All reviews for Smart Systems Technologies

Always a great experience with Smart Systems Technology! On my last two calls, Mario and John were incredibly helpful—both provided fast, knowledgeable support and quickly diagnosed and resolved the issues remotely. Their professionalism and responsiveness are why I continue to trust this team. Highly recommend!

5-Star Review for Hunter and Miguel from Smart System Technologies

Hunter and Miguel did an absolutely fantastic job installing my outdoor patio television! From start to finish, their professionalism and attention to detail were top-notch. They took the time to consult with me on the best placement and height for the TV, ensuring it was positioned perfectly for optimal viewing.

They also made sure the outlet was properly covered, neatly managed all the wiring, and thoroughly tested the TV after installation to ensure everything was working flawlessly. Their customer service was outstanding—friendly, knowledgeable, and truly committed to quality work.

If you’re looking for a team that delivers both expertise and exceptional service, I highly recommend Hunter and Miguel at Smart System Technologies. I couldn’t be happier with the end result!

We’re giving Smart Systems Technologies, Tempe, AZ a well deserved five stars. They installed a TV (also purchased from SST), security, and sound systems in our new home. From the start we received excellent service. Daniel in sales, Corina in customer service, and the technicians- all were very knowledgeable and professional. Thank you SST for putting the finishing touches in our Tucson home!

Jim & Jody

I have used SST for my residence for five years. The sales consultant, Dan Mendivil, is always so helpful and knowledgeable, when helping me to chose products for my home. The tech, Eric Brill, has helped me on the past to installs, and is always very efficient, professional and punctual. I am very pleased with SST and highly recommend them.

Brooke was very easy to work with. She walked us through all of our options to ensure we got what was right for us.

I would recommend SST to everyone. Customer service has always been professional and courteous. Calls are returned in a timely manner. I am very happy with the company.

We just closed escrow on a new home and contracted with SST, the builders provider for the alarm/security system, entertainment package, ring doorbell and digital thermostat setup.Brooke, Corine, Chloe, and everyone we spoke with were friendly and knowledgeable. We also want to commend the field technician, John Brill, who spent a great deal of time with us getting everything set up and teaching us how to use it. We are very happy we chose SST and that they are providing the monitoring as well.

We had an issue with our security system install. I reached out to Chloe Baumann in Customer Service went above and beyond to resolve our problems. Thank you Chloe!

I would also like to note that Brooke in Sales and Technicians Hunter and Joe were also wonderful to work with.
Cynthia S.

Since Dan installed my Smart Systems Technology security system 6 years ago I have had a good experience with the Arizona company when a situation would occur. I have had a good experience every time I needed to call customer service. Recently, Chloe was very helpful with troubleshooting my security problem that may have occurred from a recent power outage. She was very professional and was willing to investigate the matter and reach out to her resources for answers or solutions. Matt was very professional and knowledgeable while installing my recent system upgrade.

Had SST out- Miguel was our tech, he was very knowledgeable and helpful. Did an excellent job!
Neat and quick. Would highly recommend

After the traumatic experience of a break-in at my home, finding SST Alarm Systems was a lifesaver. I called them on Thursday desperately needing security for my home ASAP. From that very first call, their customer service was outstanding.
**Daniel** was incredibly helpful and empathetic. He understood the urgency and got me scheduled for an appointment the very next day. This quick response meant the world to me when I felt so vulnerable.

The installation team, **John and Miguel**, arrived promptly and were absolutely amazing. They were **super professional, friendly, and knowledgeable**. They explained everything clearly, worked efficiently, and installed a fantastic system. I felt completely confident in their expertise throughout the whole process.

But SST didn't stop there! They even did a **follow-up call** to make sure I was happy with the system and that everything was working perfectly. That level of care and attention truly sets them apart.

**Amazing customer service** from start to finish! Everyone I interacted with was super friendly and went above and beyond. I now feel **so much safer** knowing my home is properly secured with SST.

