Contractor reviews in Oro Valley, Arizona

3.4 based on 24 reviews Back to the listing
    5

    Very good carpet buying/installation experience. Good price too. Very pleased. Excellent installers . Love my new carpet.

    5

    We are extremely satisfied. The attention to detail was over the top.

    5

    We had such a good experience with our carpet installation. He showed up on time, had a great attitude and was clearly happy to be at work. He made such a difference in a big project. Thank you for hiring such a good company to do your installation. Way to go!!

    5

    This carpet installation was professionally done from start to finish. I am so pleased with both the work and the workers!

    5

    We had carpet installed and Western State did an awesome job. They came on time, and paid attention to detail.

    5

    Easy Process

    2

    Walked up to two staff having a conversation and politely waited for them to finish efore asking my question, about 15 seconds go by and they're still talking... I left and won't be back to this location.

    1

    Way to expensive, found another company for half the price, same unit, support small business

    5

    In jan 2013 we worked with Mark in kitchen design to replace our counter tops with granite. He was extremely knowledgeable and helpful in designing and masterminding the process of purchase , templating installing and finish work. I errored on check out and forgot to mention the 10% discount til we were home--however Sherrie in custosmer service was friendly and very helpful in rectifiying my error. Over all the experience was very good with all areas of buy, templating, installing and payments going exactly like Mark said they would. We are very happy with our granite and Home Depot. We would recommend them to anyone. tom

    1

    I was recently in HOME DEPOT Oro Valley Az Nov 2016 and needed help with an installation to my mothers front door here in Rancho Vistoso I talked to the sales people at the back of the store and they had a difficult time on the pricing. The manager of the store came with assistance as he happened to be passing by. He was confused about a certain door that I wanted to purchase. I just stood there while they argued. He demanded that I leave the store and go to another HOME DEPOT. Then he was going to have Police guide me out the door. I did nothing wrong but give the measurements and pay. Bella SImonis.

    2

    I purchase a prehung door from the store. The initial purchase and set up went well. Once the project was turned over to the subcontractor, Keith the Doors and Windows man treated my project like an orphan. After I payed quite a bit of money for the door and contractor services, the finishing kit (which I knew nothing about, thus hiring a contractor) was not included. This caused me to drive AGAin to Home Depot to resolve this with Keith. I received a call a week later that the contractor would not ship the missing items to me but instead to the store? Heck, who is the customer here? I just paid $1800 dollars to have to run down a finishing kit to do mayself. I called Keith and he informed me that I would have to drive down and pick up the item. I asked that he have his shipping and receiving clerks mail it to me and was refused. After some arguing, I was informed it will be mailed to me. Geez, why not just do the right thing to begin with. Thats what I would have done. BTW, the install was done very well, and the door is great. Too bad, I would have given it 5 stars if I had been treated well.

    1

    What happened to the lights? The lights are missing under the upper shelves. Can't see the packages to see the screw sizes in hardware. How about some LED lights? Don't be asking if that's my flashlight when I bring one next time.

    1

    I bought a door from Home Depot in Oro Valley $ 284.00 and also paid for the installation. The manager Jeff of Home Depot sent out inexperienced workers that do not know how to hang a door and when they tried to fix it they sent workers again that did not know what they were doing. They will not do anything about it and now I am stiuck with a door that does not hang properly and the bill of $618.90 I will never use Home Depot as they do not know what they are doing. Beware!!! Never have a door installed by Home Depot. Go somewhere else to have a door hung. A shooty job was done and then they tell you its fine just oil it. Now I am stuck with a non functioning door. Sincerley a disgruntled customer.

    1

    I had Home Depot's door and widow guy come out. Sales guy was nice. We purchase a $2,100.00 sliding glass door. The tech came out to measure and was rude. They scheduled the install for today. Some other guys showed up today to install, they measured and starting using profanity describing how much of an idiot the measuring tech was. Needles to say my door didn't get installed today. After numerous calls requesting to speak with a manager I still haven't heard back from anyone. Don't waste your money with them. So I took a day off of work for nothing. I will request a refund if anyone in management actually calls me back.

    3

    They wanted way too much money just to clean the air conditioner

    5

    Recently got all new windows installed from Home Depot and it was an excellent experience through and through. From the consult to installation- I was pleased , everyone was so kind, and nothing was aggravating about it. Installers were kind, polite, professional and efficient. I love my new windows and I am excited that I am not paying interest as I pay them off!

    5

    The replacement of our 31 year old HVAC was done professionally and in the quoted price and time.

    5

    The carpet installers were very skilled & organized at installing the carpet. They did a great job cleaning up. Highly recommend Home Depot.

    1

    The company, Delta Mechanical, that Home Depot uses was awful. It took over 3 months to have water heater installed. Called to speak to manager took over 2 months for him to call. His reason is that he is busy. Would say wrong water heater installed, yet it was same one ordered first. Finally appointment time came. Supposed to have person by 11:00, I called them after 2:00. Tech came st 4:30. Finally installed but door not put on because tech said it needed to be inspected. Almost month. No call or inspection. Bottom line I would never recommend Delta Mechanical. Home Depot should look at contracting with another company.

    1

    In the first place, I was told the inspection would be a certain price. When you’re agent came to my home I found out it was twice as much was not happy about that. Secondly, your agent inspected my furnace and air conditioner, and afterwards gave me the impression I needed to have a replacement. He seemed to be concerned that because of its age it would be breaking down soon. So I had another local company check my furnace and air conditioner and they told me it’s running fine and there is no reason to replace it. I think scare tactics were applied to me from your Home Depot furnace and air-conditioning and inspection

    5

    Great experience from start to finish. The installation was well scheduled, the team arrived right on time, and the installers were friendly and professional. The process was easy and stress-free, and the carpet looks great. I would definitely recommend Home Depot’s carpet installation service.