Reviews of local pros in North Little Rock, Arkansas

They made it look like new carpet! I am thrilled.

I had a very disappointing experience with a recent carpet cleaning. My main concern that I expressed was the darkness along the edges of the carpet going up the stairs and in a closet. This area was not treated. I was able to remove 90% of the staining in the small sample areas I tried myself with Spot Shot. In addition, the carpet was no cleaner than when they arrived. Debris was left all along the edges and throughout. A hand held battery vacuum would have done a better job.
I called another company and they came, addressed my concerns and were able to make the carpet look great. I asked for a refund and none was given with the reasoning being that I should have called them to come back out. If the job was not done the first time, why would I waste my time on a second return visit. Had I known they were to have been in the home less than 45 min (including getting equipment out etc), I would have stayed and not prepaid. Lesson learned.

Crew came out same day, on time, introduced themselves, surveyed the areas needing cleaning, told us the price (very reasonable), and went to work. Back out in one hour. Pleasant and professional. I’ll call the Boys in Blue and ask for these two next time.

I had UltraClean of Arkansas come clean the couch and chairs yesterday.
The "Boys in Blue" could have done a much better job than they did. Their scheduled time to be at my home was supposed to be 11:30-1:30. The office called at 12 (already 30 minutes late) to tell me they would be late.
They didn't get here until 2:50 because "other customers kept requesting extra things be cleaned". They were here for only 20 minutes including unloading and loading their equipment. They didn't let anything soak and they didn't clean the furniture nearly as well as they should have. They cleaned the top of the left cushion on the couch really well, because I pointed out a stain. It was the worst and they got all of it. If they would have spent half that effort on the rest of the furniture, it would be like new. I pointed out a couple other places when they were packing up that didn't get clean and was told "some stains don't come out" when in fact, those spots were practically dry. I'm sure they were in a hurry, because they still had other jobs that day, but there's no excuse. If other people wanted extra things cleaned, they should schedule that stuff another time. They sacrificed my customer service for other customers. I was also quoted a different amount for the treatment when I made the appointment. They gave me a higher amount when they asked for payment. When I asked why it was higher and explained I was quoted $180 they said "that's the cost". It was $220 total. For that, I could buy a steam cleaner and do a better job myself. I won't waste money on their service again.

Extremely disappointed with "The Boys in Blue." I guess I should have asked more questions before assuming ALL of the carpets in the bedrooms would be cleaned. Not a single piece of furniture was moved to do the job thoroughly. Only the open space, high traffic areas were cleaned. They were there approximately 15 minutes and charged me $140.

The cleaning crew arrived on time and were very efficient in cleaning the carpets.

Great service! Arrived early and did a great job, as always!!

Great job and great team if workers. Very pleased!

Did a very good job. I’m very pleased with my carpets.

The Boys in Blue have always done a great job! My couches look great and they’re very professional.

Prompt service was amazing. Dan and Casy were very nice and did a great job. The floors looked like new.

A trustworthy company with excellent customer service. I had an area rug cleaned (their rates are highly competitive) and when it was ready for delivery, the cost I was given was more than quoted so I assumed the rug was more difficult to clean than expected. When it was delivered the driver explained that they'd looked at the wrong invoice when I called and they credited my account, and brought me a written receipt to prove it. I highly recommend this company, I know we'll use them again.

Awesome. Great to have everything clean and fresh smelling. Boys in Blue are really good

The two gentlemen were amazing and my carpet is so clean most definitely will be using them again and they left with a tip cold water and ice cream sandwiches in this hot weather

The Boys In Blue were very attentive and respectful and did a great job in no time 👏

They were punctual, professional and worked diligently. The carpets look great! We will probably do this cleaning again on some basis. Thank you!

I have an area rug cleaned. It looked like new when it came back. Very prompt with pickup and delivery, I felt they were very affordable in pricing.

They were courteous, quick and my carpets look brand new.

Very profession and got the job done fast thank you always have used them and will still use them

Work well done. Thanks to the boys in blue. You are the best!

They are always there when they say they are going to be. The guys know their business. Love them!!