All reviews for Aztech Mechanical
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My elderly father-in-law’s AC went out on a Saturday morning. We were worried about getting emergency air conditioning repairs on the same day, but Nate, the owner, who happened to be taking the weekend calls that day, made it clear that doing the right thing and taking care of people was always his priority. It turned out to be a few different issues, all of which he explained clearly, along with multiple options for us to choose from for a fix. He had the cold air blowing again before it got too hot outside that day!
I would absolutely recommend AZTech to anyone looking for an honest, expert HVAC company! -
Such an awesome company. Nate called when I sent an inquiry and sent techs out the next day no problem. They figured out the problem with our heater and electrical system quickly and fixed it no problem. So professional, affordable, efficient, and kind! Highly recommend for any HVAC needs.
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Nate is seriously the greatest. Have been using the company for 5+ years. My AC turned off and Nate was able to be there shortly after I contacted him. He fixed it and was up & running. In days when its 100+ degrees, this is exactly the company you want to use.
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After a long day of work and grocery shopping, we came home to our house slowly getting hotter and hotter. We posted on Facebook to see if anyone had any leads so we could get our AC checked out. Mind you, this was around dinner time and we weren’t sure what could get done tonight. I was dreading having to possibly get a hotel for the night, as I get up at 4:30am for work. The owner’s sister responded to us on Facebook and gave us his info and referred him. Within 30 minutes or so he was to our house and charged us a reasonable price to replace a part on our AC unit. I can’t believe how friendly, fast, cost-effective and easy this whole process was. Make sure you use this company for all your AC needs. They deserve to have every last customer in this town! Thank you so much for being kind and making our night easier.
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HORRIBLE!!!! They came out and gave me a bid and I accepted it. Had to wait 3 weeks for them to actually come out and do the work. When they got here, they said nothing was ready for them to do the work and they had to leave. He also told my boyfriend that they were going to be losing money on our job. I asked them why they didn’t mention anything about what needed to be done when they came out to give the bid and he said that wasn’t his department. I called Amanda at their office and she said that she underbid the job anyway so we shouldn’t move forward!!!!! Hahaha!!! Wow! Then she called back and said that I kicked them out and they weren’t going to move forward. Total bait and switch, complete waste of my time. Now I have to start all over again. I cannot even believe how unprofessional this company is. Move on, don’t waste your time. Find someone more reputable, competent, and actually knows how to bid a job. Don’t make the same mistake that I made.
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Worst buying experience ever. I had paid in full for over a year before they got the new system they installed working correctly. I missed work too many days to count to stay home for service appointments. I had to leave my own home for a few days last winter because there was no heat and I have young kids. On top of all that the units in the attic leaked shortly after install because a pan wasn’t installed correctly tying the drywall and light fixture on the ceiling which they didn’t fix or reimburse me for even though they said they would. Save yourself the trouble and do business with someone else the only thing that s company does is well is take your money.
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I’ve used Nate with AZMechanical in the past and had decent experiences, which makes this recent situation all the more frustrating and disappointing. Unfortunately, his professionalism seems to have taken a serious nosedive.
The lack of communication has been incredibly unprofessional. I’ve reached out multiple times—calls, texts—and responses were either delayed, vague, or didn’t come at all. When I did finally hear back, it was usually just another excuse for why he couldn’t make it to the job.
What’s worse is the repeated no-shows with no courtesy call or follow-up. I rearranged my schedule more than once expecting him to show up as promised, only to be left hanging without explanation. This wasn’t just a one-time issue—it became a pattern.
Customer service and reliability are everything in this line of work, and unfortunately, Nate dropped the ball completely. After previously trusting him with work, it’s disappointing to see such a lack of accountability or follow-through.
I won’t be using AZMechanical again, and I wouldn’t recommend them to anyone who values their time or expects even basic professionalism. -
My realtor had these guys out to look at my hvac system after the home inspection found a few issues. Most of which were in the attic. These guys came out and gave my system a clean bill of health without stepping foot in the attic. I just noticed this recently and its been nothing but issues. Do not trust them. Watch them like a hawk while they're in your home.