Home Services reviews in Phoenix, Arizona

Absolutely pathetically ran company.

Coming woukd not honor a deal that was purchased as a Christmas gift. Finally after escaletaing to the owner the “allowed it”

I took the day off work for my appointment and 10 minutes before scheduled time they called and said the cleaner is sick but they can just 1 person to do my almost 3k sqft house, in 2 hours.

They rescheduled for the next day and the cleaners showed up early while I was still at work and left after being told I wasn’t home from work.

Disappointed I wasted my time with these fools

Stay Away – Not Worth the Time, Money, or Headache

I scheduled Pretty In Pink to clean two units and was quoted $225 for the job. On the day of the service, the cleaners only cleaned one unit and left without touching the second. I sent someone to inspect the work, and they confirmed that only one unit had been cleaned. I called the company immediately, and they promised to send someone back out, but we waited two hours and no one ever showed up.

Eventually, they called back and tried to send someone even later, but by that point I had lost all confidence in their reliability and told them I no longer wanted their service. Shockingly, they then informed me they would still charge $180, even though half the job was never done.

I’m now disputing the charge with my credit card company. This entire experience has been incredibly frustrating. Avoid Pretty In Pink at all costs, they are unreliable, unprofessional, and clearly don’t stand by their own service.

The saddest part? The unit that was cleaned was done well, but it’s not worth the hassle or the disrespect to your time and money.

⚠️ WARNING: Unprofessional, Incomplete, and Disrespectful Service
I booked Pretty in Pink Cleaning through Groupon and had one of the worst service experiences I’ve ever encountered. Two cleaners arrived for a scheduled 2-hour job. Neither spoke English, and they spent nearly an hour in my bathroom—which wasn’t particularly dirty—laughing, chatting, and lingering around my personal items. They refused to move on to other rooms despite my repeated requests.

When I asked one of them to begin vacuuming the bedroom, the supervising cleaner became hostile and abruptly left—less than an hour after arriving—without finishing the master bath. Pretty in Pink management ignored multiple follow-up calls and never offered a refund or reschedule.

This was not just poor service—it was a complete disregard for professionalism, privacy, and basic customer respect.

awesome service. Donovan was polite, essential and knowledgeable re carpet care. Will ask for him again.

Brian and Johnathan were pleasant, professional, efficient. Thry worked hard to get the pet & coffee stains & odor removed from our carpet. I would endorse them and will request them in the future!

Dean cleaned our bought building and did a good job. He’s thorough and makes sure you’re satisfied along the way. He’s accommodating with schedule constraints and his job is flawless. The carpet in the house was old so it had limitations but Dean made it look refreshed!

the team from a renowned carpet cleaning service, specifically elias and raymond, did an exceptional job in phoenix! they arrived on time and showed outstanding proficiency in their work. they took the time to discuss various aspects with me and ensured that i was totally pleased with their work. they even spent some time with my furry friend, maggie, giving her affection and attention. it was an excellent overall experience!

Our experience was fantastic! Raymond was incredibly kind and helpful, managing to remove a stubborn stain from our carpet with ease :) I wouldn't think twice before reaching out to him once more! Pro Team Carpet Cleaning truly offers top-notch service in Phoenix.

initially, the cost was slightly higher than expected and elias and raymond from pro team carpet cleaning arrived a bit later than scheduled in phoenix. however, i received a personal call from the head of pro team carpet cleaning, who worked with me and raymond to adjust the charges and compensate for their slight delay. i am extremely satisfied with their exceptional customer service in carpet cleaning.

Raymond demonstrated utmost professionalism when we hired Pro Team Carpet Cleaning. He patiently explained his proposed approach for the task, even suggesting some bonus deals to benefit us, and effectively catered to our needs without delay. We are extremely satisfied with his work. Our staircase in Phoenix now looks better than ever and our carpet has achieved a level of softness we've never experienced before. We greatly appreciate it!

