 4.5-star final product receives 4 stars in our book.

Overall, the final product looks great and mostly meets our expectations. In fact, from the ground - it looks 5-star. The sub-contracting crew got a little sloppy and dented up some of the paneling on the roof, which cannot be seen. They "fixed" it by hammering it out (more on this later). For those who use this company, I recommend inspecting the roof via drone or ladder. I feel, but cannot know this, that had we not pointed this out, it would have been left, as it was. Overall, they did a very good job installing our patio. It just took more guidance on our end than we wanted to provide.

Regarding contractors and subcontractors, this was a small job, we were concerned that we would get 3-star service. We were correct (honestly some of the sub-contractors were 1-star, but the owner's crews were mostly 5-star). We were very clear about coordinating work with our schedules. This did not happen in the first two major phases of the install. The first drop-off came while I was out of town and my wife was busy running a webinar. We reminded the owner how important coordinating with our schedules was, and the same thing happened a week later. At this time, we also pointed out how bad the dented part of the roof panel looked. The 1-star crew came again right before the huge micro-burst we had in early October 2025, and were only concerned about hastily finishing the job, when they should have paused work. The biggest issue and cause for the 1-star rating of the subcontracting roofing crew was how dismissive they were with my wife. They claimed that the dented up panel on the roof was normal - always happened.

Toward the end, when we were working with the owner's crews, we received excellent (5-star) service and extremely attentive workers. I feel like the owner corrected this, and I'm appreciative of it.

Updating the review here. Originally our ceiling fan instructions were accidentally taken away. The crew returned the instructions today. This is a bigger deal than it sounds like as the instructions and QR codes for smart app integration were included. I've successfully integrated the fan with our smart apps. I very much appreciate this and updated the review to 4 stars.

I feel like if you do a big enough job, you will get better service and a better overall end product. The final product is 4.5 stars - they could have replaced the roof panel but chose to "repair". You be the judge (images are uploaded - before and after). The good is the work gets done and they try to get things right. The not as good, is that you may not be able to control some of the subcontracting crews or truly hold them accountable for their work.

As noted, I updated this review just now.

Outdoor Concepts Design and Landscaping was one of three landscape design teams that we initially met with. Kash was attentive, responded in a really timely manner, easy to schedule with, and most importantly, truly paid attention to what I was describing and the ideas I envisioned. He was able to give guidance and clarity for things that made sense for our space and things that did not. Compared to other landscape design estimates, it was very reasonable. The work was done efficiently, with a terrific job of cleanup. There were a couple of items we decided to put on hold, but I would definitely use their services again if we decide to go ahead with remaining ideas.

Outdoor Concepts is wonderful to work with. The design of our backyard is beautiful, as well as innovative and creative. Their attention to detail is unmatched. They were very friendly and easy to work with. I would recommend Outdoor Concepts to anyone wanting a beautiful and well designed yard. They truly pride themselves in excellence.

Great Team And Business To Work With

I love these guys!! Thanks for all that you do. Great business, great people, great work!

Need a tree removed in a short time frame. SunDial responded quickly and got the job done in a short time. We will certainly do business with them again. They performed WAY above expectations.

I had a privacy block wall installed by this group. They were great to work with, most reasonable & timely. I'm so pleased with it and would recommend them to anyone.

mike was great. did nice job and got it done on schedule, and very professional. i would recommend this service to anyone in need.

We loved working with Sundial Landscaping. Michael and his crew were very responsive and professional. The work was well-done and affordable.