General Contractor reviews in Tempe, Arizona
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The remodeling of our shower was an absolute nightmare with RWR. It was supposed to take 2-3 weeks but took over 2 months due to lack of communication and poor craftsmanship. After leaving 3 messages asking to speak to a supervisor we got a call back from the accountant. While he was very nice it wasn't his job to handle escalated issues. They say they are about customer service and making the process stress free but it was quite the opposite experience. We did a lot of the leg work and dealt with a complete lack of professionalism throughout the process. We heard a lot of apologies along the way but in the end there are still craftsmanship issues we simply have to live with. We spent way too much money to deal with what we did. Would definitely NOT recommend!!
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This company who has been doing. Kitchen And master bath remodel at my mom's house for going on 15 weeks now (scheduled for 6-8) is wanting to charge extra to fix their miss measurements and shotty workmanship. Project manager has lack of communication never know when someone is showing up to do work or not. I would never recommend or use this company for anything again. This is just brief synopsis of the issues more to come.
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Wouldn't Recommend
My husband and I were really looking forward to updating our home and adding some value to our property. We had two other companies come to our home, and Republic West Remodeling seemed to be the best, at first. We originally had one designer, who wasn't supposed to be our designer, but we were placed with this first one because the other person had a family emergency. When meeting with the designer, everything seemed great, all this different stuff was going to be added that wasn't originally in the contract, and it was getting much more personalized. But, then I never heard from that designer again, they never conveyed it to the person who wrote our contract, and then our home wasn't being done the new way I believed it would. Instead we just heard it would be about 5,000 over our already insanely large budget. Then the designer we were originally supposed to have became the designer once again, but never even came to our home. For our master shower we had a tile picked out, and we said it was too expensive. So, they got a less expensive tile that couldn't be on the bench for our shower and didn't even think to get a pencil liner to match it. This is when it was our last straw. I emailed the designers about the lack of communication and how it was unprofessionally considering we are not some big fancy home in Scottsdale, but we are paying A LOT of money for this work. I also called and texted, even the person who wrote our contract. NO RESPONSE from any of them. I am not a mean person, just a simple I AM SORRY would have made me feel better. To me the designers and the business did not care about our home. It was just another job that they don't have to worry about. The owner of Republic West called us, helped solve some things, but the cheapest way possible for them. The workers that came to the house were always great. The manager for the project was good, he cared about our situation and helped out. In the end our stuff looks beautiful. Is it perfect and exactly what we wanted? No. But, I am glad I never have to worry about them again. For what we paid, it was not worth it. If we were to do it again, we would have went with someone else. We know home updates never go as planned, but this was a whole different ball game of bad. They cared about the checks, not us and our home. I believe a professional business should not even have to share with their costumers that we won't have this original designer because of their family emergency. Just find someone else to take over, and if you need to switch just let them know it was for a business reason. I truly hope they treat costumers far better than they treated us, but I wouldn't take the chance! -
Just got finish. Way ahead of schedule to our surprise. Our Kitchen reface job and beautiful new granite counter tops, just breath taking.
Republic West representative suggested that we did not need new cabinets, and ended up refacing. He suggested that the boxes were in great shape and why spend the extra money. Hew was right.
With refacing they look brand new. We couldn't be happier with Republic West Home start to finish experience.
Highly recommend this company.
Irv and Bonnie S. -
We enjoyed working with Kathy Molnar. She listened to our thoughts and then improved upon them. She provided a design that was cost conscience but just what we wanted. If you are thinking of a remodel then I would recommend Republic West.
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John has done multiple projects for me and is a very hard worker. He is thorough and truly wants you to be happy with the end result. He is great with communicating throughout the process. I would highly recommend working with John and this company!
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Van and his team from Republic West Remodeling went the extra mile to provide us with the necessary quote and information for our remodeling project. I wholeheartedly recommend collaborating with their team. We extend our sincere gratitude to Van for his exceptional efforts. Thank you once again!
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Republic West is the kind of company you always hope you find and land! We were looking for someone to come in and help us make decisions in our bathrooms. Their staff assisted us with more than we had ever had in mind!! They took our 150 sqft bathrooms and made them more functional by making wasted space into areas where we now have room!! They were prompt with time and responses!!
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I am so grateful I found the new owners of Republic West Remodeling. Van and his team are so professional, kind, & patient. I haven’t met an ownership group in remodeling that is there through the entire process. After meeting with them yesterday, I will definitely use them in the future. I can’t say enough wonderful things about this company & new ownership. Thank you Van & Cardin!
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What a great company! There are lots of construction companies out there, but Republic West Home is the best bar none. We refaced our kitchen cabinets and are so happy with the results. The craftsman were clean and efficient, the office was responsive to our needs and we even got a call after the project to discuss the process. With so many shoddy contractors around, Republic West Home stands above the rest.
