Building Restoration reviews across the US

My life was turned upside down March 18, 2025. My 1500 square foot house had flooded due to a busted pipe. I was clueless how to navigate the restoration process and damage of over 28,000 dollars. Oliver Phillips has created a dynamic team at RiR Restoration and Construction and they are nothing short of a class act, and miracle workers I might add. I had a short timeline due to having hip surgery coming soon May 11th. I had to have a home sterile environment post surgery. Oliver patiently walked me through this journey of mitigation, ripping out damaged flooring, installing new flooring, new plumbing, new wood shelving, new trim and quarter round, new drywall and painting throughout the entire house. Every room and closet in my house was upgraded. Oliver even got me a huge discount on kitchen countertops when my new flooring did not mot match the existing countertops. Oliver met personally with my insurance adjuster and made sure that process was seamless. When I had a worker show up Derby Day to not miss the completion deadline, I knew this company was top-notch. All his team went out of their way to move and protect my belongings. I cannot begin to express my gratitude and appreciation to the quality work and attention to detail this team exhibited. If anyone is in need of restoration, please call Oliver Phillips at RiR Restoration and Construction. I give a 10 out of 10 to Oliver and his team. They certainly could give a master class on how a project should unfold from start to finish. I should know; I witnessed it. And they will make your project their number one priority.

Our kitchen and basement flooded. A neighbor suggested Oliver with RiR Restoration and Construction. He showed 20 minutes later and within a few hours his team had the damaged areas cleared of debris and an abundance of dehumidifiers running throughout the house. Communication is what makes this business the BEST. Oliver and his team respond within minutes of text/calls/emails. RiR is committed to getting the work completed efficiently and timely.

We had a tree fall on our house after a storm. Our contractor, Oliver, was on the job the next day. He dealt with our insurance company, and the multiple companies that fixed our roof, siding, fence, and chimney and the other things we needed. He was highly communicative through it all, and we felt very secure in the way he handled everything. There was stress during the process, of course, but he made it a lot more comforting by taking care of things we'd have no idea of how to do. I would 100% recommend him and his company.

Oliver is great to deal with. Everyone who worked in my house did a great job. I’m very happy someone recommended Oliver and his company to me.

My name is Robert Miller & my wife Jill , i myself was a contractor in the Kentucky area for 40 years (retired). I have to say we had a small disaster at our home. Our master bedroom flooded which then flooded the basement and Oliver and his team came in and actually made it look like it never happened. When was the last time you had a contractor that actually did what he’d say he would do !! His trades would show up and do what they were supposed to do, they stayed constantly in contact. We never questioned one thing. Totally amazing job.We couldn’t be happier with the finished product !!

These guys are amazing to work with. Their attention to detail was spot on and their craftsmanship was impressive. I would definitely have them do work in my home again! They treated my home as if it was theirs; neat, cuts outside, cleaned up after working daily. They were trustworthy in my home and I felt safe leaving on vacation knowing when I came home my job would be 99% complete. All the Sub-contractors that Oliver uses are the BEST! Thank you all for your amazing work, LISTENING to my concerns and ideas, and your attention to detail.

When my hardwood floors started buckling in my new home over the summer, I had no idea what was happening. Over the next couple of months, the damage spread, and despite bringing in multiple flooring and construction professionals, no one could identify the source of the problem. Each said there had to be water somewhere, but after failing to find it, they walked away. I spent thousands of dollars chasing a mystery moisture issue with no solution in sight. I felt completely helpless—and worried my beautiful floors might never be restored.

Then a neighbor gave me Oliver Phillips’ number at RIR. From the moment Oliver walked through my door, I knew I was finally in good hands. He immediately took charge, bringing in the right experts and even coordinating with my insurance company. Oliver and his team quickly found the root cause of the issue, developed a clear plan, and managed every step of the restoration process.

Thanks to RIR, my home is once again as beautiful and comfortable as the day I bought it—and I have complete peace of mind knowing the problem has been permanently resolved.

If you’re dealing with water, fire, or any kind of home damage, call RIR right away. Oliver and his team are true professionals who care deeply about getting your home—and your life—back too!