I **truly, truly recommend** SST Alarm Systems without hesitation. If you need reliable, professional, and compassionate security services, especially after an incident, look no further. Thank you, SST, especially Daniel, John, and Miguel, for restoring my peace of mind!

Miguel installed our security system today and was so professional and patient. He did a great job showing us how to use our new system and I would recommend this company for services. Chloe did a great job setting up the appointment. Thank you SST

Jesse and Luis were awesome. Very polite, handled the TV with care, asked questions and cleaned up and vacuumed before leaving. If I ever need service from Smart Systems Technologies again, I would request the two of them for my service call. Thank you both every much.

I am extremely impressed with the service I have received from SST; specifically from the sale and service departments. The manner in which Garret (who I assumed owned the company) treated me during the start-up, account process and Daniel who facilitated the installation and maintenance process was nothing short of extraordinary! This company is well represented through these gentleman and after experiencing a very professional and resolute conversation with Anthony, I felt compelled to write this review.

We were having issues with our internet fluctuating and decided to have an SST technician come out to check our Wireless Access Points. Jesse, our technician, was extremely knowledge and went above and beyond. Not only did he check that the connections on our WAPs were good, but he also helped us pinpoint the issue with our fluctuating internet coming from our ISP's modem. He also pointed out that our WAPs were very old/outdated and suggested we change to another newer model to help with weaker connections in our downstairs bedroom. After installation, our wifi speeds became much faster and signal range is much better that before. I also asked him questions about adding additinal wiring to our house and he gave us a connection of someone who could help us with that work. Overall, he was a top notch guy and I'm definitely going to recommend SST to my friends and coworkers.

We wanted to thank SST once again for great service. Between Adriana scheduling and Joe handling the service call it was awesome. Joe helped us understand our new security cameras and how we can view old history. He did make some changes to areas being monitored which will reduce the number of notifications we will receive. We appreciated Joe showing us how the cameras operate and what they have to offer.

Thank you

SST provides white glove service for our home builder. I set most of the technology up myself, but Jesse from SST stopped by to drop off some equipment and was VERY helpful and *extremely* knowledgeable. He was willing to answer all my questions - and offered me a ton of advice for future low voltage projects. I would give me more stars if I could! I really enjoyed the interaction.

I had an exceptional experience with the SST team from Garrett walking me through the products, ability to not only sell and install the surround sound and audio speaker system in multiple rooms including my patio, but also able to install dimmer switches, TV mounts, and ceiling fans. Made my life so much easier and the pricing was competitive. I also had a great experience with the alarm system install. I must give a special kudos to Mack, Jesse, Eric, and Luis. They were super professional, funny, worked diligently to get the job done correctly and walked me through all systems to ensure I was confident on how each device or system would be use. They left the space clean each day and were here early to ensure plenty of time to complete the job. Such a great experience! I’ll see them again soon for additional work and I have great confidence based upon the work already completed. I greatly recommend SST as they can help in more ways than expected. I don’t write reviews unless I’m overly satisfied and I was very pleased.

We have used SST for about a year and are very happy with the service. Jesse was out most recently for a couple items I wanted addressed/fixed. He was awesome. He was very polite and informative trying to both help me understand the system and take care of any issues. I would highly recommend SST and will be requesting to have Jesse do any work/additions/upgrades I need in the future.

Jesse was extremely helpful! He explained everything to me clearly and walked me through all the things I could have with my new smart home. Super friendly to my pets and baby!

From the initial consultation with Daniel Mendivil regarding issues with our carbon monoxide detector and a system upgrade, to scheduling the technician and speaking with Jennee Swartz about questions related to the SST contract, it was a pleasure working with the SST team. I was impressed by the quick turnaround from emails to phone calls--something that doesn't happen very often these days. Our technician Miguel was both professional and personable, taking he time to explain everything on site and thoroughly answered all our questions. Overall, it was a great experience, and we truly appreciated the professionalism and responsiveness of the entire SST team.