Electrical reviews in Mountain Home, Arkansas

Avoid doing business with Crawford Electric. My wife and I hired the company for nearly $5,000 worth of electrical work on a home remodeling project since 2017, including burying our main electrical service line, and inside work. The outside line burial has been no issue, but the inside house work was clearly substandard. As a result, we paid another electrician to repair or replace Crawford Electric work numerous times in the last three years.

For example, lights and fans suddenly started failing entirely. The second electrician found numerous faulty electrical connections caused by improper installation in every instance. When asked by Blake at Crawford why we didn't allow the company to repair its mistakes, I explained that the work should have done properly in the first place. If they don't care enough to do good work to begin with, why provide a second chance to make things worse?

Also, twice we attempted to schedule important and time sensitive projects with Crawford in 2020, and both times Crawford failed to show up at the agreed upon time. Each time Blake blamed Marty or some other person or problem, and refused to accept responsibility for failing to communicate clearly with customers. They wasted our time, and delayed our electrical projects for weeks as a result.

Crawford Electric demonstrates clear lack of professionalism and disdain for customers. That hubris only comes from being the "only game in town," which is likely the only reason they are still in business given the company's terrible approach to customer service and safe electrical installations from our own personal experience.

Update April 2, 2026:

Today we again paid another electrician to replace substandard work done by Crawford Electric.

This is the second time in 12 months, and nearly six times total, that we've paid another electrician to replace Crawford's work. We shouldn't have to pay money twice for the same work.

To date, we've paid thousands of dollars to replace Crawford Electric's substandard and dangerous work.

Worse of all, Crawford's work created a fire hazard in our bedroom, which endangered my family and myself.

Thanks for endangering my family with substandard electrical work, Crawford Electric.

Luckily, we located a great company to hire: Edge Electric Co. in Mountain Home, Arkansas. Give them a call and avoid hiring companies that endanger customers with substandard electrical installation.

Great service professionals.
They upgraded me from a 100 amp to a 200 amp. service with a new breaker box. I will use them again when the framing is complete.

Vary friendly people.

Reasonable, fast& dependable

Fast friendly service

Punctual, very professional, very good job.

Very established company with good electricians

Great service and fair price !

Excellent service and value

Professional service on our generator.

Andy was right on time, friendly, and worked quickly.

Thanks, guys! Did a great job, super nice and I really appreciated how quickly you were able to work me in. You're life savers!

They did come to our Aid when others was already booked and they was booked too
Thank you very much Crawford Electric

Fast accurate and freindly. Good work at fair prices. Would recommend. On time! They show up!

Great job guys looks great works great couldn't ask for better people to come work on our fire house here at cotter big thank you for the Crawford crew

To top off the quick response and estimate only to be followed by
Awesome installation, Chris hit many obstacles but continued until he found a way to get it done. Thank you for your expertise.

I honesty still have no idea what happened to my power. Gentleman came by earlier than planned. No biggie. Kinda awkward greet at the door though,, not sure if he was expecting someone older or something haha but anyways hardly spoke to me. Took an hour to restore the power in my second bedroom and half of my bedroom. Plus side is it's fixed. So no complaints there, just wish I knew what happened or what was done to fix it. Hopefully my bill will give me more information. Maybe work alittle bit on communication with consumers. All and all 5/10 for the service, not bad but not amazing. Just meh.

Ben Allen took care of us, he spent the entire day into the night making sure our repair was perfect, even when NAEC refused to come hook us up after they said they would.

I like this company. They were very fast, courteous, professional, and clean. I called them out to my home for some electrical outlet conversions and they did a great job. I highly recommend using them if you're in the Mountain Home area.

This company is ripping off the consumer. Two years ago I called the and they did a service and replaced the battery on my generator charged me for 1 1/2 hours labor. I just got my generator only serviced and the charged me for 2 hours service. So less work they charge you more hours. Wow what a bad company. Do not let them take your money. I went in to the office so they could explain why that happen. They would not even try to listen to me.
So I payed them and informed them I would not be using there services any more. Ok then let us go there. I have had the generator for about 7 years old there is only 45.5 hours on it you have serviced it 3 times. So in your own works my generator maintenance is up to manufacture guidelines. You replace serviceable parts even though they have not met the hour requirement to be replaced. I look you up on BBB and they refused to rate you and I bet it is for theses reason. Do we need to continue

We have used Crawford Electric several times in the past few weeks for projects to include replacing the old 2-prong outlets throughout our home, and the purchase and installation of a Kohler whole-house standby generator. The technicians and staff have been wonderful to work with. They did an outstanding job in each case. I will continue to use Crawford Electric for all our electrical needs.