All reviews for Semper Fi Heating and Cooling

I can’t say enough about how pleased I am with Semper Fi Heating and Cooling. I had two AC/Furnaces replaced this week. One for my home and one for my rental home. Josh offered a great system and a competitive price. I saved thousands compared to my first quote from another HVAC company and received a better warranty. The installers: Alex and Daniel showed up on time, were courteous, professional and installed the systems without a hitch. Semper Fi’s customer support is spot on. Prompt notifications and follow up for scheduling ceiling trim repair and duct cleaning. Overall, I would highly recommend Semper Fi.

I can’t say enough good things about Semper Fi Heating & Cooling! From the very first interaction, their communication was second to none — absolutely fantastic. Every person I spoke with was professional, friendly, and genuinely focused on helping us find the best solution for our needs.

They took the time to listen, answered all of our questions, and provided clear options in a timely manner. The service itself was lightning fast — I was truly impressed by how quickly everything moved from estimate to completion.

The quality of the work speaks for itself. The installation was done with care and attention to detail, and the team treated our home with respect throughout the entire process.

What really stood out was the consistency across the entire company. From the office staff on the phone, to the sales representative, to the service technician and installation crew — everyone was friendly, informative, kind, and efficient. It’s rare to see that level of professionalism across an entire team.

They did a spectacular job, and I would confidently recommend Semper Fi Heating & Cooling to anyone looking for honest, reliable, and top-notch HVAC service.

Shopped 4 different HVAC companies for a new heat pump replacement. Semper Fi was the most competitive and competent of them all. From start to finish they followed up with sales quote, install, and duct cleaning company. Even applied for my SRP rebate to keep the process easy for me. Also was contacted by SRP to do an audit since it qualified for the rebate and the inspector came out to look at everything and said the unit was performing better than the specs. Also mentioned that the install work he sees from Semper Fi has been really well done, including mine. Always a hard decision when you are spending this amount of money but 100% satisfied with my choice. Thank you Semper Fi!

My old unit was Forty One years old. My buddy from high school was an hvac guy and he kept it going and taught me how to work one it each time it needed service. Each morning I would open the bathroom window and listen for any issues. Once every year or two I would service it. Ten years ago Semper Fi had an oldest A/C contest...I should have win then, and we would chat about "time yet?" I would tell them "Still icy cold". Last Wednesday the heat quit working and after 41 years I decided not to get on the roof again. Called Semper Fi on Saturday and they could get an estimator over same day. We negotiated on the unit and heat elements and he said they could install it Monday two days later. Really professional installers, perfect install, works perfect. I am VERY impressed. Supervisor Billy came by the next day and installed the filter grate even. I will be their customer for the next 41 years. Goodman R32 heat pump with optional heating "toaster" elements.

P.S.: Even the crane guy was on time, used wood to protect the driveway and was super-nice!

I put 4 stars based on the customer service, professionalism, and workmanship of the technician i was provided for my HVAC service/repair. Chris did a very good job quick and friendly. He was willing to answer questions, and wasn't pushy when it came to offering additional services. To me, the service he provided, was exactly what I would prefer. The only reason I didn't give 5 stars is because I believe the price was a little too much. That doesn't take away from the quality service Chris provided though.
I would recommend them
Thanks again Semper Fi!

Overall, we had a good experience with Semper Fi Heating and Cooling. The sales process was smooth, communication was clear, and the AC installation itself went well. The new unit is working great, and we’re happy with the performance so far.

However, there was one frustrating issue. During the sales process, we were told the thermostat could be moved into the hallway for us. We mentioned that we plan to install a projector on that wall in the future, and relocating the thermostat was important to us. When the installation team arrived, they declined to move it, saying it wouldn’t provide an accurate reading — even though the new location would have only been about three feet from where it currently is.

It felt like this change wasn’t communicated internally, and ultimately it seemed like the installers just didn’t want to take on the extra work. We would have appreciated clearer expectations upfront or better follow-through on what was promised because now I am left trying to figure out how to move it myself.

Aside from that issue, we are very pleased with the AC system itself and the overall professionalism of the company. With better coordination between sales and installation, this would have easily been a 5-star experience.

Salesman came out to do the sale was great. Awesome, nice guy the guys that came to do. The installation were great. Awesome knowledgeable. Got it done in a timely fashion picked up after themselves. However, there was a couple of boo boo's The reason I'm giving them a 2. It is because the dispatch that called back to for them to come out and repair the boo boo was totally unreasonable. Wouldn't work with us on a time for them to come out. She said it had to be in the morning. Well, no one's here in the morning. Because we both work, jobs was was unwilling to work with us. So you're getting a 2 . We were told we, we just can't send people out, Randomly in the middle of the day to fix a issue when that's your job. We dont think 12 noon is un reasonable

Had temperature fi come out and do a routine inspection on my home not having any issues at this time just wanted it checked before the summer heat and the technician James P. Disconnected wires from my capacitor for the AC unit and left it that way. So that I would think there was an issue with, fortunately for me, I know electronics and not a complete stranger to ac units. I gist hope he didn't do more damage up in the attic.To the areas where i'm not able to see that easily. I will be writing a report to the better business bureau as well hopefully they are part of the better business bureau. If the owner reads this review, shame on your employees.