Tree reviews in Gilbert, Arizona
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It was important to us that our big and beautiful desert trees be trimmed and thinned in advance of the big monsoon winds. Heartwood’s crews were prompt, courteous and expert. They listened to me, then kept us updated throughout. They were tidy and efficient, at a very competitive price. We’ll reach out to them again next year.
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The oak tree was very overgrown. They did a good job cutting it and cleaning up. It seems to be tolerating how much was cut off. I have been told that it looks good. Before and after photos
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Heartwood Tree Care exceeded my expectations at every turn. From Randy Perkins, the knowledgeable arborist, to Will's efficient and detail-oriented crew, everyone was a pleasure to work with.
Randy took the time to explain each step of trimming our pecan tree, focusing on safety measures for the upcoming monsoon season. His expertise and attention to detail gave us complete peace of mind.
Will and his crew mirrored that professionalism. They clearly understood Randy's plan and executed it swiftly and efficiently. They even cleaned up meticulously afterwards, saving us a lot of time and effort.
In short, Heartwood Tree Care provided a fantastic experience. If you're looking for top-notch tree services, look no further! -
I had two very large dead pine trees adjacent to my home removed by Heartwood. These people were incredible. Their price was very competitive, the workers were professional, extremely safe, equipment was top notch. Dangerous job they handled in a professional manner and when they left everything was cleaned up. When a guy comes to your door saying he’s a tree trimmer working down the street, slam the door and call Heartwood.
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I was referred to Heartwood because of his great service. They cancelled the first appointment and we rescheduled. Howard the owner came out to my home to inspect the work needed on a Friday afternoon. Let me know that I would see a proposal / estimate on Monday. After a week I called for a status on the estimate. Was told by the receptionist that she did not see it in the file but would message Howard. She stated he was behind and was probably still working on it. Two weeks later I sent an inquiry through the website for an update. Received a response that someone would get back to me the next day. Now another week has gone by, still no estimate which I need to asume is my answer. Howard just does not want the work. To give you an idea, I have 20 plus trees on my property.
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Heartwood is an incredible company to work with. From the initial discussion of the work to be done, to the completion of that work, they are extremely caring and competent. My trees retain their shape between prunings since Heartwood has done them for several years now. Heartwood does not stub your trees or over prune. They understand how to integrate the tree shaping with the home architecture. I really cannot recommend them highly enough!
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We had five new trees planted with Heartwood Tree. When Howard came to give us the estimate, he took time to make great suggestions on placement and trees that would be good additions to our yard.
We had an existing tree that wasn't thriving that we thought should be removed and replaced. Instead, Heartwood made planting and root improvements to save the tree, and us money.
Heartwood took care to select the best trees available and carefully planted them to help ensure successful growth. Another crew came to prune and shape a citrus tree that had storm damage. It really helped revive that tree.
The crews had really good knowledge of trees and took care of our property. It's a friendly company that is a pleasure to work with. -
We have a big, mature mesquite tree that was over-pruned by previous owners. Randy from Heartwood came up with a plan for bringing the tree back to a natural shape. The crew did a beautiful job - amazingly quickly. They cleaned up and hauled away all the branches. Not "cheap" but a good value.
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It was sad to have our tree cut down, but a recent storm partially uprooted, blew over our tree and another storm would only mean that the tree would end up on the house. Heartwood was recommended to us by my brother-in-law who owns a tree care business in Northern Arizona. Heartwood was very responsive and were able to squeeze us in with short notice. When they showed up they were very professional, took extra care to ensure safety was the top priority and were very meticulous on how they cut down the tree. After the job was complete, they took the time to clean up the area and have a conversation with us on tree recommendations for a replacement tree. I was impressed and would highly recommend Heartwood Tree Care.
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Dakota, who initially provided our bid, impressed us with his friendly demeanor, professionalism, and extensive knowledge. When it came to the actual tree trimming, Kelly took charge, offering not only a friendly approach but also an educational one. The entire experience with Heartwood Tree Care was exceptional, and I wholeheartedly recommend them to anyone seeking tree trimming or maintenance services. Their expertise and commitment to excellence make them a standout choice in the field.
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We have been using Heartwood’s services since 2017. Our very first point of contact was the owner, Howard, who is friendly, professional, and is passionate about his profession. In more recent years we’ve met the rest of his staff and they have also been great! We feel fortunate that our trees have been taken care of and continue to thrive - all thanks to Heartwood!
