Home Services reviews in Tempe, Arizona

Easy to work with and showed up as scheduled. The design they developed for my back yard was wonderful and it came out perfectly. I enjoyed working with TJ Nichols from beginning to end.

Quality Landscaping

Very nice and respectful

I da best landscaper you’ll ever use

My front lawn completely transformed to a prestine look after l hired desert designer. They did an amazing job. I highly recommend.

Absolutely incredible company & Team of Designers who know what they are doing!

If you want excellent design & your project built right, definitely go with these guys 🔥🙏🏾♥️

We had 5 companies out to give us bids and designs for our backyard. Sarah at Desert Designers BY FAR had the most original and well thought out design for our space. I recommend them to everyone.

Sarah is an excellent landscape designer - her and the Desert Designer & Landscape team are the people to hire to make your dream backyard become a reality!

BEWARE, I spent $ 30,000 on an outdoor patio, barbecue and fireplace. 800 sq ft of Belgard pavers arrived visibly scuffed. My patio looks like it’s 20 years old. I told the job supervisor immediately the pavers were unacceptable and was told by him that we should give it 6 months “ the scuffs would go away” I paid this company in full as Tom Smith ( the owner) gave me a letter saying he would replace the pavers if Belgard deemed them defective. I’ve been told by the first Belgard rep “they have seen worse and aren’t going to do anything. Tom Smith won’t even come to my home to look at the job and I’m still waiting for a more senior a Belgard rep to call. Extremely disappointed!,

This place is about as unprofessional as it gets. Guy called me and asked me what my availability was to estimate, and that didn’t work for him, so I adjusted mine. Left work early to be home for our 3:00 appointment. At 3:30 I called him and he said he “forgot to write it down”. I guess if you’re looking for a company that doesn’t value or respect your time at all, this is the place for you. What a joke.

We spent $31,000 with this firm and could not be disappointed more. Poor work and very, very poor communication. The waterfall leaked, the place was left a mess at the end, had to come out twice to put in a french drain (which I had to explain to them) and now the drip system has a leak and they said they would be out with TWO WEEKS and we should shut the water off. The guy at the office was rude and uncooperative. All we can do is warn others about these bad people. Check the reviews on the Better Business Bureau site (which they do not belong to). We wish we had before contracting with them.

Rob was absolutely helpful, patient and flexible with our yard project. He included all the things we wanted and made everything work for a reasonable price. Our yard is just how we wanted including our bike path for our son and our veggie garden beds. Thank you!!

Backyard has turned out amazing. I wasn't always the easiest customer to deal with and Rob was patient and reassuring. You get what you pay for I feel like this was a great value.

We used this company for an extensive and expensive backyard renovation. This included a water feature and an adjoining wall. The water feature developed problems.....I asked them to help. It was out of warranty and they only offered a random fountain company as a possible source to repair. Worse, the design was faulty and now I have a large plumbing leak of some sort that is leaking into the flagstone and causing huge discoloration, but more importantly destroying the flagstone and the grout. I reached out again.....acknowledging it is out of warranty. All I want is someone to come out, tear up the work they did, so they can figure out what they did wrong and fix it, and their response" I do not have a repairman to refer you to". Of course my direct rep is no longer with the company. I would not use them again for anything.

My husband and I met with Sarah Alton to help design our backyard. After our 1st meeting she said she would have our first renderings completed within a few days. A few days later she scheduled a meeting with us to go over her 1st renderings.

Although there were several needed changes in her renderings, she said we could have the document for $1000. That included 3 revisions and we could apply our $1000 towards any of their landscaping services.

Unfortunately, after we paid her the initial $1000 she stopped returning our messages. After 10 days of not having our 2nd set of renderings we reached out to her boss, Tom Smith.

In subsequent conversations she stated that the $1000 will only be applied towards work over $8,000 - of which was never discussed in any previous conversation or contract signing.

At the end of the day we still don't have our completed renderings.

Do not ever use this company for any Landscaping Services. Initially when we started the process we had a great kid named Devin. Devin was very responsive and clear with everything we discussed in our plans. Unfortunately Devin moved two weeks before our project was complete and the owner Tom stepped in. From that moment on it was nothing but a disaster.

Tom tried to charge us more then our contract stated, which we objected. Secondly his crew build a fireplace above what the HOA guidelines were listed. Even though these were provided to Devin before the process ever started. After asking Tim about this he claims he was not responsible for the mistake and tried to charge us to fix these errors. since then he has been very unreasonable and unresponsive as previously stated by many others in other reviews about the company.

In all fairness to Desert Designer I actually reached out to other landscape companies to see if this was standard. Every one of them stated that if it was them they would be held liable to fix any mistakes made, especially if the HOA guidelines were provided.

So Needless to say it was/has been a very disappointing experience with Desert Designer. I would highly advise everyone to not do business with them in the future.

5.0 star rating12/1/2017
It's been 2years since Sarah Alton came to our house and helped us design our backyard patio. She listened to our needs and developed a plan that seamlessly incorporated our ideas and her expertise into the perfect year around entertaining patio. The crew was astonishing in their craftsmanship and professionalism. The end result was a patio that is inviting and intimate regardless of the size of the crowd. All work is warranteed. Since the install, not one paver has sunk or risen. I would use them again in an instant.

This was hands down one of the easiest and best projects for my house yet. Charlie, the designer, was very willing to listen to what I was generally looking for and came up with a stunning design despite me not having a solid idea in mind for what I wanted. His design addressed functional concerns such as water pooling problems and the need for an extended patio for a spa while also adding color and elegance. He was flexible with coming over to my house at times that were convenient to me and building in last minute design requests like lighting, patiently answering my numerous questions, and was even willing to be reachable by phone on the day some electrical wiring was being installed in the backyard by another contractor, in case there were concerns. I'm normally extremely nervous when it come to other people conducting house projects for me (I've had some bad experiences) but Charlie had thoroughly documented the design details we agreed upon and ensured that his team was fully aware of them. They completed all of the work in 3.5 days, efficiently and with little mess. He was also flexible with making sure certain aspects wouldn't be completed until after the spa I was having installed was delivered, which would have damaged the plants that would be planted. Extremely grateful for all of the work he and his team did and would whole heartedly recommend them to someone else in an instant!

We are so happy with our homes landscape now. When we first purchased our home the landscape was a nightmare. We worked with Rob on our landscape project and he did a fantastic job. There were some aspects of the design we weren't too sure about, but we trusted in Rob's design and it turned out even greater than we imagined.

This is by far the best contractor we have ever worked with. Complete backyard remodel and pool renovation. Quality work, professional dealings with the owner, Rob Plowright. Everything was on time, beautiful and exactly as it was drawn. We couldn't be happier. Most other contractors should take lessons from this company. Thanks Rob!

This review is specifically for Charlie Goodwin at Desert Designer. I cannot speak highly enough of Charlie and the experience we had working with him. Charlie applied no pressure and was consultative with great ideas. Charlie presented a fantastic design after hearing what we wanted amd dealign with the constraints of our space. We wanted to make slight changes and he was fully invested in helping us make those decisions.

The install team was also incredible. Not only did they do the job quickly, they were kind, clean and friendly. High praise for Fide and his team.

You can’t go wrong working with Charlie.