All reviews for ACT Electric

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    5

    I mostly interacted with Charles. He was the guy who spoke with me over the phone and the person who came in person. If Charles is representative of what the whole company has to offer, I'm extremely impressed.

    The main switch to our house was not working properly. We had no electricity and were desperate. After attempting to contact multiple companies, including a company through our warranty company, on a TUESDAY, we were unsuccessful. Somehow, the universe pointed me to contact Act Electric. Charles picked up immediately and asked me a bunch of questions to help him determine how to proceed. He had an open appointment about 2-3 hours later during the same day. We took that appointment.

    We had another friend come the same day, and I told Charles that he didn't have to come anymore. However, he asked a bunch of questions again, and I don't know what made him ask, but after speaking with my husband, we made an offer for him to come anyway, just in case the friend was not able to fix the problem. Charles agreed. The friend could not fix our problem so when Charles came, it was nice to have a second opinion. He jiggled on a few things, and he was somehow able to reset the switch. It was like magic. I think this shows his level of knowledge.

    He was also able find the part that was needed based simply on photos I sent him through text. I was extremely impressed by how easy it was for me....another sign of his high level of skill and also professionalism!

    I had him come back another day with Aaron (sp?) to replace the part. They were both kind, professional, prompt, punctual, and got the job done. They had a couple hurdles that they easily maneuvered.

    I have no knowledge of what's normal pricing for this type of thing, but I felt that every dollar I spent was 100% worth it. Charles saved me a few hundred on a part, and I felt that his expertise was worth the money. It was a lot of money, but it's like going to the doctor for their expertise instead of Dr. Google. Worth it.

    Thank you Charles and Act Electric.

    5

    I'm very satisfied.I had two other companies come out And they did not find the problem So thank you, Charlie.It means a lot to have my house feel safe now.

    5

    Mr. Hollaway is the greatest human ever, amazing person! Thank you for everything

    5

    I called ACT Electric this am to fix my two outdoor electrical outlets that were not receiving any power. Charles suggested trying some troubleshooting over the phone first before coming out to my house. It worked!!! I am so amazed and pleased by Charles and his company. He was so nice and he saved me some money. Thank you so very much!!!

    5

    Had a fuse go out due to the AZ heat, boss was out of town so I called Charles out and he had us back up and running in minutes. Great service!

    5

    Very Professional and kind was on the job on time and explained what he was going to do for us

    5

    Charles and Bruce have done several repairs at my business, and is done a wonderful job and a great price. His service is impeccable. Thank you act Electric for helping me with my electrical needs

    5

    Eric showed up the same day I called and found the problem quickly. Very professional and reasonable priced.

    5

    Excellent service!! Very knowledgeable and friendly . Would highly recommend.

    5

    Met with Eric when he arrived, and he was 20 minutes early. Well done. We discussed what needed to be done, and he offered multiple options, both of which were great. He was in and out in two hours and did an excellent job. Could not be happier.

    5

    Prompt and professional service. I would highly recommend!

    The price was very fair.

    5

    Highly recommend ACT Electric! Charles went above and beyond with the work we needed done and was very knowledgable.

    5

    Eric was great and fixed everything we needed done. Prompt and courteous and very knowledgable.

    5

    ACT Electric was able to send out Charles within the hour and he was able to troubleshoot multiple issues quickly and neatly. I would recommend ACT Electric for any residential electrical issues.

    5

    What a great experience! Charles and Eric were professional and I love my new lights! I have more changes to make and I will only call ACT! Thank you so much!

    5

    Charles came and replaced a breaker after I got a new unit. He was most courteous, and fixed the box! I now have heat without the breakers tripping. He explained Everything!

    5

    We have been using ACT electric for many years. Charles did a great job in figuring out what the problem was and had to get APS involved in repair because wires were damaged underground.

    5

    Jenna is great, got us a NEXT DAY appt! Eric is a friendly professional. Punctual and knowledgable and provided a much needed service (EV Charger) at a competative price!

    5

    As an engineer with a machine tool OEM, these guys were absolute professionals. A real pleasure to work with. Top notch work in a timely fashion.
    I would definitely recommend them to anyone needing electrical services. Charles runs a great company.

    5

    Eric did an excellent job finding and fixing multiple wiring issues from previous work done by other companies. He showed up on time, explained what was wrong and how he fixed it. I will definitely use ACT electric whenever I need electrical work done.

    5

    We were without Airconditioning for two days and Charles from ACT came the day I called their office. He saved the day and repaired our problem right away and explained everything we needed to have done. I look forward to working with ACT in the future.