Plumbing reviews in Surprise, Arizona

We had some root damage on our main sewer line, our plumber Joe was very knowledgeable and made sure everything was repaired correctly. Between fixing the line and Hydro Jetting the entire house / sewer line we couldn't be more satisfied. It obviously was a huge expense for us, so it was nice how Joe thoroughly explained everything being done step by step as we had many questions during the process. Thanks for the great service and quality workmanship.

Mason did a great job of explaining the situation and our options. He showed me exactly what was going on and we were able to get the work scheduled for the next day. He was great!

The team that came to my house were on time and checked out the the problem with the drain right away. They fixed the trouble very quickly and explained the repair very well. These servicemen were very professional and well trained to do the repairs. I would highly recommend them to anyone needing plumbing work.

Mason was very professional and knowledgeable regarding the challenges in my plumbing. He was very polite, confirmed the suspected issues, and worked swiftly to get in and out so I may have minimal time away from work.

Mason did a great job. He arrived on time. He was neat and explained clearly what he would be doing. We also appreciated that he came out the same day we called for service.

Expensive but very good at their job. They were professional and took care of the problem and also showed us why we were having the problem. And gave us products to help prevent future problems. I love the 6 month guarantee. Will definitely use them again if I have any more problems.

Mason and Nestor did a great job cleaning out my clogged kitchen sink. They were fast efficient and thorough. They cleaned up after themselves and electronically took card of the charges. Thank You Roto Rooter for your quick and efficient team.

Joe was very professional and knowledgeable on what he was called out to do. I will definitely be calling him back when needed.

Andrew was excellent and worked hard to fix our sewer blockage. Personable and effective. Would use again without hesitation, as long as Andrew is our service tech.

Mason saved the day. Our house is from the late 50's and he knew the situation like he built it himself. Had the toilet off in minutes and cleared the problem quickly. Used his camera to ensure us that we wouldn't have any future trouble. Even helped clean up and left us with a half year warranty. Thank You Roto Rooter.

Mason was super helpful. He explained everything to my aunt and I, with what was blocked, what he recommends for the future and how to keep up basic maintenance to prevent future clogs. We truly appreciate all of your help Mason, thank you!!!

Working with Roto-Rooter has been great! Everyone who has helped us has been super nice, they explain everything thoroughly so we understand and know what to expect. They have teams to help with every aspect of the job, from the plumbing to the water restoration. Mason was our plumber and Ashley our water restoration specialist, John is helping with repairs. They are the best and truly know what they are doing!
Thanks so much Roto-Rooter!

I had an excellent experience with Roto-Rooter!!! If I could give them 1,000 stars I would! They arrived right on time, assessed the problem and solution very quickly and with care. Super awesome guys who were capable of getting the job done right ✅ Thank you so much for all of your help, it’s truly relieved a lot on my plate!!! I will recommending them to all my friends and family!!!

Mason and Nestor were professional, knowledgeable and communicative. They took over seamlessly from Mark, who had been here late last night attempting to diagnose. With their help, we got the city involved and are hopefully on the way to a permanent repair. Great crews working together. Thank you.

I love the professionalism I received from customer service to the tech (Mason) I spoke with. He arrived within minutes of placing the call and took the time to explain his services, answered all of my questions with patience and clarity. I would definitely recommend them!

Mason and Jordan were absolute pros. Had to pull the toilet because our house doesn’t have a clean out. But they got us a little extra life out of our legitimately 50+ year old main line. Extensive repairs are needed but these guys did buy us some time. I appreciate their hard work.

Joe was very promt and professional. While he was cleaning our sewer line, we talked about a lot of things. Mostly family stuff and life. He is a super nice guy and a wonderful representative of Roto rooter plumbing. He definitely left a great impression with me.

We have been having problems with our kitchen sink backing up and have had multiple techs and company’s come out who couldn’t identify the problem or provide a solution. Joe from Roto-Rooter came out and was amazing. He was confident and professional and identified and resolved the problem in no time. I am very happy with his service and kindness. His coworker Max was also very friendly and helpful. I will definitely be using them if I ever have any future plumbing needs.

Amazing quick service. Super knowledgeable and easy to work with. Mason was very helpful explaining everything multiple times over. Jordan was so efficient and kind! I feel very confident in this crew for our home.

The technician that stopped by explained everythingin detail. He had the pipes snaked and got everything back to working order. He was absolutely amazing! He can come snake my drain anytime 😊

Very very good job ran snack 2 times to make sure it got done right 👍