Landscaping reviews in Phoenix, Arizona

Service worked out well for my needs. I would use them again...

Working around trees is challenging, but I appreciate it. Currently 1/5/2024. Leaves from deciduous trees front and back will not need mowing for awhile. Part of my growing up on East coast forests that the leaves are empowering and helps calm me. There only remains a 1/4 area not requiring service especially with change in temperature and frequency of irrigation monthly at this time. Thanks for your help, I really appreciate it.

Lawn Starter is sort of an interesting concept in the landscaping business. As far as we can tell, it works by connecting independent contractors with customers through a centralized service and database. We, the consumers, don't have to spend a ton of time working on searching for and vetting lawn care professionals, and lawn care professionals don't have to work quite so hard to advertise and find customers. So far, the actual contractors who have worked with us have been a bit of a mixed bag, but our current crew, which we are hoping to keep on board forever, has been absolutely outstanding. In circumstances when we haven't been happy with particular contractors, we have been able to switch, and Lawn Starter has been able to address our issues satisfactorily. Pricing for most indivisual services seems fair, and we intend to continue to use Lawn Starter for the foreseeable future.

When I first used LawnStarter, it was convenient because I needed to set up service quickly. The first of my required three service appointments was very poor in quality (uneven patches, terrible edge work along walls), so I took photos and left a review accordingly. I wasn't contacted at all, though the service was better on the subsequent two appointments. I stopped service for a few weeks while I was traveling. When I returned and resumed service, I was given an appointment immediately, which was great --- until nobody showed up. Following the support instructions, I waited an additional day before reporting it. A couple of days later, I received the response that there were no crews available in my area and my account had been cancelled. Rather than telling me that BEFORE they gave me an apparently false scheduling confirmation, instead I had to wait over a week to learn this. So now I have to start from the beginning, only now my lawn is overgrown. TERRIBLE experience. I do not recommend them at all.

Always professional. I'm always pleased with the final results

Did a great job. Lawn looks good!

DO NOT USE THEM FOR ANY SERVICES!

I have had the worst experience working with Lawn Starters.

In two days, I have spoken 7+ customer support representative (Diana, Mark M, Ezra, John and couple more I didn't get names for) and spent over 3 hours on phone.

They don't communicate within each other or with their service provider or with customers. I had two providers visit my home without prior notice and started working on my lawn without informing. This is trespassing.

The services I had requested for and received on 10/17 is incomplete. Debris were not cleaned after bush trimming, weed was not whacked and the additional weed treatment I paid for is incomplete.Your providers have left both my front yard and back yard in a mess. My HOA person just gave me a warning to clear out the mess you have created.

Since 10/17 I have not requested any additional services but I keep getting new service added to my account and they keep sending random service providers. They keep putting unnecessary charges on my account for services I have not requested and different customer service representative are putting in and removing work orders and asking for more information without looking at the history of my account.

I do not have the patience to deal with your company anymore. I have tried to be patient to work with them since two day for one little task.

I have an event coming up on Friday and their providers have made a mess of my house. I spoke with customer service to see if someone is available to fix the issue and they said they can't guarantee anyone in next 24-48 hours.

I have a series of confusing email communication from them. Some state I will be assigned a new provider to fix the issue, some say I have raised additional service request and some say they will reach out to original landscaper to hear his side of story and get him to service. I am not sure what the next steps are for resolution before Friday 10/21.

Now I will have to find another landscaper to clean up my lawn which is going to cost me so much because of the mess they created.

They have wasted my money, time and energy in past two days.

Always a clean look, sharp edging and done on time.

Thanks, Mike

Chris does a great job on my yard every time!

Thrilled with my lawn services and leaf cleaning today!! They went above and beyond!

Sorry, I didn't get to this quicker. They always do an excellent job. Thank you

Great job at putting the same amount of care we would into our front yard

Shawn is prompt, thorough and professional. Great job over the srason.

Ivan does a great job with my lawn, bush trimming, and alley maintenance

Always on time or early (checks in). Job done clean. Makes my life easier.

Ivan has 100% turn my lawn around, I have had a few people work on my landscaping and lawn care but Ivan is a step above the rest.

Justin services my lawn and always does a great job! Always goes above and beyond expectations!

David Peters with lawn starter is excellent. Does things quickly and efficiently, can’t recommend him enough.

Super nice and they show up when they say they will. Great price. Excellent service.

LawnStarter has been great. Easily hooks you up with a Pro who is dependable and does good work

Hakim is always on time. He does more than he required. My lawn always looks great when he is done.