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The team at Heartwood Tree Care provided a great experience, from setting up the free estimate , working within my schedule and executing the work to provide healthy safe trees in our yard. The process was simple and painless and the work done by the field crew was expertly completed with great care and the site was very clean when they finished.
Will definitely be referring friends and family to Randy at Heartwood Tree Care. -
I love my ash trees, so I did a lot of research before choosing Heartwood Tree Care. They did an amazing job with my 3 ash trees. They were easy to communicate with and they came out quickly to look at the trees
and give me an estimate. They were very knowledgeable and explained their plan of action and how they were going to trim and prune the trees.
Kelly worked hard and diligently in the summer heat and cleaned up, as well. He also advised me on tree care for the extreme summer temperatures. He even remembered to close the back gate when he left which is always a big thing with me because I have dogs. I will call this company again whenever I need tree service. I highly recommend Heartwood Care Trees. Thank you! -
I had a great experience with Heartwood! Howard and Randy both provided an assessment and estimates, they were both clearly very knowledgeable and passionate about what they do. I had a tree removed, soil conditioned and a few trees trimmed. Will and his crew did a great job, they were early and fast! They left my backyard cleaner than when they got there. I’ll be using them again and would recommend to anyone!
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Heartwood’s Jesus and Crew 2 just finished up a two day job trimming and cleaning up our 4 ficus trees. They also cut down one of the ficus trees that was dying and stumped it. They were absolutely outstanding! First of all, they were timely and very efficient. Their friendliness and professionalism was very well noted. The crew leader, Jesus, was very polite and great to work with. We would highly recommend them to anyone needing Tree Service.
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Had another great experience working with Heartwood on a project to remove some oleanders at my home. Randy did an excellent job assembling the bid. Brittani did a great job of communicating project related news. Day of the job, Randy and Casey arrived on time, did a fantastic job with the removal and left the site clean as a whistle. This was the second time I've used Heartwood and I'm very satisfied with the outcome. If you need to remove some trees, make Heartwood your first call.
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We have used Heartwood over the past years for numerous services. They are on time, do a thorough job, clean up my whole yard, are friendly and on time. Years ago they cut down our massive beloved pine tree that was dying. They were not only professional but it was fun to watch how the crew worked together and they truly enjoyed their work. Over the years all my friends and family have used Heartwood for their tree needs. We will never use anyone else.
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100% recommend you use Heartwood Tree Care for any and all tree needs. From the very start, removing an aggressive growing tree to buying and planting our 6 new ones, all staff has been wonderful. First Brittani is amazing and responds quickly every single time - always so helpful. Dakota was amazing and so knowledgeable. He helped with recommendations on root grinding vs tree removal. Then when we were ready to plant came back out and gave ideas on new ones to plant. Kelly is so great with removal and planting, while explaining how to care for the new plants. He even cut our quote down for removal after finding the job wasn’t as extensive as first thought - so very honest! After new plants were in we had a shrub that had some shock from the initial planting. Emailed with some pictures and the same week Kelly came out and added extra nutrients to ensure it would be ok. I will not hesitate to use this fine company again and will recommend to anyone with yard landscape needs. You don’t find this type of honest, quick responding, helpful, dedicated company these days. Would give 10 stars if I could!!
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We have used Heartwood the last couple of times when we needed our trees trimmed. They are very professional and knowledgeable. They have done outstanding work to ensure our trees back properly to facilitate future growth. The crew were respectful of our property and the other plants around the trees. If you are looking to have the job done right, then this is the team you want. Please see the before and after photos.
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We used Heartwood to remove our sissoo trees and could not be happier. They were quick, clean, and professional — honestly, it’s like the trees were never even there.
So far, we’ve had no sprouts, but they were very clear that if any do pop up, they’re happy to come back out and take care of it. That peace of mind means a lot with sissoos.
We’re so happy we chose Heartwood and would absolutely recommend them. -
Great service from Heartwood Tree Care! We had several trees trimmed of their deadwood, had them shaped and pruned back from our neighbor’s property. They were very careful to not give too tight of a haircut, yet still made a noticeable difference. Nice people to deal with-from the office to the tree trimmers. We’ll use them again!