All reviews for Savage Air Conditioning

Josh came by and took a look at my air conditioning unit since it stopped working. He was able to point out stuff that the company I hired years ago that replaced my air conditioning system did not do a proper job. So having him give me that information was extremely helpful. He's also kind and courteous on time very respectful very knowledgeable and can tell he wants to help. Definitely recommend this company which my friend is having them work on his A/C next week! Love this HONEST company!!

I highly recommend Savage AC! My unit died on a Sunday, 114 temp, they came early on Monday when my regular AC maintenance company said 3 days just to come out to look. When they came to do the job, the Owner came first to look over the old unit, 7am as promised. Savage AC was professional, polite, on time for the preliminary inspection and the 4 man work crew was also on time and worked in 112 heat but were cheerful and polite, I could hear them talking as they worked, they had a happy attitude. The Team Lead explained everything when they were done, he was super knowledgeable and capable. Reasonable cost for unit and labor, I had extra carpentry work needed to replace the platform and water damage to wood due to old unit being 24 yo and very big, the extra work needed was not overpriced. Actually, after finding out about the water damage inside, they could have charged more but did not. I also replaced my return's grate for a very reasonable price, and switched my seasonal maintenance to Savage AC for half the cost of my regular check-up company. My sister recommended Savage AC, they had replaced her big roof units. A friend from her church had recommended Savage AC to her. I'm glad I trusted Savage AC to do my AC job, they are trustworthy and efficient!

They are honest and amazing! They came out quickly and addressed an issue with our unit in the attic and fixed it quickly. Very professional and pricing is fair. My whole family uses them we will not use anyone else.

Savage was accessible, understanding, prompt, thorough, professional, and effective! Called at 7:30pm on a Friday with an issue about my mini split blowing warm air and they scheduled a tech to respond by 3pm the next day. Josh was knowledgeable and friendly, and effectively diagnosed and solved the problem in under 2hrs. Extremely satisfied customer!

Amazing! New AC installed a few years ago. They’ve been out a few times to check on everything. So friendly and helpful!! And they arrive on time. Made a great decision with Savage AC for our air conditioner to survive the Phoenix summer.

This family-owned HVAC company clearly holds itself to a high standard. Accountability matters to them, and it shows in the way they approach their work. They focus on getting things done right the first time and take real pride in the quality they deliver.

I really appreciate their thoughtful approach to comfort, it’s not one-size-fits-all. They focus on what actually makes sense for each family, tailoring solutions without pushing unnecessary upgrades. That level of care and professionalism really stands out

We had the pleasure of having Josh come out for AC system maintenance and Richard came over to discuss replacing our AC unit and financing options. They were both phenomenal! Both were super friendly, professional and informative! I couldn't be happier with their service and expertise! I will recommend Savage to all of my friends and family.

A friend recommended Savage to come take a look at my AC that isn't cooling properly. I called and scheduled someone to come out the same day (Saturday). When the tech arrived he said he didn't have a tall enough ladder to get on my 2 story roof (I mentioned to the person in the office a tall ladder is needed when I scheduled the appointment) and would need to be re-scheduled for Monday and I should hear from them first thing Monday morning. Today is Monday afternoon and I have heard nothing from them. I called a couple of times and just goes to voicemail, sent an e-mail as well and went unanswered. I find it hard to believe some of these 5 star reviews they have, especially after the terrible service I experienced from them.

Update to Savages Response:
First, when scheduling I explained it is a 2 story home and a tall ladder was needed. Second, you say the technician "may have" Suggested you could return on Monday? No, not "may have", He "Did" and I specifically asked him do I call and schedule and he said, no, I will tell Gigi right now and if anything changes on Monday just call our office to cancel. That's exactly what happened. Third, there was no "offer" to make it right, only thing you did was panic call and try to schedule AFTER I left a negative review, and by that time I had already scheduled with someone else who kept their promise and actually showed up.