Janitorial reviews in Tempe, Arizona

4.5 based on 144 reviews Back to the listing
    5

    This company is AMAZING. They do great work and have awesome customer service.

    4

    My experience has been very good for the last 3 years and i will continue to use them next year because of their great services

    5

    They are always on time and always do exquisite work! I highly recommend. I wish they did home cleanings and not just commercial.

    1

    This place is terrible!! Don't hire this company for cleaning services, they change their crew every month and that's because they steal other people's money, my wife and Friend invested 9000$ in their franchise program, it's been 2 months and they Haven't pay what they were supposed to pay in the agreement, we are looking to file a lawsuit against them, do not invest or hire this company you will regret it!!!!

    5

    Amazing work. My client is very happy with the attention to detail the crew had. Will definitely recommend to more clients.

    5

    Compass Cleaning does a great job for us, I would highly recommend them to anyone. Very thorough and very professional. Thank you!

    5

    Great company! Very thorough! The crew is very attentive to every detail! Definitely earned a 5 plus rating here!

    1

    I have used them for a few years and the past year was the worst. I would ask them to stick to the contract and just clean what I pay them to clean and they keep missing things and tell me they will get it next time. I pay to have it all cleaned every time. what a joke and after giving them the notice three months before my contract renews they renew it anyways and tell me I never gave them the notice. KEEP all emails you send them because they with mess with you.

    5

    Compass Cleaning Solutions is great! Every month they have a survey on how well they did and what they can do to improve. They are absolutely awesome!!! :D

    5

    Such prompt customer service, always attentive to our concerns, and flexible when last minute needs come up. Thank you!

    5

    Great service and communication. Trust worthy! Our rep Sally Quintero is great and addresses any issues right away. She is truly great!

    5

    Arizona Prosthetic Orthotic Services has used Compass Cleaning for over 6 years. They are reliable and truly care about keeping their customers happy. They do an outstanding job!

    2

    It is not too often that I review things, however I previously had given Compass Cleaning Solutions a 4.6 star, however in the years of service, I have watch a declination of superiority. I addressed an issue with the quality manager last week and the same issue still exists this morning. Not sure how hard it is to pull a trash can away from the wall and clean up trash or wipe the wall down that has had food on it for weeks.

    5

    Compass has done an exceptional job for our manufacturing facility. They tell me they can't guarantee same day sanitization, but every time I have been in a pinch and need it they have come out and done it. Mark Fleury has done an amazing job of planning a cost effective sanitization program for our facility. I am proud to say with nearly 300 employees, we have had ZERO community spread of this virus within our facility.

    1

    Hired Compass to complete a restaurant cleaning. Everyone was super friendly and I believe genuinely wanted to get the job done, but results just weren’t there……Sales Rep didn’t set expectations, cleaners missed scheduled appointments, had to have cleaners come back out multiple times due to missed equipment and areas. Customer care specialist seemed to be detached. Look elsewhere.

    4

    We have been using Compass for several years and they are always very responsive to our office cleaning needs. They call regularly to see how we are doing which is a nice personal touch. Our assigned cleaning employee Martin is very helpful whenever we have special requests as well.
    Heather Vazquez - Ozzie's Pipeline Padder - Phoenix, AZ

    5

    I called Compass to get a professional cleaning service out to my businesses, and they were very kind and professional and worked with me on timing. They communicated with me every step of the way, and ensured that my businesses were clean and comply with CDC COVID guidelines. I am so thankful that they came out so quickly and were so efficient!

    5

    Jeld-Wen Phoenix has been a customer of Compass Cleaning for years. We get many companies coming in trying to get us to change but we have been very happy with the service thru the years. When we have a special cleaning request they do it right away and do it well. Our last special request was for window cleaning and they came out perfect and the cost was fair. Overall we are very pleased with the service.

    5

    Packaging Specialists Inc. Southwest had been through several cleaning companies before switching to Compass. Compass has done a super job for us and we are very pleased with their service. Not even a glitch when we moved to a new larger building. We really appreciate them - especially after having poor service from other companies.

    5

    We use Compass as our cleaning staff for our entire building. They have done a wonderful job. During Covid-19 they have gone above and beyond. Last minutes deep cleans for our tenants and at an affordable price. They really seem to care for their clients.

    5

    I have worked with Compass Cleaning for the last 3 years and have been extremely satisfied with their services. They are always very responsive and are always calling to check on things to make sure we are satisfied. I highly recommend them for anyone needing cleaning and janitorial services.