Alyce Weixler

Five stars for RIR! Oliver and company were with me each step of the way as I navigated repairs on my garage due to fallen tree damage. The work was top notch & I fully recommend RIR.

Erik Nicholson
Louisville, KY

Oliver with RIR Restoration and Reconstruction was recommended by my insurance agent, and was very responsive to begin my flood restoration the same day I was able to let most of the water out of my walkout basement after a flood. He brought generators to run lights to allow his crew to work while my power was turned off by the utility company. The crew was thorough, cleaning out the muddy debris, tearing out wet drywall and insulation and cleaning the floor and walls,; I saw one guy literally wiping every stud!
Oliver has been very helpful and extremely patient while we filed two supplements to my FEMA backed flood insurance. He was always quick to follow up on any question I had. Although I had already hired a contractor to replace the drywall, doors, trims and paint, I am sure Oliver’s crew would have done an excellent job on the restoration as well.

Overall extremely positive experience with the entire Allegiance crew! We had major damage to our home from the ice storm in February. Allegiance responded quickly to us and immediately took action to help limit any additional damage to our home. Not only are they very knowledgeable and professional about repairs and home construction but they also provided us with valuable support when working with our insurance company. We are very thankful for their guidance and expertise! 10/10 would recommend for any home related concerns!

Very good experience with Rafael doing my roof inspection today. I would recommend Allegiance if you are in need of a roof inspection or a new roof. Free Inspection.

My name is MJ and Allegiance Restoration did a magnificent job from start to finish with my home! From the time I call them on a Monday, they showed up the next day to assess the situation for my home and implement a plan. They contacted my insurance company to file a claim because we have had several storms but one major storm caused damage inside my home with water damage from an outside hole on my chimney and several shingles missing from my roof. Went back and forth with my insurance company to get things approved and coming back to get measurements and more pictures with an inspector- things finally got completed last week. There will be some more modifications made this weekend to make sure my home is safe and protected. Miguel had just arrived to work with the company but was very instrumental with everything that occurred. I'm so grateful to him and his persistence to make sure my home is in top condition. Shout out to Abraham, Eduardo and Rafael! I will recommend AR in the future to all my family and friends!

Miguel Bastida and his crew made repairs on my home damaged by a fallen tree. The repairs included removal of the tree limbs, replacing damaged wood and installing new shingles on the entire roof. All of the work was done in a timely professional manner. After each step in the repair process the area was cleaned up well. I would recommend Mr. Bastida to any homeowner in need of a professional, reliable company to take care of their home repair needs.

The rep came to my door and was told to not leave a card and go away - said I had been woken up and was tired. Left the card in our door in a spot where I had to break out my personal tools to remove it. 🙃 Will not recommend or use a company that does not follow basic instructions of consent and boundaries.

I’m truly impressed with this company! I absolutely encourage anyone looking for restoration or general contractor CALL THEM!

They work with your insurance company to avoid additional costs to you!

We highly recommend this company. Our house cough on fire and Allegiance team came and help us put it back together. All we had to do was let them handle it and they took care of everything.

This team was awesome. My home was damaged in the last storm and these guys took care of everything from dealing with the insurance company to replacing my roof, A/C unit, refinishing my hardwood floors, and so much more. Also they are professional and prompt.

My parents had their downstairs bathroom remodeled and a shower installed. Eduardo and his team was great. They were very professional, reasonably priced, and made sure every detail was met to our request. Highly recommend. They also supported us on very short notice and did everything they could to meet our timeline.

If you want EXCELLENT WORK, call them. They did a FANTASTIC JOB on my floors. I scratched my floor and the fixed it with no problem and in a timely manner. I recommend them to all my family and friends ❤️ 💕 💓

They are amazing! They did an amazing job on the flooring and are extremely prepared. Love the work they did for us!

The representatives at Allegiance have been extremely helpful with my home project. They walked me through the entire process. Before i didn’t even know where to start but with then I don’t have to worry about that anymore. They are professionals and have taken care of every step from beginning to end.