Home Services reviews in Phoenix, Arizona

It was Thanksgiving weekend and there was limited staff. I was concerned when I saw only one person was going to clean but WOW! Sandra was a powerhouse! She did such a wonderful job and was so kind and respectful. I can't say enough good things about her. I will definitely request her again - thanks Sandra and Maid Easy!!

Outstanding work by Marlene and Rocio. They do a great job!

Jasmin was the best! She cleaned everything top to bottom and did a wonderful job on my apartment! Her extra care was definitely appreciated! 10/10 recommended.

First visit was a success so we plan to use bi-weekly service. Been using for 6 months and they consistently inform me when they are on the way to clean my son’s apartment. If they cannot clean, I receive a call to reschedule. Would recommend to friends and family.

We booked Maid Easy for a Move-Out cleaning about a week ago. Their pricing was very reasonable for this type of heavy duty cleaning. We had Katrina take care of our apartment move-out clean and she was professional, friendly and very thorough. Thank you for making our move slightly less stressful by taking care of this difficult task.

Willow and Jasmine of Maid Easy did a great job. A very thorough cleaning done efficiently. I highly recommend them.

Absolutely perfect! I am always skeptical of reviews, but can confirm that Maid Easy is worth it. Only regret that I did not find them sooner.

Maid Easy is my new housecleaner. My sister found them and after one cleaning referred them to me! I am quite pleased with them as well. Their customer service is excellent and the cleaning staff do a really good job!

By far the best housecleaning job we have had done so far. I appreciate that extra effort was made to remove some really bad grease marks on the stove. And unlike other companies I had used before, I did not notice any areas of the house that were missed. I plan on continuing to use this company.

What a joy to have a real professional cleaning service with such a capable and pleasant provider (I hate the term maid). She was superb, did a terrific job in a reasonable amount of time and was so lovely to work with. I can't recommend them highly enough.

Paid for a move in cleaning, they had a team get sick and were unable to make it on the day scheduled, but the company was great about reaching out to my quickly to get it rescheduled for the next day.

Sent out one cleaner, and she did a killer job. Was very thorough and made sure to I could check every bit including the top of the kitchen cabinets. All in all well worth the money I paid and even with the reschedule very hassle free.

Maid Easy is great, their cleaners are amazing, and I have booked 2 deep cleans and have been happy with both services. They are very detail oriented, easy to book with, reasonably priced, and do a fantastic job. My dogs love them too! Highly recommend Maid Easy as they are better than other cleaning companies I have used in the Phoenix area.

Primary cleaner arrived on time; brought all cleaning materials; joined by an assistant an hour later and that was seamless; the two working together did the job efficiently; our home cleaned up well and smelled nice - recommend. A bit pricey per hour though.

This was my first time and last time using this company. I was excited to use their services due to them having great reviews but was extremely disappointed with my move out clean. I had to request a revisit and they still did not do an adequate job. The walls were dirty, floors were sticky and looked dirty. Interior and exterior fridge looked poorly cleaned. Only reason I’m giving them 2 stars is because of the kind and responsive customer service rep Shelia. Please do better Maid Easy.

Maid Easy was an amazing choice for a deep clean. Our two cleaners,Rossi and Cayleigh, did a great job on our house. They showed up on time, took their time in each room and delivered an amazing clean. Beyond that, the booking process was easy, the company is priced competitively and they were able to fit us in within 48 hours. Would give 6 stars if I could!

They were great! I was honestly shocked at the things they were able to get clean (stuff I had tried myself to get clean for ages and deemed impossible). Moving is a nightmare and I had gotten like 2 hours of sleep, but the maids and the phone dispatch were all very patient and kind even though I was a stressed hot mess. My apartment was in BAD shape after 7 years (my spouse and I aren't great at cleaning in the best of times, and it had been an especially tough year). Things were definitely neglected, the worst culprit being greasy buildup on the stove, walls, and shelves. There were also hard water stains on the kitchen sink, and mildew and soap scum in the shower that I could never seem to vanquish. Maid Easy contacted me mid-way through the cleaning to ask permission to make this a "heavy clean" which doubles the cleaning time (and quite increases the price). I was a little hesitant, worried about a bait-and-switch, but I agreed to the bigger clean and I'm so glad that I did! Gaudelia and Michelle were excellent at their jobs. They showed me problem areas that couldn't be cleaned any further due to wear, offered recommendations on what needed painting over, and were very nice when I very nosily asked "omg, how did you clean that? I tried everything!" The end result seemed like a miracle, and I am so pleased with this service. I have already recommended them to a friend, and am looking forward to using them again for regular, non-apocalyptic service in my new apartment.

Lack luster experience to be honest. Called morning of to add $175 to cost. After additional cost was added the cleaners removed my laundry from the dryer and proceeded to not clean my laundry room. I was unable to communicate this to the cleaners as I don’t speak Spanish and they sat in my driveway while I cleaned my own laundry room. I did get a $40 credit but after being charged $585 I’m more distracted by the fact I was left to finish the cleaning after I work 8 hours.

This was my second time using Maid
Easy! My Deep Cleaning & my Regular
Cleaning : Samantha B & Steve B came on time! They’re professional, polite & experts! They move quietly & quickly through your home…attention to detail & very thorough! Notify you when your home is ready for inspection! I’m extremely pleased with the quality work & a pleasure meeting Samantha B & Steve B!

Not much was cleaned. Worked hard on the oven, not much else. I had to re sweep and mop, so much left on the floor. The sinks were not cleaned, was able to go back with a rag and wipe out everything. Missed dusting locations. Here 3 hours and other than the oven not really sure what was used during the rest of their time. For a deep clean I was expecting better. Would not recommend.

I am deeply disappointed with the service I received during my recent appointment. The service provider who was sent to my home was apparently unwell, which is highly concerning given the nature of in-home services. What made the situation completely unacceptable was discovering her in my bathroom with the door closed, vomiting in my toilet.

Not only is it unprofessional for a company to send someone clearly unfit for work, but it also poses a serious health risk to my household. I understand that sickness can happen unexpectedly, but there should be protocols in place to ensure that ill staff are not sent into clients' homes, especially without any communication or alternative solutions.

The lack of consideration for both my safety and comfort is astounding. I now feel uneasy about both the cleanliness of my space and the potential health risks from this encounter. This level of disregard for the well-being of your clients is completely unacceptable, and I sincerely hope that measures are put in place to prevent this from happening to anyone else in the future.

I have used this company in the past to do standard cleaning and was happy with the service except for one time. THIS time I am VERY UNHAPPY! I scheduled a deep clean for $340 the staff showed up a little after 8am and were done a little after 10am. The kitchen was just a surface clean. The baseboards were not cleaned, the fans were not cleaned, under the raised entertainment center, raised couches and around the bar stools were left with food crumbs and a layer of dust. I specifically asked for that to be addressed. I feel like I should be refunded the whole amount they just down graded it to a standard clean that is NOT what I asked for! I will not be using them again!

This is response to the original Review! The manager reached out immediately and refunded me in full and offered my next service on them. I appreciate their professionalism and quick response they made it right. Thank you Bridget

5/17/23
They really came through this deep clean was amazing!! Everything you would expect for a deep clean! I will be using this company again! Thank you Bridget for making this right! 😁