All reviews for The Trusted Tech Cooling and Heating LLC

The trusted tech did an amazing job on my AC unit and did it for the best price! I got many quotes and he was committed to offering me the best one. He was courteous and came right away to fix the problem. I will definitely use him again!

The Trusted Tech came out and serviced my gas fireplace. Lucas was awesome. He was very quick to respond to service request, easy to schedule with, fixed the problem immediately, and very professional. I highly recommend this company. I will be using them again.

Trusted Tech was great! Lucas called in advance to let me know when he would arrive. He assessed my fireplace and found that the issue was merely a bad switch - a $5 part at Home Depot. I appreciate that he was competent (able to get to the root of the problem) and honest (told me that it was a cheap part that I could replace myself). I couldn’t be happier with his outstanding service. And the icing on the cake is that he’s super friendly.

The Trusted Tech is the best! We were having problems with our fireplace and called the Trusted Tech and they came out right away and had the problem diagnosed in minutes. He ordered the part and made sure we got a warranty. He cleaned up the glass in our fireplace just because. Everything was spotless when he left. When we had an issue a few weeks later, he responded right away, came back out, and helped us solve the issue at no charge. Highly recommend! Incredibly professional and friendly.

Lucas was prompt, courteous and extremely helpful in solving our AC needs. Turns out he can fix gas fireplaces too! I was on a very tight deadline for both and he delivered exceptional quality of service. He was out of town when he took my initial call, and did not hesitate to address my needs immediately from that point. I highly recommend Lucas and will certainly be using him again for any AC and fireplace issues. True to his name, he is indeed The Trusted Tech!

Woke up to our AC unit not working - contacted The Trusted Tech at 7am and Lucas was at our house at 8:30am. Lucas was great to work with, up front and honest, and overall great with communication/keeping me updated. He assessed the issue and worked to find the parts needed to get us up and running. Despite a separate issue, unrelated to the initial repair, Lucas re-arranged his schedule to come out the following day to ensure our AC was running as expected before we went out of town. AC parts and repairs are rarely cheap but felt pricing was more than fair. Lucas was thorough with his work and reviewed our system overall. Thanks again for your quick service and follow-up! I'll definitely be calling The Trusted Tech Cooling and Heating again.

Had Lucas out to work on two of my fireplaces. He was straight up, Showed me how to get it up and running for future reference. I have fire I would highly recommend

Lucas was terrific. Took the time to walk me through the unit. Will definitely use him for my next repair or upgrade

Our AC stopped blowing cold air in May when the highs were over 100 degrees. I called Lucas in the morning and he came out in just 2 hours. He found the issue quickly and showed me exactly what was wrong with my unit. He offered very competitive rates to repair my unit, much better rates than a previous company that serviced my AC unit. He went above and beyond and got a part from the manufacturer to repair my unit, all under 2 hours. He’s now my “Trusted Tech” when it comes to cooling and heating!

Lucas arrived and was super nice and respectful. Didn’t find the same problem the gas company said. Was very honest. I would use this company again.

Lucas was great! He fixed our AC same day and was very thorough with a fair price. He was recommended to me by my neighbor as being honest and knowledgeable and he definitely was!

Highly recommend The Trusted Tech and Lucas for all your HVAC needs. I needed a new 5 ton 3-phase heat pump unit installed in my commercial building and was very pleased with the work Lucas did. Not only was his quote very competitive but he was able to schedule the installation quickly and completed the job earlier than expected. Will definitely use them for future projects.

I am writing to strongly recommend Lucas and his team for any HVAC needs. They provided truly phenomenal service when our AC unit stopped working on what was one of the hottest days of the year so far. Lucas was not only confident and competent in his assessment and work, but also highly professional throughout the entire process.

He kept us informed every step of the way, providing clear updates and explaining the issues and solutions. Most importantly, Lucas and his team ensured that our AC unit was fully repaired and running efficiently, which was a huge relief given the extreme temperatures. You will undoubtedly be impressed and satisfied with the professionalism and effectiveness of Lucas and his team.

Thanks again,
Drae

Lucas always took care of mine and my sister’s AC units in our respective condos for years when he worked for another local hvac company. After he left that company, we were so bummed and never happy with the service we got. When we moved to our new home, we decided to see if we could find him. We were so happy to find that he started his own company, The Trusted Tech. We definitely do trust him! He’s awesome. Called me back the same day I reached out and was out to the house the next day to service our units. He’s always friendly, professional, and cleans up after himself. Even the dog and the cat loved him! 😊 Highly recommend to anyone looking for an AC tech. Thanks Lucas!

I had a real estate transaction that needed a repair HVAC person AND a gas fireplace person. I called several places including The Trusted Tech Cooling and Heating LLC which does HVAC work AND gas fireplace repairs!

Due to the very short closing time, Lucas, promptly came to see the fireplace on a Sunday between other previously scheduled HVAC installation jobs!! He immediately fixed the AC issue and quickly and accurately diagnosed the gas fireplace problem and explained the time and what it would take to correct the issue and get the fireplace working. He worked “exceptional” hours to make certain the fireplace was fixed so the transaction could close on time!

The work involved opening up the wall next to the fireplace, repairing the problem and he even closed the opening. His work was above and beyond what I expected! He was on time, very knowledgeable, detailed and cleaned up his work. Lucas takes pride in his work and is exceptionally professional.

I am recommending him to my Broker to be added to our in-house list of professionals that we can call—which I have never done with any other repair person. From 1 to 10, I would give Lucas and The Trusted Tech Cooling and Heating LLC team a 15. He absolutely went above and beyond what I expected and did an incredible, PROFESSIONAL job. Hire the best- The Trusted Tech Cooling and Heating LLC. You will not be disappointed!

NOTE: Other companies returned my calls, 2-3 days LATER!

Lucas was a tremendous help. A great reliable person who knows what he’s doing. He spent time with me making sure I understood everything going on and treated me more than fair. Would highly recommend to anyone having issues.

Our Honeywell gas fireplace needed troubleshooting and repair. Keith the owner was very responsive, friendly, and professional, ordered and installed a new igniter, and got us back up and running. Recommended!

Lucas was on time, courteous and knowledgeable. He also charged less than other companies I contacted. I would definitely get him again.

Fireplace repair: Great customer service. Easy to book appointments, they show up on time and do a great job. They offer solutions that work. In a world with less and less good customer service, this company is a 10!

Lucas was extremely helpful. He worked me into his schedule to see me the day I called. He educated me with what the issues were and asked how I wanted to proceed. No pressure or over-selling. Very professional and helpful!

I can’t say enough good things about this company! My A/C went out late at night, and Lucas showed up quickly and got everything fixed fast. He was professional, friendly, and clearly skilled at what he does. I really appreciated his fair pricing—especially for a late-night call—and there were no surprise charges. It’s hard to find that kind of honesty and reliability these days. Highly recommend Lucas and this company if you need quality work done right!