Landscaping reviews in Tucson, Arizona

SRL completely re-landscaped the back yard of our 1960's home. This was the most professional landscape experience we have ever had. Our designer Lori Powell listened to our hopes for the yard and also the budget we had set and gave us an amazing plan with a few things that we can do later on our own when we can budget for them. Keone the project manager was very responsive to any questions or concerns and the company stands by everything they do. The crew that did the work was respectful and friendly and left the property very clean. The team kept to the schedule. The final walk through was very helpful and and we now have a binder with all the information we need. The process was seamless and final product is amazing! This company does not disappoint!!

I am disappointed in this company. There truck was at the Safeway on Silverbell using the PICKUP spots just because he could. To top it off parked at an angle and spitting as he comes out. The entitlement was too much with this gentleman.

Santa Rita Landscaping completed our landscape project on schedule, and we are more than pleased with the outcome. Santa Rita exceeded our expectations in every way. Our neighbors who have stopped by to view the final product have all been very impressed. We want to commend all those involved with the project from Jeremy who took our thoughts about what we wanted to accomplish and translated them into the final plan, to Matt and Jessy who supervised the work, and especially to Ricardo and his crew. Jessy, who was in constant contact, saw that everything ran smoothly and on schedule, while the work ethic and skill of Ricardo and crew were amazing. We’ve never seen such a hard working group of men who showed up on time at 6 am each morning anxious to begin work. In addition to making sure everything ran on schedule, Jessy took unusual precautions to be certain that our driveway would not be damaged in any way during construction, and Ricardo and his crew were meticulous in the clean up once everything was finished. We, along with all our neighbors who saw the piles of rock and fill arrive during construction, were amazed that the crew left not a trace of debris anywhere after completion. Everyone involved in the project were extremely competent, top notch individuals. It’s difficult to express how impressed we are with the employees of Santa Rita Landscaping who contributed to our project, and how pleased we are with the results.

I will start by saying I wasn’t solicited to write this review. Excellent business if you are looking to landscape. They are a very busy company so it is a bit of a wait before they start but very much worth the wait. Jeremy was very thorough and professional in helping us in the design process and was always prompt in communication with us. During the landscaping process, Alex and crew were very quick in their work and the outcome matched the blueprints perfectly. Tom would periodically in check in with us to make sure we were happy with the results and would answer any questions we had. It the end, we now have a beautiful backyard thanks to the very hard work of the entire team of Santa Rita Landscaping.

Thomas, the certified arborist did a fantastic job removing the palm trees in my courtyard. It looks wonderful and I am very pleased. He is very professional and extremely knowledgeable I would recommend Thomas for any tree work. He will be coming back to work on other trees on my property.

Santa Rita did clearing out work behind my home. Had someone else do it last year and this year with Santa Rita, it came out amazing. I was so pleased with what they did and they were more reasonable in price. The forman on the job was really knowledgeable and helped the others as well.

Thomas from Santa Rita, the arborist, transformed our trees today with expert pruning and trimming. His passion for tree health shines through in his meticulous work. Thomas is not only a skilled professional but also a great communicator and a kind-hearted individual. We are thrilled with the results and wholeheartedly recommend his services.

Matias, Sammy, the crew, are so wonderful to work with. They do such nice work and are willing to go above and beyond when it comes to keeping us happy. And the communication is instant. Much appreciated.
Dee

Working with Kate Aberle & Lalo Fierros along with a host of others was a worthwhile investment and experience for me and my wife. Could not recommend this company enough. Exceeded our expectations without a doubt!

Purchased new construction where builder used Santa Rita Landscaping, my yard is boring and has no color, specifically the front area of the home. Planted my neighbors mesquite tree on property line, now tree is growing towards my home and will begin damaging stucco and roof. Builder has contacted them, but they don’t care, they already got their money. Planted a very ugly plant next to the utility box, concerned the damage it may cause with utilities. This company does not care what their end product is or if their planting may eventually damage your home.

Based on REPLY, I have attempted to contact your office multiple times, but no one answers the phone.

I contacted your office as your reply requested, was told I would receive a call back, now I am being ghosted. This is the type of customer service you can expect out of this business, it’s been non-existent.

Santa Rita did a great job regrading a large alley in the community.  They were on schedule in the planning, and execution and finished the project as promised.  This was a significant project and it went smoothly.  Todd, Keone, and Alex did a fantastic job.  The alley is almost a work of art. More importantly, the regrading is working and doing its job.  Thank you Santa Rita Landscaping and your talented team.

I live in gated community, received violation notice of tree with mistletoe needed to be taken care of within two weeks. Contacted Santa Rita, Thomas came checked it and unfortunately the whole tree was infested and needed to be removed. Worked with excellent timing with the association, came with his wonderful team took care of the removal, replaced the tree with approved one of Associotion list. Thomas and his crew are excellent, professional, hard working and passionate about their work. They are truly remarkable impressive team.

Joel and T
The prominent reason I choose WSR was because Joël answered his phone it was not an answering machine with a “We will get back to you” message.

On top of that service was excellent Joel helped pick to optimum bin size for the project out of the available inventory, delivery and pickup were prompt and the driver "T" and the driver that picked up are friendly, pleasant and helpful.

We will call you again.

