A Green Star Landscape Irrigation

Green Star Landscape Irrigation has helped us several times, converting sprinklers to drip/bubbler, extending our system, and fixing worn parts and leaks. They show up when they say they are going to show up. They a courteous, pleasant to work with and they know what they are doing. Thanks again for the help!!!

During a 115° day in July my front yard irrigation system ruptured in one of the hoses. This was due to the excessive heat and just one of those things. The leaking hose was on a timer and causing the scheduled watering times to flow into the street rather than water the.plants. I called Green Star, spoke to a helpful person and got the job scheduled for 2 days out. Excellent customer service. Timely response, the technician was at my home earlier than scheduled, super nice, knowledgeable and repaired the rupture and added some new lines. It was smooth and within a few dollars of the quote, even though additional lines we're added. Very pleased, having them install an additional system in the back yard to water a palm. Definitely have them on speed dial in case I have any other issues arise with the watering system. Very pleased with the work, professionalism and expediency they used in addressing my issue.
I highly recommend Green Star.

My experience with "A Green Star Landscape Irrigation" (AGSLI) was 5 stars on every level: communication, response time, problem solving, cost of evaluation, staff interaction, business model and repair time. Additionally, I'm sure all their service people are trained similarly but I want only Robert and Ryan if I have another problem.

I would like to explain my review. My daughter's irrigation system was producing pools of water Monday morning. I give her herb garden additional water each morning, so I am familiar with how the garden looks and what excess water looks like.

I called several companies based on reviews. AGSLI responded very quickly and explained their process and cost of evaluation ($50 per 1/2 hour). I agreed and was scheduled for evaluation.

Updates on service tech arrival were in real time. Their arrival times were updated as times changed. The service techs ( Robert and Ryan) arrived within the updated time frame which was before the initial estimate. GREAT!

They began evaluating all aspects of the irrigation system. They found some other issues (minor) but relevant to other problems I had observed. They quickly assessed why the system was flooding, shut off the water to the affected area and scheduled a repair time for the next day.

They explained the issues to me, asked if I had any other questions or concerns, cleaned up and scheduled me for the next day. They explained the costs involved.

I asked about the payment. Robert and Ryan informed me that they had already forwarded the bill for the estimate to my email. They additionally stated the estimate for the repairs had been sent. My only responsibility today is to pay the estimate and 1/2 the bill for the repairs scheduled for the next day. I agreed.

The next day the company again alerted me to the tech teams arrival. They arrived promptly as scheduled.

I like to observe and talk to service reps. They were very happy to explain their actions. They quickly made repairs and again explained the payment process.

I thanked them and they left.

The repair process was seamless. There was a stellar integration of my interactions with the office and the tech's follow-up/performance.

I really can't say enough about this business and the execution of their business processes. I frequently deal with contractors. The level of performance by AGSLI is unmatched.

Do yourself a favor! DON'T WASTE TIME, ENERGY or MONEY calling others. CALL ASGLI (and ask for Robert and Ryan😆)!!!