All reviews for Wolfgangs Cooling, Heating & Plumbing

Joshua provided me an estimate when he arrived to fix my toilet. He had to replace two supply hoses on the back of the toilet after he finished. My estimate went up by over $300 outrageous.

After almost a year, I would not recommend this company or a Lennox ML17XP1-048-230A01 system to anyone. When Wolfgang came to install the system, they unboxed and moved the system into their prospective locations and were about to install them when I noticed the numbers didn't match what we purchased. The only reason they didn't fully install it was because I noticed they were about to install a 3.5 ton system instead of a 4 ton. We did end up getting the right system after a small delay.

The salesman said he would submit our SRP rebate for us, he didn't. After a month, we contacted him asking him to submit it again and he claimed he would. After not receiving it for another month, I contacted SRP to ask about the rebate, it was not submitted. After calling Wolfgang, the secretary did it promptly.

A few weeks after installing the system it starting making a loud grinding or ratcheting noise every time it shuts down. They claim that loud noise it makes every single time it shuts down is normal. I don't know a single person who has an a/c that makes a noise that loud at shut down. Wolfgang's only suggested fix was for us to buy an almost $900 blanket to cover the compressor that they claimed probably wouldn't help much with the noise. Maybe warning people how loud a Lennox compressor is would be a good idea because after having many central air systems, not one has made a noise like this. The salesman boasted about how great the Lennox compressor was, don't believe it, the noise it makes is horrible. The system cools, just be prepared to wake up every time time this terrible compressor shuts down. I won't recommend any unit with a Lennox scroll compressor or this company to anyone. We have called them out twice to look at the system hoping they would fix it, they declined to fix anything both times. I guess we'll wait and see how long the compressor lasts, we don't have high hopes.

Attached is a video of the noise in question. You can decide what is normal for yourself.

Wouldn’t discuss pricing with me over the phone. Sent me a coupon in the mail for “$33 drain cleaning.” After they came out and assessed it was going to cost me over $250 to clean out one drain. So I decided to pass on it and still got charged $70 for their “service fee” just for them to come out and do absolutely nothing.

First of all, they charge me money for not doing anything. They told me that when they were gonna come up here they were going to find out what the problem was. They took $120 from me without telling me what the problem is they wanted another $600 to break a wall to see if they could find out where this problem is coming from they told me that they would know they would give me an understanding that they wouldn’t have to charge more to find out what the problem is, but that’s what they did so the service cost me $120 to find out nothing if I can give zero reviews, I would this was a complete waste and a complete rip off now I have to call other companies to get help because they came out and did nothing and told me nothing

Worst experience I’ve ever had hiring this company. I paid close to $4k for them to replace my evaporator coil only to find out later from 2 other HVAC companies that they bent the metal during the repair and damaged the unit beyond repair during the install. It was so badly damaged that 2 different companies said the only option is to completely replace the entire unit. When I called the manager to discuss the matter he didn’t respond to me for nearly 2 months and once I finally spoke to him he said to send images again and then he never contacted me again. Would recommend going to ANY company besides this. Attached are the images of their “quality repair job” that has huge gaps in the duct.

Unbelievably frustrated!!!!! i bought a service agreement for a year on both of my units. Every time i have scheduled a service....taken time out of my day....waited for the technicians...they cancel!!! Every time! Now they did it again, and asked me to call to re-schedule! Who does that???? They promised priority scheduling with the service plan....instead they have canceled! Every time! Warning --- very unreliable!

The technician Jeremy was great…professional, informative, and courteous. However, the estimates which he received online from his supervisor were astronomical, almost laughable. To repair our dripping kitchen faucet with a new cartridge would be nearly $800 and to replace the faucet was nearly $1500. We paid about $300 for the faucet about three years ago.
I paid the $113 diagnostic fee, thanked Jeremy, and declined both of the options presented.

I did not hire this company and based on the drivers safety, I probably will not. The driver took off with pedal down from a stoplight to cut across 3 lanes of traffic, ended in front of me, WITHOUT a signal. I understand most drivers in the valley dont know what a signal is but if you are driving a company car, you should abide by AlL rules of the road. Also, the driver was going 55 in a 40. I know this cuz I was trying to keep up to get a picture at the light before he ran it and again NO signal.

Sticker says speed GPS is monitored, I believe that to be false based on today's experience. So if they lie about that...