Home Services reviews in Phoenix, Arizona

4.7 based on 11831 reviews Back to the listing
    1

    I am usually happy with Lowe's, but Lowe's in general needs to step up their game on in-store customer service I waited 20 minutes for someone to come help finally couldn't wait any longer and left without anything.

    4

    Good customer service everywhere but the garden center. They never answer the phone and seem to not know very much when im there in person. It's very frustrating. The garden manager is also never available, on the phone or in person. They have reasonable prices if you already know what you're looking for. They are good about returns with a receipt on plants. Inside the store is a little more hospitable.

    5

    We like Lowe' - my husband for the technical stuff 😅 - and I for the garden department. I have just returned from Lowe's Happy Valley where I had the pleasure to talk to Monica and Taylor about my plants

    5

    Excellent today, went in for a few more houseplants and they had a great selection at reasonable prices. Plus the proper accessories all in one central location (pots, potting soil, fertilizer sticks). Even had check out staff so I didnt need to 'self check'. Car-Store-Car 15 minutes. Great store!

    1

    I will never buy another thing from Lowe's again! After spending thousands of $ @ this store and others across the country, all over a $15 deposit for a bulk sandbag that I returned. I never received the $15 back after making a second trip back with the receipt and waiting on the long customer service line. I asked for a scissor to cut my Lowe's card. They didn't have that either. I crumbled the card in my hand. It will be mailed back to corporate. Bye, Bye.

    1

    The worst Lowe's experience have ever been to........had to go back twice and both times had to deal with employees that were having a bad day and it was obvious that they DID NOT want to be at work....home depot next time

    1

    Went in the store on Thursday asking about dishwashers and found one that was in stock to be delivered on Friday. Called Friday, then Saturday, and then Sunday and finally someone found the dishwasher on the loading dock. She then told me to call the installer to set up an appointment. After calling a Lowe's number for the install they informed me that the dishwasher could not be found. The store then called me back and told me they would have to cancel the order and reorder everything because they lost the dishwasher. I went to home Depot after canceling through Lowe's and it's being delivered today. Never going through Lowe's again.

    5

    Absolutely Fantastic Service at this location!! If you need Help ask for Christian He is a lot of Help and knowledgeable! We need to order replacement Door locks and handles and Found a 20% loyal member coupon, does not hurt utilize your coupons.. And also pet friendly. Nice to get them out of the house .. oh the Garden department, i cant get my better half out of that area.. Enjoy Life.. the rug the pups on is from Lowes.. lol

    1

    They threw a perfectly healthy and beautiful $65 plant in the trash because I returned it "more than a day after purchasing it"!!

    When I expressed my upset at this and wanted to repurchase it because I felt that was an idiotic policy, the return clerk informed me that I was unable to repurchase the plant "because it is no longer considered an item for sale" AND they were unable to void the return.

    Two employees, whom I complained to about said policy, were both shocked and each of them stated they were completely unaware that it was policy that the plant was to be thrown out.

    I truly can't fully explain just WHY I'm so upset about this and I honestly feel like this whole situation is completely bizarre. Why THROW AWAY a perfectly healthy plant just because it was purchased 4 days ago?!

    Lowe's, I'm very disappointed. I will never purchase plants from any of your stores again.

    5

    Just bought 4 beautiful and healthy basil...2 green, 1 purple and a Thai basil. Lowe's always has a good selection....except they had no chives at this time! I will keep checking back!!

    5

    They always seem to have what I came in for. Friendly staff, well stocked and organized products. Items are easy to find check out a smooth and quick. Went from a 2 drain sink to a single drain. With hookups for disposal and dishwasher. The mobile home I was working on had different Plumbing then originally came with. And they work me through that with no problem. After that project went so well I decided to do a whole kitchen remodel I'll send updates on that.

    5

    Nice Walmart

    5

    cute cacti

    3

    It's a great store and all but they keep on moving stuff around all the time and it gets annoying. But besides that it's a very great store

    1

    Everything is either dead or on the cusp of it. There are no useful tools, seeds, planters or anything else that you would expect to find here. It feels like an abandoned warehouse full of cheap garden furniture and dusty old hoses.

    5

    Eric did a great job. He was very nice. Only thing I didn’t like was that I got charged for the service the day before it was completed. Not a good way to conduct business in my opinion. Nothing to do with Eric.

    5

    Derek was on time, very courteous and professional. He did a thorough job and provided feedback regarding our service before leaving.

    5

    Jonathan was very thorough and professional. He really did a great job going around the house and I'm happy that blue sky has such an excellent pest control tech like him! 😀

    5

    I received an email today, November 4, 2025 to rate Nicholas's work at our home location of 10960 N 67th Ave, Glendale, AZ 85304, Lot #43. I cannot access to leave a review. Please accept this as our review. Nicholas was very friendly and thorough in inspecting our Always Active devices for termites. Nicholas spoke to us of the results prior to his leaving. He is very polite and respectful. Thanks, Linda & David Couts

    5

    Troy was most pleasant and efficient and he described what he would actually be doing on this visit. I hope he is my service person each time our home is serviced.

    5

    We were at the AZ Diamondbacks game on 4/30/2024 when a colony of bees delayed the game. Blue Sky's Matt Hilton came out and saved the day! He carefully took care of the bees despite 30,000 eyes all watching his every move. Then Mr. Hilton got to throw the first pitch. Thank you 'Bee Guy' for letting us watch our team beat the Dodgers!

    We have Blue Sky at home and LOVE the service! Their employees are always friendly, clean, and professional. This is an excellent company.