All reviews for Service Experts Phoenix

My technician Ashton was the best technician I've had in over 10yrs. He cleaned both of my AC units, and maintenance both Hvac units. He was just scheduled for maintenance. He went well above my expectations.

This is the only company I will ever use for plumbing. They are awesome. Great family run business Ray was incredible today. Great guy to talk to hard worker got my new water heater in and all is good. Don’t waste your time with other companies. Moon Vally is the only company you need.

Summer monsoon knocked out my AC and I called Service Experts as a repeat customer of Hayes. Sydney took my evening call and was very patient and understanding of my dilemma; a doctors appointment I had for months, right at mid day that I didn't want to jeopardize. Hunter and Christopher arrived next morning, less than 24 hours, and got me all taken care of quickly and professionally. They explained everything they were going to do, did exactly what they said they would, were courteous ('Ma'am do you want us to wear shoe booties' as we come in) and didnt ding my drywall anywhere navigating their ladder. Always a plus! We had a few laughs as well. I would recommend this company to anyone that I truly care about and will use again myself. THANK YOU SOOOO MUCH SERVICE EXPERTS!!! A++ 10 stars

Mark showed up right on time & was total professional thru the entire job, muddy & wet he completed the work & left my yard better than he found it. Truly an asset to the company. Thanks Mark, Thanks Service Experts 👍

Ashton just completed the yearly inspection on my air conditioner. He was very polite and he explained everything he was going to do before performing it. Definitely deserves five stars.

I called Hays at 2:40. Had a drain emergency at my restaurant. They were here before 4:00 pm the scheduled time. And by 5:00 pm they were done and cleaned up. Our techs Trevor and Taylor. These two were absolutely the best to work with. I will recommend Trevor and Taylor any time. 5 stars ANY DAY. THANK YOU TREVOR AND TAYLOR

We had a big job of replacing the A/C and furnace, including the compressor on a 112 degree day. They were out same day and provided two portable A/C units for two rooms which really helped until our new units were ready for install. The main thing is the quality of the personnel was outstanding. Very hardworking and knowledgeable. Ours was a 6-hour job for a crew of three; Larry, Jeremy and Keagan, as well as Jonathan who was the tech for the initial visit.

Our technician Darell Edwards just completed our pre winter PM - he was very professional and thorough in his explanation of the services he performed as well as the services he-recommended. (I am writing this from my wife’s account.) Thanks,Doug

My call to Moon Valley Plumbing was answered by Chris. Her intelligence and professionalism immediately put me at ease. She scheduled Hayden to see us the next morning.
Hayden called in the morning letting us know that he would be here in 30 minutes. He was!
Hayden is young, smart and a delight to work with. He is totally trustworthy and did everything he could to correctly explain the problem and the best ways to correct it.
We received an accurate and very fair estimate, he returned on schedule the next day, completed the work, cleaned up the work space, and removed the boxes and old fixtures.
He was truly exceptional and we're so grateful to he and to Chris for their help. By far the best service we have had since coming to Arizona.

I am not sure this is the correct detachment (the QR code wouldn't quite work), but Joseph Jones was our technician today and he was wonderful. Great attitude, personable, quick and efficient!

Hello the technician Jesus was very thorough and patient, talked me through the compressor issue I had with a dusty air filter. He explained how changing one a month will help the Bosch units longevity. He even shared to my email a price for a small size house duct cleaning job might cost.
Ver kind person.

We just wanted to write a review for two really wonderful young men, Ashton and Zoe, that were out here servicing our air conditioner. They were thorough and professional.They answered all of our questions and were very helpful with everything. We were very comfortable with them in our home and actually enjoyed having them in our home. They did an excellent job!

Ashton Whitlock was terrific! He was very polite and on time. He said he was good with dogs, so we were happy to not have to have our dogs shut in the bedroom the entire time he was here. He was very thorough and explained everything he found, and showed us pictures as well. We would absolutely love to have him come out as our service tech when needed

Ashton Whitlock was great. He was very thorough and took pictures of everything to show me how great my system is working. I felt very comfortable with him in my house and he was very nice to talk to. I highly recommend requesting Ashton to come work on your air conditioning units.

Darell came by and was very courteous and knowledgeable. He took the time to educate me on how to maintain my HVAC system and what to look out for. It was a very pleasant experience, and I truly appreciated his professionalism. Highly recommend!

We had to have two 10 foot cast iron pipes replaced in our hallway and courtyard. This job entailed digging a 4 ft deep hole in our newly remodeled home. Mark was meticulous and dedicated to making this bummer of a project manageable. He worked long days to accommodate the tile installer’s schedule. The office staff was so nice to work with too. Thank you!

Darell Edwards came to my home this morning and was a blessing to have as my service technician. I have a new home to me but it’s 52 years old and my HAVAC unit is 20 years old. We chatted prior to the service because I wanted him to explain to me what I am dealing with and what to anticipate once he’s completed the inspection. He was extremely knowledgeable and detailed. I felt he cared about me and doing an excellent job. I had a surge protector added as I did not have one and it does rain and experience lightening in Prescott. Great recommendation! I will ask for him in the spring when it’s time to have my spring service done.

Real review from a real customer. Hays cooling and plumbing is top notch for plumbing and ac needs. I recently got all my drain lines replaced for my 50 year old home. The work was done fast and the crew did a great job and explained each step of the process. I want to thank the guys took care of us. Both friendly and hard working. The manager Nick, Trevor, Joe, Dillon, Brandon, and the rest of team. I will definitely recommend them if your looking for service , guarantee to get the job done right.

Cole R came out and fixed a leak in our water line with no hesitation. He had amazing service and was very clear about instructions and what he was fixing. If you ever need plumbing done, Service Experts is definitely the place to go! Thank you again for making our life easier Cole R.

Cole R. at Service Experts did an excellent job. He identified and remedied my issue quickly but most importantly he was extremely communicative, very clear, set the expectations, was friendly and had great “bedside” manners. I felt very comfortable having him work on my property and I don’t say that about many contractors. Ask for him if you need plumbing work!

Excellent Service! Eric and Lily took our call and handled everything perfectly (we needed quick emergency heating and hot water heater fixed); sent techs out same day. Plumber and HVAC Techs that showed up were extremely professional as well. HIGHLY SUGGEST. 5 Stars.