Swimming Pool reviews in Tempe, Arizona

Captain Pools is a great company! I have been getting my pool serviced by Vince and he is amazing! He is very hard working and always goes the extra mile to keep my pool clean. I strongly recommend using captain pools!

Steve came out to repair one of my in floor cleaning heads. He really knows his stuff! Anytime I have a question about how my equipment operates he is my "Go to Guy". He helps educate me so that I can do a better job maintaining and troubleshooting any issues my pool may have.

Nate scheduled Austin to come and do a same change in our filter. He did a great job and was thorough, friendly and helpful. I would recommend Captain Pools for all your pool needs. We will be using them again. Hopefully for our pool remodel soon.

I found Lucas and Captain Pools on thumbtack following an issue with my backwash valve. After trying to get it out via DIY method , I was forced to call in as professional.

Lucas and his crew not only solved my problems quickly and efficiently but also worked within our limited budget to do so.

He was patient , flexible and really took care of through the whole experience. I later ended up using Captain Pools for a pool light housing switch out and again they worked quickly and helped fit our budget.

Id use them again and again and wouldn't hesitate to hire them for weekly service.

Weekly Pool service is ok we have had a few issues. They are difficult to deal with when you want service on a certain day of the week. Also they seem to always find something wrong with my pool every couple months. Their customer service use to be a lot better not sure if they have someone knew but they are very rude. I’ve decided to cancel and move on.

Steve took the time to answer all of my questions as a first time pool owner. He is super friendly and very knowledgeable with anything related to your pool. I would HIGHLY recommend Steve and would trust him with any future pools issues.

The key to providing a customer/client with good service is communication. The employees of Captain Pools make sure to always stay in communication with us, be it an update or to schedule a visit. I wish all service providers were this proactive. I wholeheartedly recommend this pool service to everyone who cares about their pool.

We needed a waterline tile repaired and modifications to our pool filter plumbing. From estimation to completion of all of the work everyone was a pleasure to deal with and very knowledgeable. We wouldn't hesitate to recommend them.

We've been using Captain Pools for about a year for regular pool cleaning and maintenance and repairs. Lucas Peczek and the rest of the crew are efficient, prompt, reliable, courteous, and everyone does a great job. We're very happy with their work and service and highly recommend Captain Pools.

My pool technician is Nathan E. and I highly recommend him and the company he works for. Very knowledgeable and great with animals. I have a very skittish shelter dog and even she trusts Nathan... :)

My experience with Captain Pools has been great. Would recommend if you live in Tempe.

Nathan's been doing a great job on our pool. Its monsoon season and there's stuff eeeeeverywhere. Its been clean after he's done with it and I appreciate it a lot. Also its great that he comes on Friday so we can enjoy a clean pool all weekend. I really like the before and after pictures of the pool and the weekly water report. Will continue using captain pools.

Tyson and the whole captain pools staff is amazing! Very prompt service, good prices and extremely knowledgeable. Tyson diagnosed the problem with my above ground hot tub that was leaking, replaced the broken parts (for a reasonable price) and kept sending me updates on his progress with the repair - which was amazing. Thanks again for the great work and I definitely recommend captain pools to all my friends/family and will use them again in the future!

If you want your pool pump broken def call them. They’ll come for a service estimate and leave your filter cap open so your filter breaks and send you an estimate of the whole system replacement while it is working fine. Glad I got to it and tightened the cap before serious damage.

This Team is phenomenal! They do a great job maintaining our pool and spa on a weekly basis. They always tell me if it needs repairs or seasonal maintenance. Their service costs are affordable and they will always get your permission before the repair is performed. I also like the digital invoices and ease of payment processing.

We had Jen from Captain Pools come out to service our pool for the first time today and I just wanted to compliment her on her high level of service and knowledge! We switched from another pool service company who was not maintaining our pool very well, we had stuck on debris at the bottom of the pool and broken equipment and our chemicals were all out of whack. Jen took the time to thouroughly clean the pool, checked and balanced all the chemicals. She even checked our timer and pump and put in a service request to our property manager to replace the faulty equipment. Jen went above and beyond to make sure we have a pool we can actually enjoy, I highly recommend!

After a few weeks... i am very glad we chose Captain Pools and have had the honor to work with Jacob! He does a great job making sure that not only is the pool clean and looking good but takes the time to educate me on how to maintain the pool for maximum longevity. All for a great price! We are lucky to have Jacob and Captain pools looking after our pool!

Pictures taken within day of services had to buy my own chemicals every week to add extra to the pool service I’m paying for rudest people and they don’t take accountability for mistakes have receipts of weekly extra expenses can post as well

Steve did a great job installing my new equipment. Hands down best service I’ve had yet

These guys are AMAZING. My previous service left my pool swamp green. Lucas came in did a complete overhaul and turned back to sparkling blue. I'm a difficult customer I ask they text me before they arrive so I can secure my over excited dog, and every week without fail they do so. Captain Pools also some the best pricing I've seen. I'm paying half the price I was, and they're doing the better job. Austin who services my pool now is great! Excellent people skills, answers my questions without getting annoyed and is on time every week. They really do put they're customers first. I recommend them to anyone who wants their pool cleaned professionally!

I recently moved to Arizona and had no idea what do do with our pool. I reached out to Captain Pools & got a response in minutes. Lucas came out the next day and gave us a fair and thorough estimate. So very friendly and informative. He had us scheduled for weekly service right away, and the billing/online payment format is quick & easy.
We requested to have service on Fridays, a tech named Jason came out early and had the pool looking great by the time I was up making coffee!
They’re incredibly respectful and very thorough with their work, thank you guys!! We get an email update/status report after each service which is lovely.
10/10 would recommend

I’ve had issues maintaining my pool for years. When we had an electrical issue with our pool pump we thought it was a great time to get our pool drained and cleaned. Captain pools reaches out on thumbtack. Lucas took care of the draining and cleaning. He also set me up with an electrician to fix the problem at a great price. He had my pool filters cleaned by Jason and now we have begun weekly service with them. Captain pools has been amazing in every way. I highly recommend to anyone who has any pool needs!!!