Home Services reviews in Phoenix, Arizona

Rich came out to my house short notice (24 hours) and did a fantastic job on my carpet. He was able to get the pet and drink stains out that the last carpet guy couldn't lift. I also had some seam issues that his team was able to resolve easily and was very affordable. Will definitely use next time.

Rich came out and extracted water from carpet due to AC leak. Provided excellent service and around my price range! Quick response and service was done the same day within an hour of calling the company. Will definitely recommend and work with the company again with any issues in the future.

Let me start by saying that I was a little nervous to start the process of hiring a cleaning service. I'd never done it before, I had no idea what to expect- and I was on a budget. But Apex relieved all of those worries from the start. Came out for an initial consult and cleaned my area rug, it was thrifted, and it looked several shades brighter after they were done. He proceeded to give me a very reasonable quote for my tile floor (I live in an apartment, and the grout- no matter how much I mopped and scrubbed, was never clean. We just wore shoes inside because our socks and feet would get so dirty.) They came this past Saturday with a team and had my whole place (and my couch!) done within the hour. And let me tell you, I couldn't be happier. You can visibly see the difference. I can walk around with socks or bare feet; it just feels clean. And the couch all around feels better to sit on and smells great. I am truly happy with the results and will absolutely be calling them again for my chairs, rugs, and tile. 10/10, I absolutely recommend them to anyone. (Tip: Pay in cash! Made everything easy to handle!)

I'm very surprised and impressed with Apex's amazing service. I had a bad stain in my carpet I needed removed before the beginning of the week, and found out that they worked on weekends. Not only was I pleased with their availability, but they were very professional as well. Once they were done cleaning my carpet, the stain was gone and my carpet looked better than it had before. Loved their business, the service was very affordable as well as professional, and they made my carpet look incredible. I highly recommend calling them when you're in need of a carpet cleaner. Thanks, Apex!

Complete sham artists. They agreed to clean my Persian Rug ( cost $4800 ) ..... had no idea what they were doing. Ruined the rug... colors blead and now its an outdoor patio rug. Owner initially accepted responsibility and said they had a water leak in their facility. Said he ( Rich ) would turn in an insurance claim but then balked and refused to make the situation right. Despicable!!

My experience with this company was not so pleasant, and I wish I could give 0 stars. We had to have them come out when a sprinkler outside the townhouse we rent busted and flooded a downstairs bedroom. Our duplex management hired this company to come out. We had a man named Rich come to our home and pull up the carpet. He did vacuum up all of the water and left 3 large fans for us to leave plugged in, for what turned out to be 48 hours, in order to get all of the moisture dried up. Afterwards he did put the carpet back and cleaned the carpet. That sounds like it should have more than 1 star, but my issue is the customer service or lack there of.
1) The man, and the female partner he came with, don't know how to knock on a door but just tap. I live in a two story townhouse. No one can hear TAPS on a door. He would then call or text my sister, the woman he originally met, asking why no one is answering the door. Maybe because no one can hear you tapping.
2) Rich used a tool to pull up the carpeting in my home, but when all was said and done he just laid the carpet out without tacking it back down.
3) Because he felt there was water behind an area of the baseboard, he cracked the baseboard to let it dry, didn't let me know he was going to do so by the way, and then told me I needed to tell my management to fix that once dry because that's not what he does.
4) He "cleaned" the carpets in under 6 minutes. That's a short amount of time for an area that had been sitting in a decent amount of water for a few days and smelled like it was already molding.
5) When leaving my home, instead of telling me he was done so I could close and lock my door behind him, he just left and left my damn door open. I guess maybe he could have whispered he was done so I didn't hear him.
Needless to say I am happy that I am not the one who hired this company, because I would take you to court for your shoddy service.

I’ve used UsGirls a few times now. They’re very communicative and punctual, they do great work!

Fantastic service, will be using them again

Excellent experience, the team was friendly, efficient, thorough, and respectful! They did a great job with a much-needed deep cleaning and I will definitely be a repeat customer!

My daughter recommended them when I moved here from Illinois. They are so efficient, and friendly. They do a thorough job in a short amount of time. Always dependable.

Great work, on-time, always perfect job & I highly recommend them

UsGirls does great work! They clean things from top to bottom. Everything looks, smells, and IS clean and fresh when they're done. No need to supervise, no need to even think about cleaning when these girls are on, they rock!

Sydney watched my 2 fur babies when I left town for a weekend ( on a few occasions) and she sent me pictures of them, updated me everytime she fed them. Amazing service. Would HIGHLY recommend to everyone. :)

Dania and her team are amazing! I thought that the water stains in my sink were impossible to remove. Her team made it look like I bought a new sink! I also have a lot of books, photos, and bric-a-brac. Needless to say, my shelves are full of “dust collectors“. They take the time to dust everything and put it back in its place. Also, I thought that the floors had tan tiles. Actually, after a deep cleaning, they are much lighter and really brighten the place up. If there’s one thing I hate to clean, it is the oven. They made my oven sparkle like new! Not to get too gross, but there is a common thing you see in Phoenix. There is a weird orange ring around the waterline in the toilet. I could never get it clean, even with pumice. We also have very hard water that stains the shower tiles. Not anymore! I don’t know how, but it is gone! 100% recommend!

UsGirls has been so easy to work with and the cleanings have been great! We started with a move in clean that turned into monthly. They are also very friendly and accommodating!

Was recommended USGirls on reddit. Dania and her team are a pleasure to work with. They are punctual, thorough, and easy to schedule. We love their attention to detail and how they were able to accommodate our various requests. They have been a godsend especially with little ones and very little time. We have referred our friends and family to them!

The team did an amazing job cleaning our house! Such attention to detail, they cleaned things we’d forgotten existed. We have 2 cats and they were understanding and very nice with them. This was our initial cleaning with them, and we absolutely went ahead and planned routine cleaning. Thanks, you guys rock!

Will never use this company again. Their scheduling service must be run by a kindergartner. I have scheduled to use their service 3 times. They have cancelled on me one of those times 20 minutes prior to the scheduled window of arrival. Another time they informed me the scheduled time was for nothing and they would actually be here at a different time hours earlier which does not work.
There are much better cleaning companies around.

UsGirls is great. Professional and efficient! They come in and clean so well. I love the way my home looks and smells when they are done. I would highly recommend!

I saw a recommendation for UsGirls on Reddit so decided to give them a try. I hired them for a move in clean for a home we just purchased. The previous owners left the home in great condition and it was already quite clean, but I wanted to make sure it was completely move in ready for us. The cleaning was definitely not the quality I would expect for a move in clean. There were still crumbs in the kitchen drawers and cabinets, and the freezer looked like it hadn’t been cleaned at all (see photo). When I contacted them about this, they stated they could come back out the following day to correct the issues. I got a text at 7:57 am the next morning stating that the team would be arriving at 8:00 am. I told them that I needed more than just a 3 minute notice, which is ridiculous. I ended up telling them not to bother coming back and I would just clean what was missed myself. Communication was also poor. The home was vacant at the time of cleaning as we were moving from out of state. They never texted or contacted me to let me know the cleaning even took place. I had to text them 2 days later to make sure they were able to get into the home. A waste of $300. I have never written a bad review before, but I was extremely disappointed with this service.

I've been using UsGirls since it was just Dania and Sydney (over 6 years)! They're always kind and pleasant, have flexible scheduling and do an amazing job! 5 stars, would recommend!