House Cleaning reviews in Mesa, Arizona

4.8 based on 2862 reviews Back to the listing
    5

    Our property management team has been using 360 Home Services for all of our properties and we are very satisfied with their work and quick turn around time. They are always able to do last minute jobs with a day notice and are very good at communication. Overall they are a very reliable and trusted vendor of ours!

    5

    The team did an incredible job. We have a 3 bed/2 bath with two little dogs, signed up for monthly cleanings and I'm so glad we did. The house looks and smells so fresh.

    5

    Starr cleaning did a great job with the carpet! Fast, efficient, thorough and very friendly! Will be using again in the future.

    5

    Had a quick job, Starr scheduled us in quickly. Zane even showed up earlier (asked if it was ok, of course), which was perfect. No problems encountered. Next time we’ll do area rugs as well. 5 stars ☺️

    5

    Technician arrived a little early. Super friendly and efficient. Area rugs were done in less than an hour and are currently drying. Will be happy to recommend them to others and use them again.

    5

    We’ve used Starr Cleaning now a few times and we are always thrilled when they get done! The improvement in our grout is insane. The grime is gone and the tile is back to looking brand new! Not to mention how great the bedroom carpet always looks afterwards too. Best part is I didn’t have to do it myself! You won’t be disappointed!

    5

    Starr Cleaning did a great job! The technician friendly, courteous and on time, did a beautiful job on my carpets, tile and furniture! I highly recommend them!!

    5

    Excellent service at great price. Austin was personable, and respectful. The job was done in a timely manner, and the company bent over backward to work with my schedule! Highly recommend.

    5

    This cleaning service is the epitome of great customer service. They are professional, quick and fair priced. I would recommend to anyone that needed a carpet and tile cleaning to use STARR cleaning! Austin was amazing!

    5

    I called on a Tuesday in a hurry to get carpets cleaned and they fit me in the next day. Very communicative and showed up as agreed upon. Did the job quick and efficient. Very pleased. Will use again!

    5

    We have had Starr cleaning professionally clean our rugs and furniture several times. I am always happy with their timeliness, professionalism and quality of work.

    5

    Highly recommend Starr Cleaning. Professional and affordable service - great work. I had three rugs treated and I am very happy with how they turned out. Thank you Austin!

    5

    Starr Cleaning did an excellent job taking care of our carpet to make it beautiful and give it renewed life. With kids and dogs, it’s so difficult to keep up with but they did a great job. Will absolutely be hiring them again in the future

    5

    The carpets look great and Austin was on time and courteous. Communication with Starr Cleaning was excellent as well. We will use them again.

    5

    I have used these guys numerous times over the past 5+ years. They are always on time, and do such a great job. I can't say enough good things about them. Last time, we had a really bad area caused by our dog, and I thought would have no chance of getting cleaned up. They got to work, and when they were done, it looked brand new. Don't hesitate to use them. They are amazing.

    5

    Cleaned a recliner chair. Service was quick and easy and they got us on the schedule next day. Very happy with the results. We will definitely use the service in the future.

    5

    Called a few cleaners for quotes on cleaning 2 bedrooms. I went with Starr Cleaners. Technician let me know they were on their way and showed up on time. Asked if there were any areas they needed to focus on. They got right to work, walked me through their process and got it done. I had the chance to review and give my approval. Great service, efficient and professional. I will use them again

    5

    So great to work with (I accidentally scheduled the wrong day and they were able to reschedule me quickly)—they were friendly, super responsive, great prices and my carpets look and smell great!! (And this carpet is over 35 years old and gets a lot of traffic)!! I would highly recommend them!

    5

    We had Starr Cleaning come today and clean our carpet and tile. They were on time, very professional and did an outstanding job. They were careful not to damage any corners with the hose and we give them our highest recommendation.

    5

    Excellent job!!! My cheap carpeting looks like really plush stuff now that Starr cleaned it!! They texted me when they were getting close. The technician was very polite and respectful of everything in my home. I have 3500 sq ft

    1

    They say a picture speaks a thousand words.

    The photos are the final work-product of Starr, after they quoted to repair a very small section of carpet were an office chair set and wrinkled the carpet. We simply wanted that wrinkle removed after cleaning, and we got this.

    Believe it not, one of the owners was working with his laborer and left him with this butchered attempt.

    Life's too short to continue the battle that I've had, but you need to know.

    A "picture speaks a thousand words."

    ☹️ After Starr's Reply ☹️

    Starrs' reply demonstrates even deeper the problem. The pictures show their product.

    Austin, if you can't do a job don't bid on it, butcher it and try to walk away. It was a wrinkle. Austin, your company demonstrated that you had the expertise to repair. No one said you would butcher it. There is absolutely no one that will look at these pictures and say that Starr Carpet did a good job, but you; one of the owners. And that's my point "work-product"; no pride, people with refined taste should not hire you.

    1. The 3rd party guy, that you sent out to fix your screw-up is the guy that you should have sent out for the first quoted repair of a wrinkle. Yes, a wrinkle.

    2. I won't say what he said upon reinspection, to not strain you guy's relationship, but the $450.00 quote was his estimate, to repair the wrinkle before you Austin and your laborer, butchered, the carpet.

    3. If we had more carpet, to try to repair your work-product, your 3rd party fixer, said he would not do it. However, if he was called first when we had a piece of the original, it would have been about $450. That guy had faith that you Austin, would do the right thing. We've spoken and he now knows better.

    4. Your butchering increased a small wrinkle in the carpet to a $1,608.07 problem. Another estimate was $1,700.

    5. Your 3rd party fixer, referred the company that made the repairs at $1,608.07; on my dollar. Yes, I am fortunate to pay out of my pocket, some folks aren't.

    6. Accountability is one of the cornerstones for doing business. I don't think you knew your laborer didn't have the skills for the job quoted. He butchered while you watched him finish, and then left him. Your staff employee was the wrong guy to come into my home, and he butchered the carpet. But he hated it more that you left him.

    7. I was surprised to see the final product and super surprised when he told me that you were one of the owners Austin. Wow!

    8. Please don't do anyone else like this. You should be ashamed young man.

    If anyone truly reads between the lines of your response, it's just as clear as the pictures. Folks need information. I wish someone had told me.

    Obviously, you can remove me from all the text advertisements. Austin, I wish you and Starr Carpet well.