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Recently had an interior door widened to permit wheelchair access at my son's group home. Republic West sent a terrific carpenter to do the job. He arrived promptly and immediately prepared the area to keep it as clean as possible. He worked steadily and efficiently during the three hours and the final job is excellent. When finished, he was quite thorough in cleaning up the mess. No one could guess this was not the original door, frame, and moulding. Assuming his work is indicative of the quality of remodeling done by Republic West, I will recommend them to others. (P.S. Our wheelchair users send a great big THANK YOU!)
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We would totally recommend Republic West Remodeling for any project that you have. We had a total rebuild after a flood. They completed the project within 45 days. That was over two years ago. Recently we noticed a small crack in our quartz countertop. I call Republic West. Today we have a new countertop. They once again were amazing. Very professional and very friendly.
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Republic West Remodeling recently did a renovation of the master bathroom in our home. After the death of my father, my mother came to live with us. She has some physical issues, and we needed to create a handicap accessible bathroom for her.
I felt this would be a challenging project, but the team at Republic West Remodeling were amazing. From the the initial design process, to picking out fixtures and materials, to the actual construction, the Republic West team walked us through each step and let us know what to expect. We had a detailed schedule. We knew who was coming to our home, and when. Every person who came to our home was professional and courteous. I have had nightmare experiences with other contractors in the past, but I can't say enough about my experience with Republic West Remodeling. The finished project is beautiful. The bathroom is fully ADA compliant. It is perfect for my mother's needs, but it still looks gorgeous. Republic West Remodeling did amazing work for our family, and I look forward to using them for our next project.
David C. Phoenix, AZ -
Our experience with Republic West was terrific from the moment we called them. They are very professional, courteous and budget conscious. Arthur's designs exceeded our expectation, Kathy was invaluable in helping us pick our tile and fixtures and the teams that worked in our house were wonderful. We could not recommend them enough. Thank you!
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We were having trouble with some new smart switches we had an electrician install. When we continued to have problems them we contacted Dakota from Republic West Remodeling. I can't say enough about what a pleasure it was to have someone that showed up when they said they would and did what they said they would to. He wanted to solve the problems as much as we did. He spent hours going through and correcting the issues created by the original vendor. He made sure everything was working the way it should. We'd highly recommend him to anyone. Thank you!
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Highly recommend! We had Dakota come out and do some work at my shop. He did excellent work and was super professional!
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Van was extremely professional and informative. He provided several viable options for my remodel and was passionate about the project. Very responsive and communicative.
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The whole team at Republic West Remodeling has been great. In fact, they have exceeded our expectations. The Owner, Van Hansen, has assembled a top-tier team of professionals that are there to help from the beginning dreams to the final walk-through. For example, we have greatly benefitted from Stephen Yeoman's architectural expertise and practical knowledge as to how all the pieces go together and understanding our family's use of the space. He has allowed us to explore lots of various ideas, including some crazy ones, while always mindful of the practical effects of our choices and the budget. The interior design team, led by Kathy Molnar, has equally been fantastic, guiding us through the myriad of choices of cabinets, countertops, flooring, etc. She definitely helped us match the colors and materials with our existing home, personalities and the way we will use the space. There are a lot of moving pieces in a large kitchen remodel, and Republic West has assembled a one-stop shop that has helped us from the early conceptual ideas, to architectural design, to permitting and construction. We could not have done it without them and are happy to endorse and recommend Republic West Remodeling without hesitation.
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Tom and I are so grateful for all the expertise that we received from Republic West. We had initially considered subcontracting all the trades that we needed to make our remodel happen until we met with the designers from Republic West. Once we had our plan and budget in place, the project unfolded in a timely manner with high quality, professional work. We were very impressed with everyone involved, especially our project manager, Greg. He coordinated everything and kept us informed about all the details even though we occupied the home during the project. The owner, Jim, was also a part of the project and guaranteed that the company would meet all our expectations. We highly recommend this company for a home remodel project!
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We are working closely with Jacque Richardson during the "design phase" of project. She is professional, informative, and helpful in exploring options as well as responding to our questions. The renderings available
are amazing and enabled us to visualize the outcome to finalize the scope of work. Trades people visited our home and conducted inspections as needed to make certain that their quotes are realistic given our goals for the remodel. The process so far has met our expectations. Update: we did not proceed with any work as cost exceeded budget substantially. -
Our experience with our home remodel with Republic West Remodeling was very disappointing. Lack of communication & there were many days no work was completed to name just a few reasons for this review. We had at least 5 project managers. We were always left with a mess to clean up at the end of a work day. John would often only communicate with us via text because he did not want to hear any of our concerns. We were asked for payment before it was due according to our contract. We declined. Their house painter never asked us if we wanted any touch-up work done or if we were satisfied with his sub par job. They take on too much work & it appeared they don't have enough staff. Several of the reviews on Republic West Remodeling were written by their family members. Definitely the ones written with the last names Hansen & McBride.