Constraction reviews in Phoenix, Arizona

Derek and Cam removers our tile flooring. 1700 sf in one day. Both of them are super hard workers and they were pleasant and explained the process to us!! Great job guys!!

Israel and Cam did a fantastic job drying out our apartment after a flood. They were prompt, friendly, answered all my annoying questions, and we're fantastic to work with. My roommate and I highly recommend Servpro for any restoration or water mitigation!

Sandra and her pack in/pack out team were absolutely incredible, amazing, and helped us get our house back!!
They were organized, efficient, and very pleasant to be around as well as helpful with anything we needed from washing windows to putting away more than 250 boxes of personal possessions
Because of them our house is becoming our home once again!!
The team consisted of Sandra, Carisa, Ashley, Lee, Jazmin, Ortega, and three gentlemen on the first and second day.
Not to be negative, Unfortunately, we can not make the same reccomendation for the build out and reconstruction team.
Also, the communications with this team were in inconsistent!!

Matt Taylor at SERVPRO is professional, reliable, and always puts his clients first. His communication and dedication make working with them a great experience.

Jeff and Chris did a marvelous job of reconstructing a closet for drywall, texture, paint and re-situating a tall shelving/drawer against the wall. They were pleasant gentleman to work with and took care of a few more items for brackets as I requested. My closet looks great after a severe leak ruined half of it, ceiling and wall together from a leak in the attic pipes. I'd recommend ServPro for water mitigation and reconstruction. Before/after pics below.

I used serve pro for a water leak i had, and went through insurance.

Serve pro was prompt at calling for emergency services — Frances and Logan were great at communicating the process and getting everything scheduled for demo.

Derek and Alex had been coming by to check the fans and dehumidifier, they were very professional and kind. They both did the demo in my house and were great. They were thorough and cleaned up everything before they left.

would recommend serve pro to anyone.

Servpro is TRASH! They came out on 11/24 to inspect and guaranteed my estimate would be to me that afternoon. I called back on Wednesday and they guaranteed my estimate would be back that afternoon. It’s now Saturday and I have no estimate but they were quick to charge me the $175 inspection fee. At my visit they also told me it could be remediated that week and I don’t yet even have my estimate. I demand my $175 is refunded, lip service and no follow through.

I was born and raised in Phoenix, Arizona and I am always grateful to find great businesses that provide great service. There was a fire next-door to our apartment and the smoke damage caused us to have to move and we decided that Servpro would be the best option for Restoration. I had rental insurance, but my roommates did not. Very grateful to Servpro to work with myself and my roommates to provide great service, understanding, patience, and the fairness when it came to my roommates billing. They were very caring and worked with us to make a fair payment option considering my roommate did not have rental insurance. They did a great job during the whole process and their employees were absolutely fantastic. Thank you to all the employees that were part of the whole Restoration pack in and pack out process. Thank you so much to Frances and Staff and the restoration team, Lee, Damien, Rachel, Jasmine, Sandra, and Carisa.
Understanding the process now when it comes to restoration of property, I would definitely use Servpro again in the future if an unfortunate situation came up where we needed a restoration company, because their professionalism, empathy, patience, and fairness was extremely appreciated. Thank you again.

Logan, Justin, and David were fantastic! They were super nice, very friendly, and took the time to explain everything clearly. They walked me through the next steps, answered all my questions, and did an excellent job from start to finish. Very professional and I highly recommend their service!

I saw that a neighbor had hired Servpro to come help them after a recent monsoon storm that was pretty brutal. I thought that I had gotten the large amount of water that was pushed through doors & windows of my two story home that had frames that had become bad with time, but I wanted to make sure that I had truly gotten my floors, ceiling & walls dry, so I called Servpro too.
They came & did a careful & complete inspection & come to find out, my two story condominium was still very wet where I couldn't see it! (Inside the walls, under the hardwood floors & inside the first floor ceiling.) Unbeknownst to me, mold was already present!! 🫨 Brandon took out what needed to be removed & set up fans to dry all of the areas that needed it & also fans to purify the air inside my home for my kitty, Poindexter, & myself. I am very grateful to both Brandon & Israel, who came later, who are with Servpro, that came to help me in this mess! They both were very understanding & kind to me about the fact that I needed to ask LOTS of questions about what was going on & what needed to be done. I am extremely grateful that I called, got the help I needed & that the work done was very professional & both Brandon & Israel shared their knowledge with me so I could understand every bit of work they were doing in my home!!!!

Servpro of Phoenix responded with incredible speed. In less than 20 hours after a fire broke out at my Arizona home, their team was already on location remediating the Fire and Water damage to my property!
A shout out to Austin, Joshua and Frances for making a bad situation so much better!

We used SERVPRO for water damage to our home. It was a horrible experience. Israel.c and the crew did a great job with the clean up and demolition. We highly recommend this business.

Servpro was great while the work was being done in my home due to storm damage and flooding. Everyone that they sent out was wonderful. They all took the time to explain everything to me each step of the way. The technicians always communicated well with me and we're really just great human beings to deal with overall. I would definitely say that Servpro is a great company for all of your flood clean up needs.

What a great group to work with. My kitchen was raining from the bathroom above and we were in a panic. The Servpro showed up to help us at 2am. Thank you to the Night crew who showed up in less than an hour and big thanks to Sonia for getting us back in the place so quick!

Brandon and Sean arrived promptly and got to work drying up and tearing out a second floor ceiling from a third floor toilet leak. They took great care in covering my belongings so they weren’t affected, sealing off the door, and isolating the mess from insulation, etc. They also did a great job cleaning up afterward. Service pro had them out within an hour of my call. It put my mind at ease during a very stressful moment for a homeowner. Thanks, Guys!

Excellent company and staff.Hays Roofing did an exceptional job replacing my roof.I thank Jarrod for all the assistance and knowledge.

Awesome people and very reasonable

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Roof leaked after we purchased a new roof

Great people, excellent service and very helpfu.l

lady took the call asked for an estimated screamed at me and hung up we just wanted an estimete but she was extremely rude.