Thank you very much
Lorne Sherk

Had such a wonderful experience with Thomas and Santa Rita Landscaping. Thomas is a certified arborist and is clearly very passionate about what he does! It was a sad day when my work office realized a large, beautiful pine needed to be taken down in the parking lot given it was leaning heavily and at risk of snapping. Thomas and his team did a fantastic job with this task, but the coolest and most impressive thing came after. You see, employees at the company I work at loved this tree, and were curious to see if we could ask the team for a tree round to keep in our office. When asked, Thomas immediately said he'd be happy to not only make sure a nice round was cut, but he offered to take it home with him, process and treat it so that it was flat and wouldn't crack, and then bring it BACK to our office! That was more that we could've ever hoped for, and Thomas offered to do it free of charge (clearly, he is a passionate arborist!) Throughout this time, Thomas communicated with us regularly, shared with us the age of the tree, and was just an all-around awesome person to work with. Thanks to the SR team and especially Thomas for taking the time to provide us a with a beautiful memory of our beloved tree!

Thomas and his crew did an amazing job. He thoroughly answered all of my questions. They cut down a huge, sick tree and cleaned up more than the tree remains. My yard is super clean.
All three crew members delivered excellent customer service. They did not take any shortcuts; instead, they went the extra mile. My neighbors were impressed to see how quickly they completed the job. I will look no further for future landscaping needs.

I can’t express how happy and excited I am that Jose Valles and Manuel Garcia over a few days ACTUALLY cleaned the park behind my house. I’ve lived in my home going on 7 years , NEVER has the park behind me been actually fully cleaned and trimmed. I usually do my best to keep the overgrowth from the park out of my yard . So excited they went above and beyond to make sure and clean the park properly.

Amateur plumbers, even worse customer service. New home drip irrigation set up leaking from every joint. I have been stood up on a repair appointment and ignored on having my calls returned even after the Operations director Gene swore "we're known for our customer service". My fault for assuming he meant good customer service. Stay away from Santa Rita.
UPDATE: After this posting Chris was out at 8 a.m. the following day and completed the repairs. Thank you

My driveway was over 25 yrs old and the asphalt was coming apart. Not only was it unsightly but dirt was regularly tracked into the house. There was also an issue of drainage after rains which often backed up on my carport and drained into my neighbors yard. After consulting with several contractors considering both concrete and paver options, we chose Santa Rita Landscaping. The price for the pavers was only about $2000 more than concrete and provided a much more aesthetic look that matched our adobe block house. In addition, Ryan was the only one who offered a solution to the drainage problem which was to install a small drain in the tree swale and route the water via a 4 inch pipe to a lower point in my backyard which could water trees with the excess water. The workers did a great job in all stages of removal of the old asphalt, configuring the elevation so water would drain gently to a particular point, and carefully installing AB sand/gravel underlayment, then sand, then the pavers and finally a coat of fine sand between the pavers. I am very pleased with both the appearance of the finished product and its functionality. Many people have commented on how attractive and well done it is. the Crew was great to work with and kept me informed of progress and any issues along the way. I would highly recommend them for this type of work.

Thank you so much to the Arbor crew from Santa Rita Landscaping; Thomas, Certified Arborist, Alejandra, Arborist in-Training and Sasha, Crew Member. It is obvious that the entire crew really enjoys and takes pride in the work they do. I would most definitely recommend the Arbor Services of Santa Rita Landscaping. Pricing was reasonable and the job was completed beyond my expectations. This past Saturday the Arbor Crew removed a much-loved Palo Verde that was unfortunately riddled with mistletoe, planted a beautiful tree in its place and also planted two other trees on my property. The crew were very professional and courteous. They made sure they knew exactly what I wanted before the work began. The job was completed quicker than I expected and they left the work areas cleaner than when they arrived. Thomas even left the stump evenly cut so that I could put my St. Francis statue back in its place in the garden. If I have any tree work required in the future on my property I will without hesitation be calling back the Santa Rita Landscaping Arbor crew. I'm extremely happy with the work they performed. Thank you for a job well done.

Had a massive 100 year old salt cedar that lost an 18" limb in a wind storm. I called their certified Arborist, Thomas McDermott and he was on site within 2 hours to assess the tree. Thomas communicated to me that the tree was in very poor shape due to the previous owners toping the tree. He provided photos and even cut the branch that fell off and into segments so we could see where and how the rot was making it way through the tree.
After accepting their very reasonable bid, Thomas showed up with a team of absolute professionals, Sasha who is learning the trade under Thomas (Great teacher for her) Eric and Ian, the 2 tree climbers were absolutely mesmerizing to watch. Their speed and knowledge was very impressive to see. Then there was the absolute savage ground guy Benjamin. Every single branch that came out of that tree he'd move out of the way and make piles to make the chipping process go much faster. Everything about our experience with Santa Rita was flawless from start to finish! Huge thank you to Thomas and his entire team, you all deserve a raise!

Santa Rita Landscaping, Irrigation Section, has a tech named Juan who came to our house to "repair" an irrigation leak. What was supposed to be a repair wound up being a complete install of a new irrigation system. He arrived early (around 6:30 am) with a young helper and began the whole uninstall/reinstall process. I asked him how long it would take, approximately, and he said he would be done by noon. However, he had everything done and back working by 10:30! He is amazing and never left a sign that he was even here. He does incredible work and he knows his stuff, too! Great job!