All reviews for Reliable Air Conditioning

Adam was our service tech. He called ahead and was on time. He was very professional and respectful. Our swamp cooler was repaired quickly. It is so nice to have a reliable, professional company to count on. Thank you.

I have 2 Ruud units what were installed by another company in 2018. I have had nothing but problems with them and the install/service company has done nothing but give me the runaround. Well one of the evaporator coils was leaking. I found Reliable on Ruud’s website as an authorized service company. I told Jessica the situation and wanted to see if they could help or had any advice. She dispatched Jacob to my house. Jacob confirmed the coil was leaking and took photos for me. The other company who quoted me the replacement was less than Reliable so I will give the other company the job this time. Crazy thing is Jessica understood and Jacob refused to allow me to pay him for his time. Jacob told me he felt bad for our situation and was glad he could give a second opinion and told me to call Ruud directly about the several issues we have had.

Unbelievable how Jessica and Jacob went above and beyond for me. After the coils are replaced, I will use Reliable for other future work.

I cannot express enough how amazing this company is. Jeff, Dave and Jessica we’re all amazing. Their response time was extremely quick and resolved our AC issues and provided excellent education on the problem. Reliable air is a no nonsense company and treated us as an extremely valued customer. I would look no further for your HVAC needs as their name speaks for their honesty and integrity. Thank you Reliable!

After the builders AC contractor came out to try to fix our AC multiple times, without success, we finally had enough and called Reliable Air Conditioning. They sent out two guys to check it out and found the problem (which was covered under parts warranty). After 2 years in our house our AC was finally working like it is supposed to! Very professional and honest company. Highly recommended!

AC wasn’t cooling. Jacob came out same-day and saved the day. Not only did he fix the problem but also stuck around to thoroughly check and test the whole system including cleaning the air scrubber filters.
I appreciate Jacob’s thoroughness and commitment to going above and beyond to provide excellent customer service.
Thanks Jacob and RAC!

We needed a 2nd opinion on our air. They were referred by Home Advisor although all the way in Gilbert. Jeff responded quickly. The guy showed up the next day. He was friendly and informative. We decided to purchase. They have a quote right away. The new conditioner was put up the next morning. They had a crew come out to remove the old one, so when the crane showed up, it was quick. We will use them again when we replace the other one.

Reliable Air were quick to answer and schedule my preventable maintenance appointment. Adam called to let me know when he would arrive and was very informative with my husband.
It's so great to have such a friendly and reliable AC Company!

Adam was amazing!!!! I would refer him to all my neighbors, friends and family. Our 3 AC units are very old and he was so honest and knowledgeable. This company will be my 1st call if we have any issues with our AC.

Dave was very professional and came over on Wed and did my air duct for my rec room and insulated the patio ceiling that is the rec room. Also checked my capacitors and found both were failing so gave me a great deal all together. Installers were very professional and easy to work with. Dave even got me a birthday gift! which was today! Thanks Reliable, will not use anybody else in Arizona.

Highly recommend Reliable Air Conditioning - we’ve been using them for several years (in two homes) for maintenance and repair. It’s easy to schedule and they are efficient and professional, and always on time. Adam was really easily to work with and thoroughly explained the results of our maintenance.

So grateful to have been referred to Reliable Air Conditioning Inc. by our neighborhood social media page. Reliable Air Conditioning Inc. is a great company. Fantastic service. Professional and courteous every step of the way. All three employees I dealt with were shining examples of customer service. Could not recommend them highly enough.

Do not hesitate to call a Reliable Air Conditioning.

Our a/c stopped working this morning, of course when it is 116 outside. House was getting hot quickly. Contacted Jeff who had Scott at our hours within about 2.5 hrs. (Every other a/c company was saying the earliest would be sometime tomorrow).

Scott quickly determined that the problem was a fuse. He swapped that out and we’re finally getting cool air again.

Not sure why I had not heard of Reliable before, but they definitely will be the only company I will call in the future and the only one I recommend to my friends.

Thank you Jeff and Scott!

Chad, and the team that came out to install a new heat pump system on the roof of my 2-story condo, were awesome and the whole experience, from (by far) the best estimate I received out of many I requested, to photos of the finished product, could not have gone better. They were respectful of the fact that I work online from home, kept me apprised all day of what was happening, and took the time to explain the new system to me at the end of the installation. I could not be happier with this transaction. Thank you all. I appreciate you and the high-quality service you provide.

