Electrical reviews in Phoenix, Arizona

After a few messages and initial assessment, I signed the contract but the representative dropped the communication completely over a couple of months. I contacted the installation company they put contract under with me, and they don't have me in the system at all.

Extremely impressed with the expertise of the staff. Their solar broker model gave me many more options than their competitors. I saved over 20 percent off my bills by going solar with them.

The marketing team is awesome and super patient, they will take their time with you and thoroughly explain everything with you. If you are frustrated they will do everything to the best of their ability to go out of their way for you to make sure YOU get what you want. 10/10 AMAZING staff! ❤❤❤❤❤

I am super excited to be saving money on my electrical bill. I highly recommend Direct Solar. The installers were fast friendly and experienced. Very happy with my decision.

The entire venture was a very positive experience for me. From telling me how things would proceed right down to completion of the project was seamless. I am enjoying not only the quality all the solar panels but the awesome production they seem to be making. I wish I would not have waited so long to do this. T. Simmons

Pablo, Brian Odle, Jessica Hernandez are all a scam. This company has no moral and zero standards. They are 3rd party and are very unprofessional. They have zero capability of running a business. MY RECOMMENDATION IS TO NEVER DO BUSIESS WITH DIRECT SOLAR OF AMERICA. When they get panels from China and claim USA made. Please take your business elsewhere. This company is a rip off! If I could give zero stars I would!

Listen 2 webner by direct solar 4 almost 1hr15min as opposed to 45min, they sent me$250 Amex Virtual card which never worked, I called n get $$250
Vanilla Virtual gift card ,which after one use was put on hold. I called again n they told me 2 sign up for solar panels installation r they won't lift hold. Pressure sales practices.

It has been a process for us. We are now paying a $50.00 utility bill. Still have a few things on gas or it could be lower. It is so much worth it to be free of a high utility bill. I have nothing but praise for all that Direct Solar of American has done for us. Absolutely satisfied with them.

The whole solar panel experience has been good! We’ve seen significant savings on our electric bills during this first year of use. Looking forward to continued savings.

Was interested in solar . Saw their ad on Facebook. They came out to my house . Really liked their brokerage model . They Taught me aIot. Their model makes tons of sense for me as a consumer . Got installed . Got a good deal . Direct Solar of America called me throughout the whole process to keep me informed as to what was going on. Maybe they even called too much. But I guess that’s better than not enough. Anyways, the contractors they used were great . Saving money . All is good in the world . At least with this transaction . 👍🏼

The door-to-door rep came around and had to sign up for a presentation. He promised a $250 American Express gift card. The lady came out to do the presentation which was horrible, the company did not send out the American Express card as promised. Two months pass and finally after multiple complaints to the company a lady emails me back to tell me that the 250 as a travel voucher, or you can get a $40 Visa gift card. This was not what was promised in the beginning I feel this whole company is a bait and switch if they cannot simply provide a $250 card as promised buyer beware. We went with solar bear and fed and haven’t been happier.

Hello everyone!

I purchased solar panels from DSA in June 2020. I was in the market to buy solar panels and DSA offered $250 for a smart thermostat, 12 months of payments and a 60 inch television.

Eric my sales rep stated he needed his manager Brian’s sign off on the check. I ended up speaking with Brian and he took some time to process payment. Brian stated the TV wasn’t DSA responsibility that the TV was offered when in fact Eric was an employee of DSA so I felt it was their responsibility. So the 12 months payments and $250 for thermostat was paid.

Just make sure everything your sales rep offers you is in your contract.

After working with this company over a year, back and forth between people. Laura started working with me and made everything right with what I was promised. She was very professional and polite to work with. Everything is working good and saving me a lot of money on my power bill.it was worth it all in the end.

I've had a great experience working with Laura at Direct Solar of America even through the pandemic she has been completely supportive of the solar project. They worked seamlessly with the installation company and my panels are now installed! Yeah!

We set up our solar panels with direct solar back in August 2020. Only disappointment is that 7 months later, we still haven't received the incentive we were promised. We have consistently tried calling and no one picks up. I hope anyone else that gets promised with an incentive actually receives it!

Thanks to this company for installing solar at my new house, I have saved so much money. They are very knowledgeable and also truly care about their customers by providing different options to ensure most affordable prices. Thank you guys! I highly recommend this company to anyone in the Phoenix area!

Definitely consider this company for your solar installation. They got quotes from various installers and got me a great deal. Saving money on energy costs and happy once some problems with incentives were solved by Laura. Thank you, Laura!

Edit: it took the company so long to get the system working properly and to get my information submitted that I have to pay $7,000 MORE THAN WHAT THEY TOLD ME. My state rebate was supposed to be $20,000 and it was only $13,000 bc it took them so long to get organized and would go MONTHS to get back to me. DS of A is trying to say their contract states that it not a guarantee, but an estimate. And they said it very rudely btw, even though I’ve been extremely patient. I don’t think their numbers were approximate enough to be considered estimates. I think they should make this right considering the only reason this has happened to me is bc they weren’t qualified to install this system, they installed it improperly causing “events” that they’re trying to say was cause by lightning striking my house… twice. Even though I have proof of Enphase and their contractors saying it was installed improperly, and ignored me for years resulting in my money back from the state significantly lower. So now the numbers don’t make sense.

And now they won’t respond to me at all, for 7 months. I’ve had multiple ex employees of theirs talking about how unorganized they are, how many lawsuits they have against them, how they don’t pay their employees, and that they make fake accounts to leave positive reviews to fight against all of their negative reviews. This company is pathetic and doesn’t take care of their customers and doesn’t honor anything they say. This has made my situation so much worse! Don’t do business with these guys!

Original review: the panels have been on my roof since September of 2019 and they’re still not installed properly and my numbers are off. And now that the panels are at least producing like they should be (apparently), they’re only producing half of what I was guaranteed. Worst experience with a company in my life! And the customer service is awful. They flat out ignore you!

I had a great experience with Direct Solar! I was very impressed with how helpful all staff has been throughout our solar journey. I was updated frequently and everyone has been so kind. If you are looking to save money on your electric I highly recommend this company. Very knowledgeable and great customer service.

The installation crew did an incredible job. They were very easy to work with. I have been in contact with our representatives in the office on a regular basis keeping me informed about the plan and any paperwork that is needed. We are very happy with this investment in our property

They have not delivered the product that was promised, solar power. They finally got the panels on, but it has been three weeks and they have not delivered the documentation to my power company that is needed for the activation.In this day and age of electronic media and instant communication, why should it take three weeks? I have been assured by my agent that this has been done, but the power company has no record of me or my account. My agent won't return my phone calls and the power company says that they will not be installing the new thermostat that we were promised either. Can't recommend them at all right now. Their phone number only goes to an answering service and I can't get a real person to talk to me.