Home Services reviews in Phoenix, Arizona

I am so excited that because of a friend’s referral I found The Perfectionist Cleaning Service! Our house needed a good cleaning after we were away for most of the summer.
Antonia & her team did a wonderful job !
Everything was spotless . I’m definitely going to use this service again & highly recommend them !

We utilize this company for all of our cleaning needs and they do a great job! Most recently Elizabeth (#6) and her team cleaned our home and left it spotless. They were very professional and thorough with the cleaning, even with outside windows. Would recommend to anyone needing a deep clean or turn services for rental properties!

I have used the Perfectionist Cleaners for over 3 years now from everything to monthly cleaning to special occasion cleaning services to spring cleaning. They do a great job, especially Elizabeth and her team! They are reliable and trustworthy! Highly recommend!

Amazing service! We were lucky enough to have Elva's Team 10 and they were perfect. They took care of our floors and bathrooms and it was like living in a new house. Professional, prompt, friendly... everything I could have asked for.

Nori and her team came and deep cleaned my new house. We moved into a farm house and it was dusty! Prob hadn’t been cleaned in over 10 years! They wiped down every wall and cleaned every inch of this house! They were amazing! I was highly satisfied with her team and the job. I will be calling them out again to deep cleaned this house more as it still needs a second deep clean!
Thank you for working so hard on this house!

Everyone was so nice, funny, on time and the place is perfectly clean. Elizabeth (#6) and the rest of the crew were fantastic. We will be using them again and again. Elizabeth even did a funny dance before she left.

Kathy and her team did an outstanding job! They showed up on time and I walked Kathy through the areas I wanted focus on i.e. baseboards and blinds. They did not do anything extra without checking with me first which I appreciated as I did not need the whole house cleaned. Kathy also inspected her teams work and ensured they were focusing on the right areas. I will definitely use this service again in the future!

Carmen and her team were great! They were speedy , they were good 😊 I would highly recommend them
-Sean Flynn & Family

Fantastic! I had to change my schedule today so they sent in a new team. Team number six. They were wonderful. They cleaned my house as if they had been here before. They got everything! Under the couch behind the refrigerator everything. They were friendly and patient with me. I recommend the perfectionist and all of their teams very highly. Special thanks to Elizabeth, Alma, Teresa, and Liz. Great job ladies! I appreciate you so much. Five star review!

The team at Perfectionist Cleaning did an excellent job. Have hired house cleaners before from other companies and they didn’t get half as much done in the same time, for the same cost. House looked great once they were finished and were able to go above and beyond to knock out all the specific tasks I had on our list. We have a 1 & 4 year old here so the house gets messy. They were great.

Despite the team being a little late and not speaking much English, they did a fastastic job deep cleaning our downstairs bathroom and room. The doors and baseboards were filthy and look so great now. I wish I had before and after photos! Will definitely use again and recommend them highly for deep cleans. Elizabeth led the team at our home.

If you want detailed cleaning and absolutely outstanding customer service, look no further! Elizabeth and Team 6 have cleaned our 4500 square foot home several times and their work is the best I have ever seen. Hourly costs are clearly communicated up front and they work to the minute, so you get every penny for what you pay. The team of four people come with all supplies and equipment. They are insured and arrive in company vans. They work very hard and are diligent to follow every request.
They are kind and take pride in their work. This company is owned by a very experienced and kind team that understands excellent housekeeping. No matter what your needs, The Perfectionist has it covered and will always make sure you’re happy with your service. They are highly trustworthy and a true pleasure to work with.

We are first timers and will definitely get on a regular schedule. Harry and his team did a wonderful job at our house this morning. They arrived on time, and were in and out in 2 hours - their work was very detailed and the house smells amazing. They charge hourly which is completely reasonable. Thank you so much, Harry and perfectionist team!

To Whom It May Concern,

On October 16, I contacted Kathy, our lead house cleaner with The Perfectionist, regarding damage to our stovetop that occurred on October 14. She did not respond. I then notified Dylan via text about the same issue, as well as additional damage to our kitchen cabinet, dresser top, bathroom sconces, baseboards, and multiple areas of our walls. He stated he would forward the information to the appropriate person.

Over the past year, we have repeatedly experienced damage caused by The Perfectionist’s cleaning crews, specifically Kathy (lead), Rob, Laurie, and Yadera. These issues have included dents and marks from vacuums hitting walls, cords dragged along baseboards, mops striking walls, scratching to our dresser top, and smear marks on our master bathroom sconces. All of these issues were reported to Kathy.

The final incident occurred on October 14, when I personally observed Kathy using steel wool to clean our stove grates. While I believe this was an honest mistake, it resulted in visible scratching to the stovetop surface. I immediately contacted Dylan on October 16 but did not receive a response until October 20, after I called and requested to speak with a supervisor.

During that call, I spoke with Eileen Flores, who assured me that The Perfectionist would take full responsibility and reimburse us for the following: the stovetop repair in the amount of $675.00, which has already been paid; the cost of repainting the damaged walls in the amount of $520.00; and the repair or repainting of the damaged kitchen cabinet is 277.50. I have paid for all and amwaiting for reimbursement from The Perfectionist.

Eileen Flores confirmed this commitment both verbally and in writing after I requested written documentation.

I submitted the invoice for the stovetop repair on October 28 via text, and she confirmed that a reimbursement check would be mailed. After multiple follow-ups, the check was finally mailed on November 7. On November 5, I also provided her with the invoice for the wall-repair painting work. Since that time, she has ignored all communication and refused to address the matter further.

Due to the lack of response, I have filed a complaint with the Better Business Bureau and am prepared to pursue legal action if necessary.

Eileen Flores is now disputing the photographs provided, claiming they do not correspond to the original damaged areas. To clarify, the initial photographs were examples illustrating the type of damage present throughout our home. I have since taken new photographs documenting the exact areas originally referenced and provided those to her. The professional painter who completed the work can confirm that the damage was extensive and consistent across multiple rooms, caused by the cleaning crew’s equipment, including vacuums, mops, and cords.

For context, only my husband, age 79, and I, age 64, reside in this home. We have no pets, no children, and maintain a clean, orderly space. We remove our shoes at the door, and our home was fully remodeled and is essentially brand new. The only individuals who could have caused this damage are the four-person cleaning crew provided by The Perfectionist—Kathy (lead), Rob, Laurie, and Yadera—who clean our home every other week.

All I am requesting is that The Perfectionist honor their written commitment and reimburse us for the damages they acknowledged and agreed to cover.

Sincerely,

Michelle

P.S.
I have many more photos if needed!!

👍

These folks do a great job on my house. Highly recommend.

Fabulous Cleaning, they are dependable and reasonable as well as honest and they do a great job! I love the fact they use non-toxic cleaning products whenever possible.

I have been using these ladies for about 3 years now. They are very good at what they do. I would recommend them to anyone.

These ladies are extremely trustworthy and hardworking! They will do anything they can to help you! You will not be disappointed, Jessica and Chelsey are the best! I highly recommend!!

AMAZING!! Chelsey is the best leaves my house looking brand new and works very fast! 10/10.

They are amazing. They leave my house sparkling clean and always go above and beyond! So happy to have found them. Highly recommend