House Cleaning reviews in Mesa, Arizona

Zombie Pool Service doing a great job! Jacob comes on time, as promised, and does a great job keeping pool clean, and leaves documentation of his visit every time. Highly recommend!

If I could give 0 stars I would. Indeed starting a new business is not easy but contract terms can’t be changed without both parties signature. We signed a six month contract with zombie pool service which states chemical maintenance will be provided by Zombie with the only mention of termination being “.Zombie Pool Service reserves the right to deny service or terminate service because of safety concerns….”.

Furthermore, our first invoice stated “chemical service includes test water chemistry and & make necessary chemical adjustments to ensure a healthy, balanced body of water” and “free service calls”. During his visits, I asked about the navigator hose constantly curling which went unresolved and questioned if the variable speed pump was running long enough.

Zombie is a one person business and twice Jake has called in sick. The first time we said, don’t worry our pool is ok we got it covered. The second time we said the same and the next day, algae appeared. When I contacted Jake, he told me where to buy the chemicals and how to put them in. I replied I know he wasn’t feeling well but that is why we hired Zombie. Jake responded saying he was sick from all the heat, can’t be responsible for providing all the chemicals and making all these calls for nothing and he didn’t understand why people expected that. He did return that night to dump in some chemicals. Shortly thereafter, we received a ‘clarification’ email which states Zombie is now charging for extra visits and other chemicals not included in the chemical service. I explained to Jake this was a change in our contract and thus he voided the contract.

During the process of interviewing other pool services, we were told that the RPMs were set too low and the variable speed pump was not running long enough (which cleared up the hose curling). Two of the three services guaranteed our pool would have not have algae and if it did, they would pay for the chemicals. Since Zombie is now charging us for those chemicals and any additional visits to remove the algae, we felt Zombie was no longer a good fit. Even though we had only received service for two months and one week, we said we would pay for the full month of August and that he need not return. Additionally, we stated the refund for the remaining months could be paid in three equal installments. Since Jake never called back, we stated we would look for the first installment in one week. He replied his bank was cutting a check. The partial check arrived return, receipt requested along with an invoice. The invoice states we are being charged early termination fee and for processing bank fees and for 20% of the remaining months.

I definitely have a Zombie pool. This thing has been exceptionally gross and Jake at Zombie Pool Service has figuratively brought it back from the dead and taught me (a very slow and confused learner) basic pool maintenance for the times he can't be there. Always kind, always accommodating, always successful-- I cannot recommend this company enough.

If you need routine work, or if you have a potential disaster project on your hands, call ZPS.

We found out about Jake and Zombie Pool Service from our local neighborhood web site. We have always been big supporters of our local businesses and our small business owners. Well, we were not disappointed and we have now found our new, go to pool service. I reached out to Jake to get a quote on draining and acid washing our 30,000 gallon diving pool. Within 5 days of that first e-mail to him, our pool is drained and sparkling blue. Jake is very knowledgeable about pools, is on time and follows through with his promises. When other pool companies would not respond to my e-mails, Jake did and he did a fantastic job. If you are looking for a monthly pool service, one time cleaning or any type of pool repair, Jake is your man. Thanks Jake!

Our pool service was already in place when we bought house in JUL 2023 I’m so glad “pool guy” came with the house!
We hosted a big party 🎉 on Sat for elite 8
Everyone commented on how clear the water was and how great the pool looked w lights on. None of the kids were crying about eyes burning from excessive chlorine eithwr💓<why they got in with it so cold I can’t explain >

Extremely happy customer 🙏🏻

The Owner Dave is awesome an extremely transparent with us. He showed up during the spring in which the pool was green due to the time of year with the pollen from the Palo Verde trees. He texted me and advised me what to do during the week while he was in between his trips to our house. He is like a magician with chemicals turning the pool from green to crystal clear within 6 days.

David does an amazing job taking care of our pool and makes a special effort to keep us informed with reports of pool conditions. Anything extra I need done, he is always available to help. I really appreciate the excellent service taking care of our pool!

Contacted David for an acid wash after numerous other businesses never returned calls. David worked with me with my tough schedule. Great communication and very friendly! My pool has some issues and David went out of his way to make sure the job was done right. 5 star experience all the way.

Gratitude Pool is incredible and absolutely the best around! David transformed my pool from a green swamp into crystal-clear perfection. Always honest, upfront, and full of laughter—he’s someone you can truly rely on. An absolute pleasure to have in the backyard taking care of the pool. Highly recommend!

David did such an AMAZING job on our pool. He drained it and prepared it for an an acid wash. So beautifully clean!!! He refilled it and put back all the chemicals along with a conditioner. He truly takes pride in his work and it shows. GR8 communication too. Totally appreciate him, highly recommended.

Prompt, Knowledgeable, and Dependable

Great people & great service

Great service at a reasonable price.

We are very happy with you service and highly recommend you

Takes good care of my pool and easy to work with.

Wonderful company! My pool has never looked this good! It’s crystal clear!

They got my pool in shape in a couple days after another company struggled with it for a month. They now service my pool weekly.

This pool company did the most amazing job on my pool. From green to clean. So excited to actually swim in my pool. Thank you CPR!

Clear Pool Rescue & Care provides the best service! Knowledgeable, friendly, reliable. Highly recommend!

Leo and his team have serviced our difficult pool equipment for several years and have done a great job. I highly recommend his service!

Leo came the same day I reached out to Clear Pool Rescue. He quickly diagnosed the issue and replaced the parts. Appreciate the quick response and always like supporting small business in my community.