I called in for a carpet cleaning service in Phoenix and while they were at it, they offered to clean my kitchen tiles, sectional, and area rug. Raymond and Elias took their time, not rushing through the process. They even managed to clean our eight dining chairs and my son's mattress. They were very pleasant and kept me updated on their progress in each area. Their service was impeccable.

i had a service window from 12 to 5 for Pro Team Carpet Cleaning. Around 10, i got a message from Elias asking if he could arrive earlier, which made me really happy. Elias arrived around 11 and cleaned and deodorized my carpets. He was professional and efficient. I would suggest Pro Team Carpet Cleaning to others and will definitely be using their services again in Phoenix.

Raymond is an extremely affable and knowledgeable person. He is also quite the convincing advisor. I really appreciated how he showcased the different options and the before and after photos. Elias, while a bit quiet, was also a joy to work with! Cheer up, Elias! A big thank you to both of them for an outstanding job with the carpet cleaning service in Phoenix.

Elias and Raymond from Pro Team Carpet Cleaning did an outstanding job! They were extremely professional, polite, and went the extra mile to guarantee top-tier quality and customer satisfaction! I am definitely going to recommend them to my family and friends in Phoenix!

At the drop of a hat, Pro Team Carpet Cleaning made their way to our parents' home in Phoenix, and we couldn't be happier with their outstanding service. Both Raymond and Elias were polite and considerate, managing the considerable number of us exceptionally well, and they performed a remarkable job, especially on dad's favorite chair. Our family couldn't help but heap high praises on them!

setting up the appointment was a breeze with pro team carpet cleaning and our expert, elias, was simply marvelous! he was very informed and gave great tips on how to keep our carpets in flawless condition, particularly as we're thinking of adopting a cat. the carpet cleaning he executed was absolutely first-rate! i would without a doubt recommend pro team carpet cleaning with a perfect score of 10/10! :d

I couldn't have asked for a better carpet cleaning experience. Elias and Raymond from Pro Team Carpet Cleaning were fast, knowledgeable, and reasonably priced. They went above and beyond to explain the carpet cleaning process, did an outstanding job cleaning the carpets in Phoenix, and then meticulously cleaned up the area afterwards. Highly recommended.

As always, Pro Team Carpet Cleaning did an excellent job ensuring our carpets were thoroughly cleaned and refreshed; they never let me and my family down. In Phoenix, their reliable service and fantastic results are what we've consistently experienced throughout the years we've been utilizing their services. Raymond and Elias, like always, delivered exceptional service.

A++++ service, attention to detail, knowledge, and quick work! Raymond and his team came to check out the carpet in the home I just bought. I was sure the carpet couldn’t be saved because another cleaning company had tried before, but it still looked like it needed to be replaced after their work. I found Pro Team Carpet Cleaning’s magnet on the fridge and decided to give them a call for a second opinion. Raymond showed up first thing the next day, and in less than 30 minutes, the carpet I almost gave up on looked incredible! They were able to get out a slime spot, an old paint stain, and several other mystery spots. I will definitely use and recommend them to anyone who needs their carpets cleaned. 110% satisfied customer!

We couldn’t be happier with the carpet cleaning service. From start to finish, everything was excellent. The carpets in our new home were pretty dirty, but Raymond answered all my questions and explained the cleaning process. They called before arriving, were careful around our woodwork, and did a very thorough job. The price was even better than other quotes we got. It’s refreshing to see such good work and professionalism. We are extremely satisfied and will definitely use this carpet cleaning service again and recommend them to others!

pro team carpet cleaning responded very quickly to my carpet cleaning emergency. elias came over, picked up my area rugs, and took them for a deep clean. when he brought them back, he placed them neatly in my home with new pads underneath. the rugs look beautiful now! he also fixed a few spots that needed repair. elias really knows a lot about oriental rugs and even took some extra time to tell me about their history. the service was very affordable and excellent. he wore a mask and kept a safe distance the whole time. i will definitely call them again for carpet cleaning and when i need help with new flooring.