Met Mike Berryhill at my home for an inspect of my current dying A/C and suggestions on a new complete unit and the quote for cost including installation. Mike's presentation, knowledge and professionalism was impressive! He offered various units at different costs and fully educated me on the upsides/downsides, quality and performance of the different a/c and air handlers available. Mike also pointed out flaws in the installation and portable air ducts installed by my prior service company. It was easy for me to quickly have confidence and trust in Mike and choose a top quality unit. From the original meeting with Mike, the communications with Jessica in the office through the installation with an experienced crew I am a very satisfied and happy customer. Thanks Mike and ditto to your entire team. I highly recommend Mike Berryhill and Reliant.

I cannot recommend Reliable Air Conditioning enough. They are a very honest and ethical company unlike others I had come out that lied about the unit not being repairable or under warranty. They were able to repair my A/C unit and told me exactly what was wrong so I could shop around on price.

They initially came out late Sunday and diagnosed the issue. They had to wait until the parts shop was open to get the part. Initially I was going to need to wait until Tuesday for them to come out. They were able to move me up in their schedule since my A/C was not working and my dog had just had surgery so he couldn't come home to a hot house. One of the part owners came out to fix it.

I really appreciate their integrity by not trying to take advantage of an emergency situation (no air and a sick pet).

Jacob was the technician who came out and helped, he was absolutely awesome, courteous, safe and explained everything.

on the pricey side but if you want top tier quality you need to pay top tier pricing and RAC is the best for us and many in my community.

Have recommended them to family and friends all over the valley because of their service and attention to detail. Used em’ before, use them now, and will continue to do so in the future.

Adam was amazing - super nice and knowledgeable. This was our first time using Reliable as we had always used the company the home builder recommended and Adam went above and beyond from wearing those bootie things on his shoes which he didn’t need to, to calling us ahead and showing up right on time. We will definitely be using Reliable from now on!

Jake is the best AC / Mini split repair guy I have ever met in my 30 years living here. I own 3 rental properties and will definitely be using reliable and Jacob to maintain the AC systems on all of them along with my own home. Reliable was outstanding in every aspect of interaction. I called him on a Saturday afternoon. Jacob was at our house within an hour and had diagnosed a blown powerboard due to an electrical storm. I had another AC repair outfit come and they were unable to diagnose the issue and left because they had to get to a new install. This is a company that is locally owned, family owned and really cares about the customer. All the others I talked to just wanted to install new equipmen and couldn't be bothered with actually repairing anything. Stay away from the big AC companies who charge way more and have high turnover of techs. Jake was thorough and found the problem after checking out the boards on the outside and inside units. They then found 1 of 2 power boards in Maricopa County that were available and drove out to Buckeye to obtain one of them and get my Mini split working again. I now have 54ﾟ cold air coming out after weeks of nothing but problems with other AC repair companies. I just wish I had found Reliable and Jake sooner but now we'll use them for all of my properties. The pricing was very fair compared to all the others and they actually have a good outcome.They gave me estimates and kept to the estimates and were cheaper than all of the other AC repair companies.

Meeting Mike for the first time was very positive and ensuring. We were looking to replace an older, still working air conditioner. Mike did an inspection of our home and the current unit after which we discussed different options. We received a timely written quote with three options to choose from without pressure to make a quick decision.
Once we decided on a model our install date was set. Their technician Joe did a flawless installation and was very professional.
Overall we are extremely happy with Reliable Air Conditioning and would highly recommend them.

This is the second time I've bought a system from Reliable, the first being a few years ago. I recently bought a new place and the air wasn't cooling our home down like it should, so I called Jeff (the owner) and he sent out Mike Berryhill to see what the problem was. He did an absolute great job analyzing the issue and presenting me with various solutions. I eventually ended up purchasing a new system and they were there is less than a week and had the system AND all new larger duct work installed in one day. ALL the folks at Reliable are just that...reliable, quick to respond to you and truly a first-class operation. You will no go wrong with their products or work!!!

I am very impressed with Reliable and their staff. Mike Berryhill was very easy to work with. He is very knowledgeable and experienced. Most important, he did not treat me like a used car salesman. My install was awesome, my installer, Manny was incredible. Very knowledgeable and experienced and answered all of our questions. I would definitely recommend Reliable to my friends and family.