Fire Damage Restoration reviews in Mesa, Arizona

I'm writing this review to commend Mike Tedder, the Mitigation Manager at the Show Low office of Damage Control-AZ which specializes in restoration services for fire, water, mold, contents, and structures.

When I contacted my insurance company to file a claim for a sewer line break under my manufactured home, they contacted Mike Tedder who immediately called me to make an appointment to assess the damage. He discovered that not only was shoddy repair work done by the plumber I originally hired, he also diagnosed a second sewer line break that the previous plumber charged me for but did not detect/repair. The break was not recent; consequently, there was ample evidence of the break that the original plumber should have detected.

Additionally, there was water damage to the sub-floor in the first bathroom. Had Mike not found this and corrected it I would have had a much larger problem!

As soon as Mike diagnosed the problems he immediately began the repair work which took several days and on two occasions he continued his work into the evening hours! Mike showed me how he diagnosed the problems and he communicated the repairs at each and every step.

Mike is extremely professional, knowledgeable, and dedicated to his work and to his customers. I cannot recommend Mike Tedder highly enough and I will definitely rely on him for any repairs in the future!!!

Awesome !!!

Thank you !!

Their employees and management are rude!

Great company, friendly employees, hard workers

Amazing service, overall a good experience

Did a great job, helpful and thorough. I will recommend to others, thx

Unfortunately, poor communication. Project drawn out. Poor quality of work. Remediation ineffective

Great service the damaged room turn out better than expected

Excellent company to work with! They get the job done.

EVERYONE WAS FANTASTIC AND PROFESSIONAL, DON AND DIANE WENT ABOVE AND BEYOND. I DO HIGHLY RECOMMEND

5 stars says it all! Good people to have on your side.

Useless. No contact. Very slow and unprofessional. They make promises they don't keep. I would never use them again.

Honest hard-working people that are all about customer service and doing the job right the first time. They do a super job.

Never ever use this company, they tear in to your walls and leave you hanging. If they can't meet your deadlines they abandon the work. Very poor communication and very unprofessional. Again never ever use them.

Horrible company drivers on the 60. Absolutely no concern for other drivers, no turn signals, riding too close and speeding.
Not a good look.

Over priced and proceeded to work without prior authorization. They claimed to use 2 guys for an hour and a half for putting up ply wood on a door and a window. They also broke/cracked the window from improper drilling or wrong angle.

Do NOT use this company under any circumstances. They are closing up shop in the middle of our fire restoration job in Show Low. Not enough staff before they closed shop. Now they come out of Mesa headquarters. What a joke of a company. They should not be vetted by any insurance company.

Working with DC Restoration is seamless! Great communication and reliable. Solar Detach & Reset loves to partner with DC!

For your own good please use another company. All the negative reviews are true. Most of their 5 star reviews are from 1 review only accounts. So most likely done by owners/employees.

Luis Hernandez and his crew did a phenomenal job cleaning and packing up our prize possessions after a devastating house fire. The smoke, soot, and water damage was overwhelming. They are like angels sent from heaven!