House Cleaning reviews in Phoenix, Arizona

Our technician was very nice and worked hard. In addition to the carpets being beautiful, he also cleaned and sealed our tile downstairs. Everything is fresh and clean.

Daniel did a great job on our furniture! He was very careful and knowledgeable. He called to verify procedure with downfilled cushions and I really appreciated that. Will definitely use them again!

Juan did an excellent job cleaning our carpets. He was quick and efficient and got everything done in less than an hour. I would highly recommend!

Daniel was a very outstanding employee. Took care of the job in a timely manner. Overall satisfactory with customer service, professionalism, cleanliness. I give my personal experience a rating of 10/10. Will definitely be using Stanley steamer & Daniel next time!

Pawel , the technician arrived as promised . He was very professional and focused on safety. He explained the process and reviewed the cost of the job. The carpet is absolutely beautiful . I will ask for him when I want carpet in other rooms cleaned.

Juan was fully prepared, polite and professional in every aspect of the job.He explained the cleaning process and identified any possible problems with my carpets. The carpets looked great. Thank you Juan!

William did an amazing job cleaning our sectional and living room rug! He was professional and personable. Would recommend his services to any of our friends and family. The stains and smells are gone after having 3 children and two dogs abusing their surfaces and cushions for a the past 5 years.
However, the people answering the phones and giving the initial quote could use some training on what the guys in the field actually do and require as far as measurements and what services are offered.

Jacob is outstanding in every way! Very pleasant and kind, hard working. Great communicator. Overall A+ excellent job!

The carpet had never been cleaned (!) It’s like a new carpet now. Jacob offered a couple of options for this carpet, which turned out to be very beneficial. It’s cleaner than ever, and smells so much cleaner! I’m glad I opted for the sanitizing and deodorant option. I didn’t know that was even a possibility aside from “just” cleaning.

10/10 gold medal to Jacob. Thanks, buddy!

Stanley Steemer badly mishandled a Category 3 (grossly contaminated) water loss on an insurance claim.

They dried the area and called the job complete, leaving contaminated materials in place. I had to reopen and escalate the claim myself to get proper handling of contamination, something that should never happen on a Cat 3 loss.

During mitigation, personal property was thrown away, and Stanley Steemer later told my insurance carrier that items did not exist, including a shower head and a cabinet that were present. Those statements were used to deny parts of my property claim.

I was forced to obtain my own copy of the IICRC standards just to confirm whether work was being done correctly. Even worse, the project manager reporting to the carrier was never on site.

I was not the client, my insurance company was, yet I bore the consequences of premature closure, inaccurate reporting, and improper mitigation.

Document everything if you use Stanley Steemer. Do not assume standards will be followed.

Daniel was so thorough in his work! He made sure all spots came up and was really dedicated to providing a great outcome to our carpet and chairs! He removed stains from two toddlers we never imagined getting out! Thank you, Daniel.

Juan is a super friendly guy , and very accommodating. These guys dealt with an uncommon situation, wall to wall carpeting in a Peterbilt 579 Semi Truck. Top quality products and quick efficient work! Will definitely use them again in the future.

I had my sectional cleaned by Vangel, he was awesome. He was very professional and knowledgeable, he went above and beyond to get my couches clean. He even put little guards on the corners of my walls to protect them from the hoses and I thought that was a really nice touch. I live in an older home but he treated it like it was a mansion . Great service.

Scheduled for 11 AM. Got a text at 10:05 that they would be there in 20 minutes. Rearranged my whole day to get there by 10:30 and they still didn’t show up till 1105.
Upon arrival, of course there was the upsell that I couldn’t really argue against so I let them run my bill from $180 up to $355 plus tip. Be very cautious when scheduling.

Marco
Did a great job for us. On time, friendly but professional.
Thank you Marco for making our move in that much more convenient
Carla Yeo

Although I feel your price is high, (I paid 143.00 for a small room). The work was well done. And your tech, Daniel was friendly and professional. Over all I would recommend, sometimes you have pay more for quality service.

Jesiah was the technician at my house today and he was the nicest, most professional person I could ask for. Such a good cleaning my carpets got as well! Ask for Jesiah when you call Stanley Steamer. You won’t be sorry!

It sounds like we would have had an amazing experience based on other people’s reviews, but we didn’t get that far. What was suppose to be a $600 job turned into $1200 because we were told that our floors would require a “stripper” treatment. I mean I can haphazardly push water around my floor and wet/dry vac it up too if that’s all you do. Classic upsell.
On a side note do yourself a favor and do not accept an appointment time of between 12-5. That’s our fault. He did show up before 5 barely and had we let him “clean” he said he would be there until 9pm. Already gave these guys 5 hours of my life, 8 if you count the fact I stayed home from work for this. I wasn’t about to give them any more of my time.
How bad are my floors you might ask. (See pic)

Arnse did an amazing job cleaning our carpet and couch. He's very knowledgeable, professional and friendly. I would definitely use him again. In addition, it was easy to schedule an appointment online and communication from the company was excellent.

Joseph did an awesome job! Professional and explained all to me as I was a first time customer. Thank you Joseph for your TLC not only with our tile to flooring but with our furniture.

Our carpets were just cleaned by Jesiah He was very professional and kind. He gave us suggestions and made sure our questions were answered. We would definitely have him back. Our carpet looks great and we’re ready for the holidays! Thank you!

Chicago was fantastic ! Did an amazing job on my floors and was very efficient. Definitely would recommend and will be requesting him if/when I need service again. Thank you sir ! Much appreciated.