Electrical reviews in Mesa, Arizona
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I hired Chris via a referral. So happy I did! He did a thorough inspection and made sure I understood every detail of my report. I could sense he has been in the business for a while. No fancy double-talk, just clear facts. The delivery of his report was easy to read and user friendly. Chris came back to fix a "patch job" done by the owner - work professionally completed in less than 15 minutes. Very satisfied with his quality of work and competitive pricing. I have more work that needs to be done and I will certainly hire Chris to do this work for me.
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showed up on time to the appointment and laid out all of our options in a way that was very easy to understand. we are saving over $1200/ year on our energy bill. Great company and service, I would recommend them to anyone.
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"HDE" High Desert Energy gets a straight Five Stars. I have had several companies offer solar panels but I was blessed with working with an outstanding representative, Ashley Holland. She explained everything in detail. She was polite, courteous, knowledgeable and not pushy. That's what sealed the deal. I felt that I could trust HDE with getting the Best Deal for Affordable, and Quality Solar Panels. So HDE gets straight up Five Stars as a business. I Highly Recommend them to everyone motivated to go Solar. Thank you HDE.⭐⭐⭐⭐⭐
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Great experience all around—amazing pricing, attentive customer care, and a top-notch installation. Can’t recommend High Desert Energy enough!
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They came to my door and ignored my 3 no soliciting signs. Train your employees to respect the signs.
**Response to Business Reply**
I actually do have no trespassing signs. I've just uploaded a picture of it. How about you accept the mistake and own up to it. -
Great sales pitch offering all kinds of stuff then horrible lack of communication once the deal is done. Things promised not honored. Installation was bad. Drilled holes through our exposed wood inside. You never speak with the same person. We have our solars installed but not connected yet and already our first payment has been made. No one calls us back when they say they would. Would NOT recommend!
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A salesman came to my door trying to schedule an appointment. I asked multiple times what he was selling and he kept beating around the bush. I finally told him I have to go I am on a call and work from home. He said I’ll just schedule you for an appointment at 10:30 for Wednesday. I said fine because I didn’t have time to talk anymore especially when he wasn’t telling me what he was selling. When he handed me the card it was for solar. I said I’m not interested as I can get that through my husbands company. I handed him back the card and flyer. When I went outside a few hours later he had tossed the card and flyer in my yard. Very disappointed in this company.
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Robyn was amazing! Extremely patient and transparent. Great pricing compared to other quotes.
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I had an issue with my solar production after a year, and High Desert Energy fixed it quickly. Great follow-up service!
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I want to commend energy specialists Johhny Rich and Dean Labs for their impeccable professionalism and excellent customer service. Their vast knowledge in the energy industry and solar panel field are on point. Johnny took the time to explain how the solar panels work, savings and costs comparison to traditional electrcical companies and how the federal government programs that are available to us, work. They did not pressure me on anything decision making like the other solar panel representatives that come knocking door to door. I highly recommend High Desert Energy if you are thinking of switching to solar panels. Please ask for Johnny Rich if you wish to cut out the middle man sales rep and get an honest answer to all of your questions and concerns.
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Had solar system installed and the salesmans "Johnny" made statements that are now I guess untrue. We were told that the panels would be cleaned and serviced every three months. Including spraying a deterrent for pigeons. After over 9 moths of having the panels I was able to get ahold of someone at the company. I was told that they do not offer cleaning services and that "Johnny" has not worked for the company for two years. Just a huge mess of an experience. Just want to let people know to watch out for what they are offering. Lastly on my call inwas told that they would get back to me about the pigeon problem...it's been over 3 weeks. Never was holding my breath.
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High Desert Energy made the process simple and clear. Out of three bids, they offered the best price, and I’m thrilled with my decision.
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I’m having a great experience with High Desert Energy, especially with Matt, who has been very helpful through the paperwork process.
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Johnny Richardson knocked, wanting to know if I was interested in solar energy for my home. We scheduled an appointment, and Johnny was here at the appointed hour. We had a pleasant conversation in and around solar energy, something I have wanted since purchasing my home. Johnny was punctual, knowledgeable, and friendly, fully answering questions asked, regardless of how ridiculous that question seemed. As the appointment progressed, I was reassured but still wanted to consider the project. Days later, when I assured him that I was "on board" and we signed me up, Johnny continued to be available to me, competently answering every question I had. When it was realized that our original paperwork was in error (re name of my current electricity provider) Johnny, having other calls in the area, stopped by with Dean Iabs to correct the error. Dean too was amiable and knowledgeable, and the contract was revised and submitted. Thus far, doing business with this company has been a pleasure at every turn. The sales rep and the support staff have been totally efficient. I look forward to the install of my solar panels and being off the grid, electrically speaking!
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Update- Feb 2024 so for the rebate they say you’ll get 20k back which is untrue. You will receive about 4k on that first credit of taxes. The remaining 15,000 you will not see. This will be applied towards you taxable income to bring it down over a period of 4 years. So 3k maybe as a credit. Be mindful. The panels are very expensive the technology is always changing, and the companies know all the loopholes
Worked with Bryan Teague, initially it was a little bumpy after some missed connections, I left review that was poor, after not being able to reach the company Bryan reached out and made this right and then some! With this being said depending on your county and the permitting office . It may not fall without that 30-60 day charge period meaning your panels won’t be on until county approves. If this overlaps your 30-60 they will definitely have you pay the energy bill and solar panel bills. My wife and I elected to do 100% Solar and I would do it again. Thanks for your time Bryan ! I have updated this to reflect that good customer service is everything. -
Joseph Patton for the win! Joseph is and will only be the one I work with for solar. He has done two homes for me and we are working on a third. I was worried about going solar because several companies scheduled appointments and never showed up. Joseph was honest and upfront about everything. He was not pushy it was all on my terms. Would recommend him as your solar agent any day! He stands firm on his word and goes above and beyond for his clients.
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This company needs to be investigated they guaranteed services and warranties with their sale of solar systems that they could not deliver on. Their afterhours representative was the most unprofessional person I have ever spoke with he could neither answer any of my questions or point me in the right direction. I have already reported them to the BBB.
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After thorough research and recommendations, we chose High Desert Energy. Their service and results exceeded expectations—we highly recommend them!
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I’m thrilled with my solar panels from Freedom Solar USA! The entire process was seamless, and their team was a pleasure to work with. Highly recommend their services!
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I initially had some issues with a salesperson at High Desert Energy, but the team is committed to customer service. Thanks to their efforts, we’ve moved forward with the installation. Bob, Bryan and Ashley made sure everything was handled well.
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This is a very reputable company. Ashley, our rep, was with us every step of the way, answering all our questions and explaining things in detail. From the initial meeting with her to getting all approvals, installation, and producing went surprisingly quick. The professionalism of Ashley, to the system installer’s is second to none. We are so pleased we picked High Desert Energy for our solar. Thanks again, Ken S.